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Bogdan B.
tagDiv Staff

Hello,

Yes I see the issue but what is the custom google search implemented in the search functionality?
The only tested and recommended plugins to use with our theme are these ones:

WP Super Cache- caching plugin
Contact form 7- used to make contact forms
bbPress- forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Jetpack- plugin with lots of features *it may slow down your site
WooCommerce- eCommerce solution
WordPress (Yoast) SEO- SEO plugin
Wp User Avatar- Change users avatars

Anything beyond this list is not tested and I cannot say for sure if it will work or not.

Please test the theme in it’s default state, not customized or using untested plugins.

Thank you!

mehmednaim
tagDiv Member

Hi,

Thank you for you to take a time for me.

I did what you said. After deactivating plugins and clearing cache, resetting password worked normally. And I reactivate all of them and reset password said “email not found” and I decided to try one by one. First I deactivated only “Google Captcha Pro (reCAPTCHA) by BestWebSoft” and clear cache again, and reset password is worked smoothly. I’m using ‘invisible reCAPTCHA’ option in this plugin. I deselect the option of “Reset password form” in plugin settings and now theme menu works normally. I don’t know if the problem related to plugin or theme but I wrote both of you about this problem.

Have a good day.

viglioh
tagDiv Member

Now it works! I had the plugin WP Total Cache and I changed it with WP Super Cache and now save the changes. What was the problem?

dldr24
tagDiv Member

Hosting provider clear all cache, i try everything but its same.. Its so important for me.. If i give you my admin informations can you check my website?

Catalin
tagDiv Staff

Hello emceenetwork,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.

Clear all the caches and check the results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello fberrogui,

Please ensure that you have followed all the steps regarding on Social Counter, according to our documentation here -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
If the problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
NOTICE: If you have a problem with the Get Access Token notice that might be from the browser caches. Before pushing it you should clear all of the browser caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

bokitchan
tagDiv Member

hi Catalin
thanks for your reply.
I do this:
1)I setup setp follow
https://forum.tagdiv.com/cache-plugin-install-and-configure/
no plugin Seo by Yoast.

2) dell plugin ‘Disable Google Fonts’ and Upload ‘Newspaper 8.1’

Clear all the caches,but erro still.

what i can do? new upload wordpress4.8.1?!

thx.

jjphmedia
Participant
#0

Hey there,

I am currently using NewsPaper theme based on Gadgets demo and have run into a few issues.

1. The main navigation bar uses black colour as the hover colour even though it is set to orange in the theme panel.
2. WP Super Cache, when enabled completely removes the styling for the theme. All I’m left with is the html structure. I followed tagdiv instructions on how to configure the plugin but to no avail.
3. Co-author plus integration – I don’t know where to setup the plugin code for multiple author profiles and how to show two boxes (one for each author) in case of multiple authors for an article.
4. The font sizes are different for the grid layout and I don’t know where to change the style/size for each grid layout( I did try the theme fonts tab).
5. How do I add more share links to the default list that already exists for each post?
6. For the main homepage grid, how do I remove the white border separating the different tiles?
7. How do I show the ‘More Stories’ box that appears on the right side of Tech News demo when viewing an article?

Thank you for your support in advance. Please let me know how to give you backend access.

Sincerely,

Matt

steve83
tagDiv Member

All was working fine before the latest update. It was the update that broke things.

As mentioned, following the update the pages showed a wp booster error and did not render at all. Activating tagdiv composer allowed the page to show but the strange rendering of pages explained above occurred. At no time were any pages created with tagdiv composer, it was only installed for the first time with the latest update.

I then reinstalled Visual composer via ftp, deactivated tagdiv composer and the pages rendered again but still had the weird display errors. I then removed tagdiv composer and wp supercache. I reinstalled the whole theme via ftp (minus tagdiv composer) but the problem continues.

I guess the only way to fix these issues are to build all affected pages from scratch, at least 20 pages around 20 hrs of work I didn’t anticipate 🙁

  • This reply was modified 9 years by steve83.
generalsynod
Participant
#0

Hello

On my staging site I updated Newspaper to 8.1 I have noticed an issue with the visibility of the search bar.

On production, you click the search icon, the search box appears, you type, and then hit search to go to the result page.

On the staging site, you click on the search icon, the search box appears. As you attempt to type in your search term the box slips down and dissapears.

Caches are cleared.

