Search Results for 'cache'

Hi,

Please make sure that you’ve install/update the theme according to our documentation -> https://tagdiv.com/update-newspaper-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Also make sure that you clear all cache after you make some changes.
If there is still a problem, please provide some more details and a link where I can check this problem of fonts.

Also the mobile fonts is applying only on some elements from the mobile section, please provide some more details about the settings you’ve made and the problem that you are facing.

Thank you!

Hi CRiTiCAL,

Please try this custom css to remove the date from the mobile homepage ( and all blocks that have the homepage module )
-> http://prntscr.com/oiaojv
.td_module_mob_1 .td-post-date{
display: none;
}
The code need to be set in the mobile theme -> https://www.screencast.com/t/0IE0OfH6Z1Fd also please clear all cache after you set this code.

Hope this will help you!
Thank you!

Hi,

From what I can see, now your website style is missing -> http://prntscr.com/oiaeg1 or maybe there is a cache problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me some more details about the builder you used to made the website, also a link to the page with this problem would be very helpful.

Thank you for your understanding!

Hi,

1. Please provide some more details about the way you get the red bar on the top of your website, please make sure that is not a plugin conflict, because, I can not find it, maybe is from your device or maybe there was only a cache problem -> http://prntscr.com/oi9ft1 -> http://prntscr.com/oi9gl0

2. This button appear for social share buttons -> https://forum.tagdiv.com/design-post-pages-using-default-templates/

3. Those numbers appear automatic because you are using smart lists, you can check our documentation for smart list here -> https://forum.tagdiv.com/smart-lists/

4. The blog speed is very slow because you need to optimize your website speed, please check this topic where you can find all the information you need to increase your website speed.
-> https://forum.tagdiv.com/topic/speed-7/

5. Please notice that we recommend to use the WP Super Cache Plugin because this plugin was tested with our theme and is working properly, also I do not think that is a good idea to have active more then one cache plugin, if you want to use the “WO Rocket” you can make a test with it to see f this is working properly.

Hope this will help you!
Thank you!

Hi,

Please try this tutorials for speed optimization, is possible that some of them to have can minifie that code and this problem will be solved.
– https://tagdiv.com/how-to-increase-page-loading-speed/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Hope this will help you!
Thank you!

Hi,

Please make sure that you have the last theme version, Newspaper v9.7.4 and all theme system status is configured as mentioned in the requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me some more details and some screenshots with this problem.

Thank you for your understanding!

Hi,

Please notice that the speed of your website depends on how well your site is optimized.

Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://tagdiv.com/how-to-increase-page-loading-speed/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Also please do not use more then one builder per page, because the will appear conflicts between builders elements.
In order to set the screenshots on this forum you’ll need to upload them and set only the link to those screenshots.

Thank you for your understanding!

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem please provide me some links where I can inspect this problem.

Thank you!

Hi,

Please make sure that you’ve made the install/update according to our guide -> https://tagdiv.com/update-newspaper-theme/ and all theme plugins are updated;
Also please make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

If you have non theme plugins, please check if there is not a plugin incompatibility, please deactivate all non theme plugins, clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots with this problem.

Thank you for your understanding!

Hi,

So you deactivate all non theme plugins, clear all cache and the option for responsive version is still not working? please make sure that you made the update according to our documentation -> https://tagdiv.com/update-newspaper-theme/ and all theme plugins are updated, if you made all those steeps and the problem persist, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that you are using the last version of the theme, V9.7.4 and is is install/update according to our guide -> https://tagdiv.com/update-newspaper-theme/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also your screenshot is not longer working -> https://www.screencast.com/t/MupzqMXT3gvT
If there is still some problems, please provide some more details about this problem.

Thank you!

Hi,

Please make sure that you have the last version of the theme, Newspaper v9.7.4, clear all cache and deactivate all non theme plugins, if there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and provide as many details you can and some screenshots with this problem if is possible.

Thank you for your understanding!

Hi,

From what I can see the author box is not longer display on your post -> https://www.screencast.com/t/1ZeDY9O17Lp I think that there was just a cache problem.

Thank you!

Hello !

Please check to make sure that you do not have cache. We have tested on our side and if the words are translated from Theme Panel – Translations everything works out great.

Also please make sure that you don’t have a plugin conflict. Disable all non-theme related plugins and try again.

Thank you !

Hello !

The designs do not match because you are using the mobile theme. The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

Also the first time you enter your site you can’t see the mobile theme due to cache, only after 1 refresh you will see the mobile theme.

Please provide a link to your website so we can inspect more.

Thank you !