No search results were found in Documentation!
Hi Vlad (again):
I followed your instructions, only to be told that folder for the “td-composer” plugin already existed. So I FTP’d in and deleted the folder, cleared my cache and still nothing. It then occurred to me to check the plugins panel and it turned out the “Official AMP” plugin was installed but not activated. I activated it and everything was fine.
Thanks for you help,
Alejandro
need suggestion
what should i do? check or leave it?
there is an new section in AMP Plugin panel at the bottom
Caching Enable post-processor caching
i use litespeed cache and cloudflare CDN
Thanks for the great theme work
Hey, problem was with cloudflare cache. I clear it and now all fine.
Hi there
This is a suggestion for better purpose, seem like you don’t have any support for litespeed cache, while wp super cache doesn’t have support for persistent object cache, AMP work better with persistent object cache enable, so is there any chance in the future newspaper with provide support for LSCache
Thank you for the great work with the theme
Hey,
I use WP Rocket plugin for cache but when this plugin is activated the mobile menu doesn’t work on phones, can you just send me the list of the files which I should exclude(css/js) from cache so it will work again?
Thanks
Hi,
In the first website it looks like first it loads a small thumbnail of the logo
– https://secureservercdn.net/198.71.233.106/15r.b95.myftpupload.com/wp-content/uploads/2019/07/Copy-of-Small-Cap-Portal-150×88.png
Then it switches to a bigger one
– https://secureservercdn.net/198.71.233.106/15r.b95.myftpupload.com/wp-content/uploads/2019/07/Copy-of-Small-Cap-Portal-300×86.png
What sizes have you used when setting the logo in the theme panel
– http://prntscr.com/ok8p39 – http://prntscr.com/ok8p9h
The second website looks like this for me on mobile – http://prntscr.com/ok8pvm If you are seeing a different logo, it could be due to the browser cache.
The third website in the disclaimer page looks like this for me
– http://prntscr.com/ok8r7s – http://prntscr.com/ok8rd0
This could also be a caching issue if you don’t see it like this.
Let me know.
Thanks
Hi,
I checked your website and screenshot and for me this is displaying correctly -> http://prntscr.com/ok8q64 just make sure that you clear all cache and try again, also please check with other browsers too.
Let me know the results!
Thank you!
Hi,
Please make sure that you have install the theme according to our guide -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I’ve made some test with Smart List 4 and Style 5 on mobile theme and responsive version too and for me this is working normally -> http://prntscr.com/ok7wyx -> http://prntscr.com/ok7x3t -> http://prntscr.com/ok7xn8 -> http://prntscr.com/ok7xxe -> http://prntscr.com/ok7y27
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details, some screenshots and a link where I can check this problem.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hello !
I’ve seen that it loads every time but it does take a time to load. Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also, try updating your page speed: Here is a tutorial on how to increase it: https://tagdiv.com/how-to-increase-page-loading-speed/ as you can see here you need to improve some things in order to make your page better: https://gtmetrix.com/reports/portalacionista.com.br/v6qP33jK
Thank you !
Hello !
We have re-checked your page using 3 different mobile devices + our mobile emulator. We cannot seem to find the issue you mention. We have checked every page, every post. Please reset your browsers cache even on mobile devices and let me know.
Also please do not share your personal data here because it is visible to other users !
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also make sure that you have updated the theme and plugins properly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Hi,
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details some screenshots and a link to your posts.
Thank you!
Hi,
What I can recommend to you is to make a fresh install on a subdomain or localhost to check the AMP and if is work you can duplicate your live website and try on entertainment test to integrate the amp in the theme, we recommend the amp with mobile theme
Also please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
You could try to request Google to recrawl and reindex your URL
– https://support.google.com/webmasters/answer/6065812
Hope this will help you!
Hello !
This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Please try to change the share style of the buttons from theme panel, save the settings, clear the cache and check the results.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Hope this will help you!
Thanks.
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL non theme-related plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello Simion,
The current load speeds on GTMetrix are after going through all the recommended site and server adjustments, and running a couple optimization plugins plus reSmushit image compression. I removed one block of news posts and thumbnails which sped up the loading a little. I think the only option left to me to try and get below a 2 seconds load is to use a CDN to cache files and close more of the news blocks.
About the flashing and blue color mentioned; I added the code that Catalin posted and it improved slightly.
Can you tell me where in the theme files the blue color is coded as the default color? I will replace it.
Thank you,
Lon
So, this is what I see locally on my Mac using three different browsers.
Chrome
Firefox
Safari
The only difference is that I never use Safari. It only saw the site after I enabled the new image. This tends to point to some stale CSS or object that’s been cached on the first two browsers which is getting re-served to them when they visit the site even after the browser caches are cleared. But I have no cache plugins.
Using Chrome Inspector shows that the sites which DON’T show that image have a td-header-sp-rec DIV of 728×0. Those which DO show that second image have a td-header-sp-rec DIV of 728×114.
1. I don’t have any other plugins except for the ones that the theme requires.
2. I’m not using any child theme nor any cache plugins.
I just installed the theme on a clean WordPress instance, installed the demo content from the theme, and now I’m trying to change that image with an image that I uploaded in media library. When I try to change the image I get this error.
Hi, printing3d.
I’d be happy if I could help.
I am using WP rocket because only WP rocket provides the option of caching for mobile devices and separate cache files for mobile devices. Please use WP rocket and enable this option.
I noticed that cloudflare wasn’t responsible for this issue in the first place.
Also I use SiteGround as my hosting provider. They enabled the static cache from their end when I bought the hosting.
Since I am using WP rocket for caching I disabled both static and dynamic cache from SiteGround caching tool.
If your hosting provides caching functionality, disable static and dynamic cache that is provided by the hosting and use Wp rocket with the mobile option that I mentioned above.
You can enable the memcache in your hosting if they provide this option. Even without this, you are good to go.
If you need any further help, don’t hesitate. Reply with your issue and I’ll reply back for sure with what I know.
Good Luck.
