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I have around 10 second loading times with the themes. I’m only running around 6 plugins including W3 Total Cache, however the load speed is way too much.
How can I reduce it?
Hi,
When I click “Edit with TD Composer” to make changes on my site, I get this message:
This page isn’t working http://www.crushmagazineonline.com didn’t send any data.
ERR_EMPTY_RESPONSE
I have made all updates, cleared the cache and browser. Any other suggestions?
Yes it’s very strange thing, and you won’t give honest response.
I think i delete all newspaper file long time ago, but when i reinstall a fresh version on this theme, i can see many setting than i do long time ago and i can’t change themes.
And i delete caching many time but nothing change, i just can’t change setting.
Then i write here and yesterday the setting was unblocked and can be changed.
I think first than newspaper template it’s independent from you, but no, i understand than you can control some part of our website, and have like cache than you delete yesterday.
Hi,
Please check the system status parameters to be increased according to our documentation from here ->https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for your understanding!
Hi,
From what I can see the mobile theme is displayed on desktop as well. In almost all cases this is caused by caching plugins.
We tested the mobile theme plugin only with the WP Super Cache with which it works properly
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
It could work with other caching plugins, with some it may not. So the first thing to check is the caching plugin you use.
Thanks
Hi,
Please update the theme to the latest version of it, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for your understanding!
Hi,
Your green background seems to come from your CDN. -> https://www.screencast.com/t/0stwTcfEG The only settings from Theme panel regarding on background can be found here -> https://www.screencast.com/t/ExeMuLuZ Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi,
Unfortunately, please notice that we do not have any bad reports, regarding on Ajax Search functionality until now. Check the themețs requirements from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ and ensure that all of these values have been respected. Try to make a new clean install to another sub-domain for testing, clear all the caches, purge CDN files and check if the results.
Thanks.
I set up a mobile theme But webpage and mobil is looks different on google. Can you tell me reason for this issue.
Yes I have the latest version. I have cleared the cache and don’t have more plugins than the required by the theme…
I can’t find the problem.
Please clear all cache — I did (problem persist)
set a new block with those posts — problem persists
try to change the name of post update and see if the alphabetically sort is working. — it’s working with all other but old posts only I mean problem persist with new posts only. New posts are always added at the end irrespective of the sorting method applied.
Hi,
Please make sure that you have set well the Yoast -> https://yoast.com/wordpress/plugins/seo/titles-and-meta-descriptions/
after that clear all cache, and way until google will indexed your new url
https://support.google.com/webmasters/answer/6065812?hl=en
Thank you.
Hello,
It could have been the cache as both the mobile theme and the mobile menu work fine on your install. Please check again as we cannot see any issues.
Thank you!
Hi,
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
Hi staff,
I have a problem with wp_ajax_nopriv_td_ajax_search on this website:
https://farmaci.torrinomedica.it
as you can see in this screenshot
https://ibb.co/fFkSMMj
newrelic measure a problem with admin-ajax
The problem of admin-ajax is caused by wp_ajax_nopriv_td_ajax_search as you can see here:
every call to this function wp_ajax_nopriv_td_ajax_search needs up to 3 seconds (!!) …
Please, can you help me to understand what is the problem and how can I solve it?
Please consider that this wordpress website has about 15.000 articles and is on GCP google cloud platform (varnish, memcached, redis … all works properly..)
thanks
alessandro gennari from italy
Hi,
Please make sure that you clear all cache, the most of the time this is a cache problem; also if you have some cache plugin install please deactivate it and see if the problem persist.
Also it can be a a plugin conflict, if the problem is still there please deactivate all non theme plugins, clare all cache and try again.
Thank you for your understanding.
Hi,
Please clear all cache, and make a test, set a new block with those posts, and sort theme alphabetically, see if the problem persist.
If the problem is still there please try to change the name of post update and see if the alphabetically sort is working.
Thank you for your understanding.
Hello,
I already deactivated the non-theme plugin and activated again, cleared cache but the problem persists. Installed the Thumbnail Regenerate plugins too, sharing posts in Facebook do not show still the featured image like before.
Hi,
I check your website and is seems that you mega menu is working for me https://www.screencast.com/t/TTcPPO0iFiF , please make sure that you have clear all cache, also if the problem persist please deactivate all non theme plugins, clear all cache and try again.
Thank you for your understanding.
Hi,
Please deactivate all non theme plugins, clear all cache and try again to see if there is still a problem with the feature image.
For the second problem please try our tutorial for Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Hope this will help you.
Thank you for your understanding.
Hi Bogdan
It didn’t fix the issue.
I deactivated all plugins except tagdiv composer, then cleared the web browsing data.
I did have wp super cache installed a few weeks ago, but deleted it. Not sure if I still need to reset cdn files. If so, can you tell me how.
I don’t have any custom code and I don’t use a child theme.
Thanks
Will
hi, shared hosting that I use uses LiteSpeed technology.
Does the litespeed cache plugin work properly on newsmag?
or better to use WP Super Cache?
thank you in advance, i just bought newsmag but it hasn’t been installed on the site.
Hello,
Updated to the latest version, cleared cache but the featured image and thumbnail for the standard post is not working. All my new posts seem to be suffering from this issue. Here’s a sample of my post
http://www.pinoyhiphopsuperstar.com/pikaso-mnl-hip-hop-festival-2018/
My website: http://www.pinoyhiphopsuperstar.com/
http://prntscr.com/m070vq
http://prntscr.com/m07194
Also when shared to Facebook http://prntscr.com/m06zpi other image is being previewed. I have a featured image, enabled too and used the classic editor in WordPress.
What seems to be the problem.
Please help
Please do not use wp-rocket as it is known to cause issues with our theme. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
