Search Results for 'cache'

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

I checked that code again, and for me is working on the backed ( posts), but is look like is make some conflicts and change the fronted layout.
Please remove that code from theme file and try this one -> https://www.screencast.com/t/mBr94Famvr in wp-admin/edit.php
if( current_user_can( 'administrator' ) ){}else{
echo " <style> #td_post_views { display: none; } </style>";
}
Please make sure that you clear all cache

Thank you!

Hi,

This usually happens because of caching plugins or settings from them. Some caching plugins can mix up the main theme with the mobile theme. We recommend where possible to use the super cache plugin, in our tests such issues did not happen when the mobile theme is active – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/

If you use the same caching from this topic
– https://www.litespeedtech.com/support/forum/threads/issue-with-mobile-caching-in-lscache-plugin.17148/
You could check if the setting mentioned there is enabled, if not enable it and purge the cache. Check if that works.

Thanks

Hello !

It seems to be a plugin conflict. Try disabling your Ad Inserter and use only the options from the Theme Panel to insert ads since there are many. Clear your cache and try again.

Let me know if this works.

Thank you !

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.

Please add this code in the .htaccess file:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you for your understanding.

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Also please check if you do not have some code set in analytics or custom code even in ads you can check.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Category Templates: ‘How to’ Tips and Useful Best Practice Examples -> https://tagdiv.com/find-whats-new-category-templates/
Block settings guide -> https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hi,

Maybe it is happening because of browser cache, I checked again with desktop Firefox
– http://prntscr.com/noraly – http://prntscr.com/norar2 – http://prntscr.com/noraup
And mobile Firefox – http://prntscr.com/norcog
Try to clear the cache of the browsers you are testing with, then check if it works the same for you.

As a side note, if you reply multiple times in the topic it will delay our answer. The topic will be moved to the back of the line because the topics are sorted by oldest.

Thanks

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Try to increase the WP_MEMORY_LIMIT to 128mb or 256mb if is possible.

Thank you!

Hi,

Unfortunately the sticky sidebar will not work if you are using the Infinite Loading, sorry!

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
-> https://www.screencast.com/t/m5XMhnmAIbn

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Include a link to this topic in the email.

Thank you!

Hi,

Please make sure that all settings for WP Super Cache are set like in our documentation -> https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ -> https://www.screencast.com/t/B29YAemy
Also if you are using Cloudflare please make sure to be set like in our documentation -> https://tagdiv.com/how-to-set-up-cloudflare-cdn/

Thank you!

Hi,

I have checked your website and I saw that you are using the lazy load to your images from Jetpack functionality and that’s why you bring this error. You need to disable it or disable the lazy load functionality from theme panel, clear all the caches, purge CDN files and check the results. -> https://www.screencast.com/t/ckuXeoWvuKGj

Please notice that your support period expired -> https://www.screencast.com/t/RPfs7YnmF I suggest you extend your support if you still need our help with your website.

Thank you for your understanding!

Hi,

Please make sure if you are using the latest version of the theme installed/updated via FTP way, clear all the caches, purge CDN files and check the results. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thank you!

Hi,

I have checked all the websites you mention, the view count doesn’t work in all of them. The counter doesn’t go up as it should.
In most cases this is caused by caching. The view counter may not work correctly even if the ajax view count setting is active, with some caching plugins.

I see that all those websites use fastest cache, what if you test in one of them while deactivating that cache plugin, check if it works then. We recommend where possible to use the super cache plugin, this should work alright with the theme ajax view count.

Thanks

Hi,

I try your format date and for me is working -> https://www.screencast.com/t/RfESO6ti9 -> https://www.screencast.com/t/3pPnZbMKqfG -> https://www.screencast.com/t/F08BYy6p
Formatting Date and Time -> https://codex.wordpress.org/Formatting_Date_and_Time

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you have install/update the theme correctly.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

Thank you!