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Hello Wriper,
I have inspected your website on mobile devices and it seems to returns good results. Also, if you want to have another layout for the mobile version, you should use the Mobile Theme plugin according to our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ Also, you should remove all of your caches and check again the results.
Thanks for the message!
Hello rida,
I have checked your website and I did not saw the block title -> https://www.screencast.com/t/JbUCIpPxviKj The code which I gave you seems to work as expected. Where is the problem? Clear all of the caches and check again the results.
Thanks for the message!
Hello Calin,
I had check the requirement and everything seems ok.
The only warning that I have in the system is “Home URL != Site URL Home URL not equal to Site URL, this may indicate a problem with your WordPress configuration.” because in the wp-url I just took off the www.
I also use fastest cache instead of super chache but that a recomendation if I understood well.
There is one last thing, I try to activate the theme and when I fill up the number I have an error.
Thanks a lot for your help
best
Jaime
Common issue with opcache on server with php; which is designed to ‘cache’ pages for a long time. We have same issue where the cache holds onto page longer than expected; but in our case not theme specific.
Sites without the issue are those with more dynamic elements on front page, like a post slider which forces page update due to new larger thumbnail made for the slider (esp useful with Newsmag). Because other elements on front page updated when post added to a block, seems to work better. Weather widget, and new latest iteration of dynamic responsive page level ads from Google, all seem to impact this behavior.
Just food for thought anyway … not theme specific on our 20 sites.
Hello,
Unfortunetly this is not CF issue but our server cache cant work with the plugin.
Is there any other way to change homepage template? We dont like how theme looks in default responsive template but we like desktop template.
Thanks
Hello Stevivor,
Sorry, but I did not saw the error if you turned the inline ad to be centered for now. I need to see how it works with previous settings. Also, I saw that you are using some untested plugins which might interact with the theme core files and causes a lot of unknown issues. Remove all of these, clear all the caches and check the results.
Thanks for your understanding!
Hello Wriper,
It seems to be a caching problem! Check your CloudFlare configuration to be according to our documentation from here -> https://forum.tagdiv.com/cloudflare-cdn/ Clear all the caches and check the results.
Thanks for your understanding!
I have disable all plugins except the page builder, clear cache but do not work. I also activated a main theme but nothing !
Done and done and still not working please see info –
Theme config
Registration key XXXXXX (removed for privacy)
Reset key
Theme name i Newspaper
Theme version i 9.0.1
Theme database version i 9.0.1
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 7.0.32
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://wyo4news.u2them.com
WP Site URL i http://wyo4news.u2them.com
WP version i 4.9.8
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 96 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Thanks for reply,
1. I asked the hosting supporter for cache and he showed me hot to disable opcache on server.
2. I fixed images cropped on Module Flex 1 by modified the child theme
3. I tested my site again with Google PageSpeed and they showed 4 css are render-blocking include td-composer css and theme css
” alt=”css render-blocking” />
i was send acount info to contact@tagdiv.com
Hello,
I have an issue with mobile theme plugin. When activated it shows mobile layout also for desktop users.
It looks fine for admin when they are “logged in”. Logged users see correct desktop layout on desktop.
Is it a cache problem or something else? Plugin works somehow with caching?
I know that plugin is optional but we dont like default mobile layout for homepage .
url: https://zaujimavysvet.sk (plugin is currently offline)
Theme version: 9.0.1
Plugin version: 1.1
WP version: 4.9.8
Dear Calin,
It isn’t working even if i change it to cocacola or envato. It stay on 0 likes en 0 followers. I remove the cache and deleted the plugin after the change and is still the same problem.
Hello,
I’ve done the modifications and clear all caches etc.
It still doesn’t work :
https://i.imgur.com/Qnou3f1.png i modified for h2
and when i check the code : https://i.imgur.com/42icqlJ.png
it’s an h4
Hello paperweight,
Unfortunately, this is not a tested plugin and we do not have any plan to integrate this one to our tested plugins, sorry! Our tested caching plugin is WP Super cache and seems to work as expected. The WP Rocket it seems to be a problematic plugin with our theme and that’s why we do not want to integrate into our tested plugins list, sorry!
Thanks for your understanding!
Have you tried it on a real Iphone? Do not use the emulator. I’m testing it on an Iphone 5 and it looks like I said. I have emptied the cache and deleted all browser settings and remains the same.
Hello niktsal82,
I have checked your screens and the social sharing icons do not come from our theme. Disable all of the untested plugins and use only our tested plugins (Social Counter), clear all the caches and check the results.
Thanks for your understanding and let us know how it goes!
That would be unusual, I checked with an iPhone and Safari browser in my test. Try to clear the mobile browser cache and check again. For me it looks fine.
Hello Sanalsantiye,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. If you are using some untested plugins, you should remove all of these, clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello momenvy,
Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Let us know how it goes!
Thanks for your understanding!
Hello Bikos,
Did you have updated the theme to the latest version of it? I have inspected your website and I saw that you are not using the latest version of it, as you can see here -> https://www.screencast.com/t/9yiQcTgC67 Update it via FTP way, clear all the caches and check the results. If the problem is still there, please provide some useful screenshots of the problem. Also, please remove all of the untested plugins, clear all the caches and check the results.
Thanks for your understanding!
Hi,
Please try to deactivate your plugin for cache, we recommend WP Super Cache.
Thank you for your understanding.
I’ve since switched the setting to “latest” because the problem persists on mobile not showing random but always the same. Have tried clearing mobile cache and different browsers on my iPhone.
I installed WP User Avatar, and in Avatar settings chose.. “Disable Gravatar and use only local avatars.” (and cleared cache)
But site is still showing my image for another user.
Hi,
So the speed booster plugin finally activated. This should not be so difficult, all it requires is that the plugin be installed and activated.
If the booster detects plugins that are not part of the list mentioned above, it will have an inactive status.
If there are no such plugins it will have an active status.
If you remove the code as shown it will be active at all times, but note that it can create problems with your plugins. They might stop working or not function correctly if their resources are moved.
1. Maybe the hosting provides a cache system, you could contact them and ask about it. The theme has no caching by itself.
2. So there is a difference regarding how the flex block modules display with and without the speedbooster? We could take a look at that.
We will require admin access to your website, send the details by email at contact@tagdiv.com and also include a link to this topic in the email.
3. The loading of the theme CSS and also the child theme CSS should be moved. I also tested this and it works
– https://www.screencast.com/t/3sjfUzec
I checked this using only the allowed plugins and also with the code removed from the plugin, both the CSS are moved.
Thanks
Maybe I did not explain clearly or you read it so quick.
I mean I read all the issues, follow the instructions, even editing the td-speed-booster.php file but still Disabled.
Surprisingly, after many hours of installation and modification, the system status display Activated.
And now the images on Module Flex 1 are cropped above and below.
There are 3 issues here:
1. I did not install any plugin cache, why my modifications take many hours to refresh.
2. Images on Module Flex 1 are cropped.
3. The js moved but the css style of the theme and child-theme wasn’t move to the footer.
Is the plugin error?
