Search Results for 'cache'

Hello Vibrancy Marketing,

Ensure that your Multipurpose plugin has been updated, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hi,

The icons are not displayed at all from what I can see
– https://www.screencast.com/t/zsBLHvXojO
It seems to be a opacity issue, the icons are loaded but they are not visible, also they do not function correctly, there are errors on the page
– https://www.screencast.com/t/LTxuIFSrgw
I would suggest to try and deactivate all plugins if possible, except theme plugins. If you have some form of minification installed by cache or CDN disable it and see if this has any effect. Let us know the results.

Thanks

Hello ukppeters1971,

Please provide some useful screenshots with the problems because I did not saw any problems this at your site. It seems to work as expected and also, I cannot recreate the issue. I suggest you make a new clean install from scratch to another subdomain for testing, clear all the caches and check the results.

Thanks for your understanding!

Hello tagdiv-da-beast,

Please notice that the latest version of the theme was fully tested and should work as expected, without any problems regarding on this, sorry! Try to make a new clean install from scratch via FTP way, clear all the caches, browser caches, remove all untested plugins and check the results. Also, purge all CDN files if you are using the Cloudflare System and check the results. If the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hi,

Some of the socials will be automatically hidden when there is not enough available space to display them all
– https://www.screencast.com/t/rwJRwysFL8
– https://www.screencast.com/t/nSng9NItQbL
This happens by default, it cannot be disabled. If there are problems with the new sharing please clear all caches after the update, purge CDN files if used. Clear browser cache as well.

Thanks

Hi,

That is too slow, it should not take such a long period of time to make a correction in the post. Try deactivating all plugins except theme plugins if possible, check if this has any effect.
Also check the theme system status, ask your hosting provider to increase the resources WordPress and the server uses (that is a minimum recommendation for the WP memory limit)
– https://forum.tagdiv.com/system-status-parameters-guide/
Also test in a different browser, or clear the cache in the browser you currently use.
These are some general WordPress optimization guides
– https://codex.wordpress.org/WordPress_Optimization
– http://www.wpbeginner.com/wordpress-performance-speed/

Thanks

Hello,

We have seen the menu option be removed by plugin before so i think it’s safe to say it is a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please clear your browser cache, your cache plugin and purge cdn files.
The whatsapp icons shows up as expected on our end.
Also you could try this solution: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/

Thanks.

Hello,

This is most likely a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello jim13736,

Make sure that all image added in gallery links to media file -> http://screencast.com/t/s5gD0OcrFkqr clear the cache memory then test again.

Thanks!

Hello,

It is the browser cache. Please clear browser cache or test from a different browser.

Thank you!

hello,

I already mentioned the images are needed for the multi-purpose plugin and cannot be removed unless you do not use the multi-purpose plugin. Disable the plugin and you can delete the images. Enable it, and the images will be back.

1. We have not tested ahmed kaludi’s ampforwp plugin Sorry
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars
WPML – multilingual plugin

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

2. That template does not come from our theme. This is your 404 error, not the one in your screenshot: https://www.screencast.com/t/h1bSr37XT1I
Your authoer pages work as expected: https://www.screencast.com/t/Ml9XlPLZdTgL

3. Please clear your browser cache. test from a different browser if you do not believe me.

4. We have absolutely no reports of any such occurrences. If likes disappear, they stay gone. They do not appear again. Please test this as well as the images issue on a sub-domain created for testing purposes with a fresh install of wp and the theme without optimization and plugins.

5. where are the post views not showing up?

6. the wp admin gets slow because you use lots of plugin and have poor memory allocation. Please use this guide: https://forum.tagdiv.com/system-status-parameters-guide/
Please also use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and cluodflare and these settings: https://forum.tagdiv.com/cloudflare-cdn/
The use this guide to increase the site loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
Please disable and delete the current version of your mobile theme plugin and install it again from the newspaper 8.6 package. Also do this for the mobile theme plugin.
If the issue is still there, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I have inspected your website and I saw that on this page appears some div’s which are not coming from our theme as you can see here -> https://www.screencast.com/t/zNVySTgf06 Please try to disable all of the untested plugins, clear all the caches and check the results. If the problem is still there, you should make a new clean install from scratch via FTP way and install only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!