Search Results for 'cache'

Hello brianjcameron,

Try to make a new clean install from scratch via FTP way because this is the surest method, in this case, clear all the caches and check the results. We do not have any bad reports in this case. Also, if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and check the results.

Thanks for the message!

Hello wang,

I have inspected your website and I saw that you do not have a featured image setup for all of your post pages and that’s why you do not bring them at the homepage (page) when you are using some blocks to display your posts. Please add the featured image for each post, clear all the caches and check the results. For more information, please check here -> https://forum.tagdiv.com/featured-image/

Thanks for your understanding!

Hello hbsuyin,

Please check the following options from here -> https://www.screencast.com/t/SzitilMDWynl and here -> https://www.screencast.com/t/BxaXeWnbRG
Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello,

If you do not know how to purge cdn files then you are probably not using a cdn server. You can skip this step. If the issue is still there after you disable the plugins and clear cache, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Hi,

In my tests there is no issue with the website you provided. Everything is working and loading fast (desktop and mobile version). But that would be related to the connection speed as you mention.
There are a many website speed optimization guides here on the forum that you could try to improve the situation
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
There are also optimization plugins that you could try and make tests with, note that some of them might cause issues however.

Thanks

Hello vamsinani24,

?The main reason for the happening of these errors would be your manual theme installing, sorry! We recommend installing the theme via FTP way because this is the surest method in this case. I do not know how exactly you install the theme. Please reinstall it via this method, clear all the caches and check the results. This plugin together with the entire theme was fully tested and should work as expected. Also, please notice that kind of error is not theme related…it’s just server related. Please check here -> https://www.lifewire.com/500-internal-server-error-explained-2622938

Hope this helps!

Thanks for the message!

Hello digidepo,

Please refer to the following topic here -> https://forum.tagdiv.com/topic/featured-images-not-showing-on-homepage/ Here is talking about the same problem which you have. Clear all the caches and check the results.

Hope this helps!

Thanks for the message!

Hello,
Layout issues are usually dues to plugin conflicts. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

As for page speed optimization, please use this guide: https://forum.tagdiv.com/how-to-make-the-site-faster/

Thank you!

Hello hoo,

1)This plugin has not been designed to be used to create post pages, but only pages, sorry!
2)Make sure that your system status has been right increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all the caches and check the results.

Thanks.

Hello,

I suggest you download again the latest version of the theme from Theme Forest and install it via FTP way because this is the surest method in this case. Notice that plugin has been fully tested with the theme and should work without any problems. You have to do this again, clear all the caches and if you are using some untested plugins, try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello beermoney,

I have inspected your website and I saw that you have some js errors on your console. All of these could come from your untested plugins. These could interact with the theme core files and causes a lot of unknown issues. Try to disable all of these, clear all the caches and check the results.

Thanks for your understanding!

Hi,

The header search seems to be in the right place at the moment
– https://www.screencast.com/t/11g8ja79V9ZY
In all cases until now the issue has been solved by clearing installed caches.

Thanks