Search Results for 'cache'

Hi,

Please check to see if you can make any changes in theme panel, if is not working, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Let me know the results!
Thanks.

Hi,

I have checked your website on mobile and I saw the strange theme behavior, sorry! In major cases, that behavior appears when you are using such an optimization tool or such a plugin which has this functionality. I saw that you are using the Speed Booster which seems to be more problematic in the last period and thatțs why I recommend you to disable it, clear all the caches, purge CDN files and check the results. Another reason, in this case, might be your CDN configuration. If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, you can provide your CPanel access so we can make some deeper investigations. Provide the link of this topic so we can quickly identify you.

Thank you!

Hi,

You can try this custom css for the post ads
.td-g-rec-id-content_top, .td-g-rec-id-content_bottom {
text-align: center;
}
The code need to be set in Theme panel> Custom code>Custom css
Please check the inline ad from our article from here ->https://forum.tagdiv.com/article-ads/
The code that you set is hidden the search button -> https://www.screencast.com/t/eZXUMxlN I think that was just a cache problem.

Thank you!

Hi,

Please make sure that you set the ads in Theme Panel > Ads -> https://www.screencast.com/t/BnnbjmCUZV -> https://forum.tagdiv.com/article-ads/ from what I can see you have some errors about ads too -> https://www.screencast.com/t/dwEN761xcGJU

Make sure that you ads are approved and those are working.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

Thank you!

Hi,

I’ve took a look to your Instagram, and this is showing normally for me -> https://www.screencast.com/t/iqfPgmqesRq please make sure that you’ve clear all cache and try again.

Thank you!

Hello !

Please make sure that this is not a plugin conflict. Disable all non theme related plugins and clear your cache. For cache we do recommend using WP Super Cache. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know if this fixed your issue!

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.

If there is still a problem, please provide some more details and some screenshots.

Thank you!

Hi,

I have checked your website again and I saw that you still using the WPBackery 6.0.3 which is not tested with our theme, as you can see here -> https://www.screencast.com/t/CI21m8yWlze Clear all the caches, purge CDN files and check the results.

Thank you!

Hi,

Please check in the Theme panel->Ads section, check in the header ad spot
– http://prntscr.com/ob148t
Remove or replace the default ad code found there. Then save and check if the ad is removed from the header. If it’s still there, clear the cache if you use a caching plugin. Also force refresh the page where you are checking in (Ctrl+Shift+R). Let us know.

Thanks

Hello !

Please make sure that this is not a plugin conflict. Disable all non theme related plugins and clear your cache. For cache we do recommend using WP Super Cache. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

Let me know if this fixed your issue!

Thank you !

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

The cache is usually cleared when a new page or post is published, so the content remains fresh. Or when comments are made for a post or page.

For me it says updated 14 hours ago in the sidebar – http://prntscr.com/oav0yc
It is true that caching can cause such issues. You could clear the cache each time you update the widgets (if this is done manually), but this would be somewhat inconvenient.

You could try what is suggested in the advanced panel of the super cache plugin
– http://prntscr.com/oavani
Then check the same way to see if the situation improves.

Thanks

Hi,

Indeed the menu in mobile version is not working on post and you get some errors in console -> https://www.screencast.com/t/koEbs3qZrFI

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Here are some resources I found online, maybe they are helpful
– https://coffeencoding.com/load-google-fonts-5x-faster-in-wordpress/
– https://stackoverflow.com/questions/54277912/ensure-text-remains-visible-during-webfont-load-not-getting-resolved-in-google-p
– https://css-tricks.com/snippets/css/using-font-face/
– https://developers.google.com/web/updates/2016/02/font-display

Let me know the results!
Thanks.

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please check those similar topics with 5xx errors
– https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
– https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
– https://wordpress.org/support/topic-tag/505-error/
– https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
– https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
– https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
– https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

If there is still a problem, please provide some more details and some screenshots to can identify the problem, also a link to your website will be very helpful.

Let me know the results!
Thanks.

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Let me know the results!
Thanks.

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, please provide me a link where I can inspect it.

Thank you!

Hi,

Please remove the background image from Newspaper > Theme panel>Background > Mobile menu/search background and Join in/ join background -> https://www.screencast.com/t/7oDoAmZ1T after that please clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Also if you have some custom code in theme core, please remove it and try again.

If there is still a problem, please provide some more details and some screenshots to can identify the problem, also a link to your website will be very helpful.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!