Search Results for 'cache'

Hello Zoltan,

I have inspected your website and the author page seems to work as expected for each of your authors as you can see here -> https://www.screencast.com/t/87ltG925k Clear all the caches and purge all CDN files if you are using the Cloudflare system and check the results.

Thanks for the message!

Hi,
The plugin should work as before without any issues. The plugin works fine on our end. There are no problems in using visual composer.

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello nomoretechno,

Ensure that you are using the latest theme version, clear all the caches, purge all CDN files if you are using something like this and check the results.

Thanks for the message!

Hello zdrave,

I have inspected your website an I did not saw any problem with your theme. Everything seems to work as expected. Where exactly is the problem? Provide some useful screenshots with the issues so I can identify it closer to your website. Also, I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown temporary issues. Try to disable all of these and keep a clear version of the theme, clear all the caches and check the results.

Thanks for the message!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still encounter issues, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

This could be a plugin conflict or a customization problem so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello masterskg,

Make a new fresh install via FTP way and also, ensure that all of the plugins have been updated to the latest version of it. Also, if you are using some untested plugins, disable all of them, leave just to active only the plugins that come bundled with the theme core files, clear all the caches and check the results. This plugin has been fully tested and should work as expected.

Thanks for the message!

Usually the image loading effect breaks because of a js error caused by plugin conflicts.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,
I cannot see this alignment issue on my end. I have used your page but here is how it shows : https://www.screencast.com/t/KEUK0YkKB
The alignment seems fine.

Please disable all plugins except the theme specific plugins and then clear cache and purge cdn files.

Thank you!

You should contact your host and have them disable any hosting side cache. Also pleas remove any optimization/customization you may have added to your install.

Thank you!

You should contact your host and have them disable any hosting side cache. Also pleas remove any optimization/customization you may have added to your install.

Thank you!

Hello beermoney,

Try to disable all of your untested plugins, clear all the caches and use only the plugins which come bundled with the theme core files and rule out any conflicting plugins. These can interact with your theme’s code and affect the Search Button. After this, if the problem is still there, please provide your website URL so I can take a closer look at it.

Thanks for the message!

Hello,

I have just tested the footer page again. Once you set it here: https://www.screencast.com/t/Y4s7AoCxVGiZ the standard footer no longer displays.
Please clear all your caching including cache plugin, cdn server and browser cache.
Also test without plugins to see if there is no plugin conflict affecting the theme functionality. Try to disable all plugins except the theme specific plugins.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Yes, I meant the browser cache. Please test on a different browser. I cannot see any image problems: https://www.screencast.com/t/KK9uoUQjAoEK

Thanks.

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!