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Trying to make changes and all we get are spinning saving animation, will not stop saving. Was trying to ad adsense code, that didn’t work, so just tried a simple change in dashboard and save thinking maybe code issue, nope, still won’t get off of spinning save animation. Cleared cache and even shutoff firewall on wordfence thinking maybe that would be an issue as it was a new addition, no fix.
Hello akshem,
Please check the System Status requirements to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello guedindesigns,
I have made some tests on my site and the Big Grid works as expected, as you can see here -> https://www.screencast.com/t/YK9wKIKVua I have inspected your source page and I saw that you are using a lot of untested plugins which can break the theme layout. As you can see here -> https://www.screencast.com/t/ivvAIKXadWI I saw that you have injected some bootstrap code which does not come from our theme and which can interact with another plugin and causes a lot of unknown issues. Keep in mind that SEO Yoast is a fully tested plugin which does not add any CSS code. My advice is to remove all of your untested plugins, clear all the caches and check the results. Everything seems to work as expected.
Thanks for your understanding!
Hello Ben7777,
I have inspected your website on mobile and it seems to come to a left white sidebar which is temporary until full loading of your website page, sorry! Unfortunately, this is not a good theme behavior and this issue might come from your customizations and from your untested plugins used by you, like WP Rocket, for example. Please disable all of these, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello to you all,
On the website I manage (www.bytheeast.com) using the theme Newspaper, I have a recurrent problem. When I try to share a post clicking on the Sharing Button, I always got the same message: Impossible d’afficher l’aperçu du lien. Vous pouvez le publier tel quel ou essayer un autre lien.
I tried using different browsers (Chrome, Safari), I did some maintenance (cache…), I don’t know why sharing on Linked does work. Would you got an idea? It would be super great.
Best regards,
Dave
Hello robertkettlewell,
Ensure that you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and make sure that element has been correctly added to your page. If the problem is still there, please provide your website URL so I can take a closer look at this section. You can provide some useful screenshots.
Thanks for the message!
Hello mamito,
Yes, when you upgrade the theme, all of the code and plugins have to be updated with the latest version of them which come bundled with the theme packet. Update the Child Theme and replace it with the new version of it and check the results. Also, clear all the caches, purge CDN files before checking the new results.
Hope this helps and let us know how it goes!
Thanks.
My site is https://infomeddnews.com I am trying to change the tagline from: A Digital Publication for the Practicing Medical Specialist to A Digital Publication for the Practicing Medical Specialist, Industry Executive & Investors. I have tried to change it through the Appearance Menu as well as under the General Settings of the Word Press Site. I have also cleaned out the cache, etc. but the changes do not appear. How do I fix this? Thanks.
Hi,
Is it entered in the custom code section at the moment? It’s not loaded from what I can see. Try it with important
.td-header-top-menu-full {
margin-bottom: 50px!important;
}
Also maybe clear your cache after entering it.
Hello valiente123,
Notice that the 500 error is usually a server side error meaning that there is something wrong but the server couldn’t provide more information about the problem. It is a general error usually caused by configuration issues with the websites programming, PHP or system permissions.
I found here some useful information about possible reasons for this errors and a few tips in order to fix it: http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out conflicting plugins. Also, please try contacting the hosting provider, tell them this problem and they should be able to provide a more accurate response.
NOTICE: Check this useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Thanks for your understanding!
Hello andre_langseth,
Remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, you should make a new install to another domain via FTP way and check the results.
Thanks for your understanding!
Hello kerone,
Please ensure that you have correctly installed the latest version of the theme via FTP way, clear all the caches, purge CDN files, remove all of the untested plugins and check the results. If you will check our demo preview, you will see that our theme is fully responsive for each small devices. Most likely, the problem comes from your install. Also, if the problem is still there, you should make a new install to another sub-domain for testing and check the results.
NOTICE: Our theme is fully responsive!
Thank for your understanding!
Hello thegrio,
Ensure that you have correctly installed the theme via FTP way, update the WordPress version to the latest one, clear all the caches and check all the parameters from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ and also, check here ->
https://www.screencast.com/t/KiUzd6ym
Thanks for your understanding!
Hello all,
Please notice that we recommend using only the plugins version which comes bundled with the theme core files. If you have an older version of your plugins, the theme will automatically disable all of these until you will update them. Please do this, clear all the caches and check the results.
Thanks for your understanding!
p.s.
Visual Composer is not installed.
The list of plugins that are currently active are: Regenerate Thumbnails, WP Super Cache, Yoast SEO, tagDiv Cloud Library, tagDiv Composer, tagDiv Social Counter.
from myself,I did not install plugin with cache and I don’t know what are the cdn files. I installed wp super cache and I made a test. The test did not reveal any problem.
Hello robertkettlewell,
Why did not provide your website URL so I can take a closer look at it? Ensure that you correctly installed the theme according to our useful guide, remove all of your untested plugins, clear all the caches and check the results.
Thanks.
Hello alanpeto,
I guess that your images get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.
Thanks for your understanding!
Hello iamkingsleyf,
Did you have changed the theme from another one to Newspaper or something like this? It’s strange what you mean and this problem might be caused by your untested plugins. Try to disable all of these, clear all of caches and check the results.
Thanks for your understanding!
Probably it was some browser caching issue. I cleared my browser cache and it seems to be working (for now). I will come back if this happens again.
I suggest clearing your browser cache (chrome for me) if you have the same issue.
Hello BruceInLouisville,
Please update the theme to the NP 9.0.1 version via FTP way, clear all the caches and remove that strange symbols and then, you should not bring bad results.
Thanks for the message!
Hello kaoba01,
It seems to be a problem regarding on memory cache. Ensure that you have clear all of these, purge CDN files and check the results.
Thanks for your understanding!
I have tried to check but could not find anything. I reset the templates again in the theme panel but they have reset again a day later. I even thought it was a caching problem and I kept deleting cache several times during the day but nothing happened. Checked today and they have reset. This is only happening to the templates set under the Template settings section. I have set them again for now.
I use newspaper theme for ‘globaltimes.com.bd’ but Its working really slower. If I use Cache plugin then I saw on Cpanel CPU usges full. So, one of my advisor said The Theme was heavy thats why I faces this problem. And, give me a solution If I use VPS then website will be faster.
So, My question is, Is that theme not possible to run on shared hosting?
Hello Bale,
I have inspected your website and I saw that your images from your posts get stuck to opacity 0. This error happens due to your untested plugins used by you. Please disable all of your untested plugins (Jetpack), clear all the caches and check the results.
Thanks for your understanding!