Production 8.0: http://www.anglicanjournal.com
Staging 8.1: http://www.staging3.anglicanjournal.com/

Thanks, Brian

Edward
tagDiv Member

Tested plugins with Newspaper theme:

WordPress SEO – SEO plugin
WP Super Cache – caching plugin
Contact form 7 – used to make contact forms
WooCommerce – eCommerce solution
bbPress – forum plugin
BuddyPress- social network plugin
Font Awesome 4 Menus- icon pack, supported in the theme menus
Wp User Avatar – Change users avatars
Jetpack – plugin with lots of features *it may slow down your site

Disable ALL (!) untested plugins and try again.

javier_sanhueza
tagDiv Member

ok, thanks.

BTW, I get this error when trying to install “WP Super Cache- caching plugin”.

Incompatible plugin: This plugin is not supported on WordPress.com.

Do you know why it says it is incompatible?
Javier

Catalin
tagDiv Staff

Hello dldr24,

Most likely, you have some caches on the server and probably that’s why you cannot see the changes. Request to your hosting provider to clear all of this and check the results.

Thanks for the message!

Catalin
tagDiv Staff

Hello bokitchan,

1)Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/

2)Also, the third important rule is to do not edit a page which was created with Visual Composer with TD Composer.
Also, I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and causes a lot of unknown issues like this.

Clear all the caches and check the results.

Thanks for your understanding!

Thakksy
tagDiv Member

Very strange,

I actually disabled the cache and cleared it for the forums and still the changes don;t do anything. Maybe the setup for bbpress with this theme is different? I just add the [bbp-forum-index] in the forums page right?

Edward
tagDiv Member

Don’t use other cashe plugin. Only WP Super Cache.

Cache plugin – install and configure: https://forum.tagdiv.com/cache-plugin-install-and-configure/

dldr24
Participant
#0

Hi,

I did some changes in homepage. But i cant see changes in other computers. After i create new hompage but i see old hompage still. Im using wp fastest cache plugin. I did try w3 total and wp super cache plugins too, its same… help please.

Simion C.
tagDiv Staff

Hi,

Maybe you have strong caching, try clearing the cache after replacing the file, and purge CDN files if you use it.
If you still have problems, please send us an email at contact@tagdiv.com and provide admin login information and FTP access, so we can take a look. Also paste a link to this topic in your email.

Thanks

Simion C.
tagDiv Staff

Hi,

I have tested this setting and it is working for me
Forum Index
https://www.screencast.com/t/NpvvPfwhT
https://www.screencast.com/t/RWp4wL9mjN
Topics by freshness
https://www.screencast.com/t/FvdeJSV4akJ
https://www.screencast.com/t/lreRInrUi
Maybe you have caching, try clearing the cache and check the results.

Thanks

mehmednaim
tagDiv Member

My active addons list is:

Akismet Anti-Spam (version 3.3.4)
Before and After Slider for VC (version 1.2)
Contact Form 7 (version 4.8.1)
Font Awesome 4 Menus (version 4.7.0)
Global Gallery (version 5.42)
Google Captcha Pro (reCAPTCHA) by BestWebSoft (version 1.30)
tagDiv Composer (version 1.0)
tagDiv Social Counter (version 4.2)
VaultPress (version 1.9.2)
Jetpack (version 5.2.1)
WP Missed Schedule (version 2014.1231.2017.5)
WP RSS Aggregator (version 4.11.1)
WP Super Cache (version 1.5.3)
WP User Avatar (version 2.0.8)
WP-Mail-SMTP (version 0.10.1)
WPBakery Visual Composer (version 5.2)
Yoast SEO (version 5.2)

Catalin
tagDiv Staff

Hello KnuxOr,

I have inspected again your website on the mobile device and I did not saw any black gap space under the YT Playlist, as you can see here -> https://www.screencast.com/t/OUVDzhkrkk, sorry! Please clear all of your caches, browser caches and check the results.

Thanks for the message!

ABrash350
tagDiv Member

oh, nevermind! Works now. Probably a cacheing issue. 😀

epicmag
tagDiv Member

Hello Catalin,
That is not it – I do not have any active caching system in place as you can see from the themes status report page. No CDN, no .htaccess caching rules, etc. and even if I try in a private browser with no cache, the issue persists and is making the theme unusable for us.

How can I send PM private login details so I can get some additional assistance?

Thanks, Kory

willkar
tagDiv Member

Hello Catalin. I already did that. Disable all of addons and nothing happend. Cleaned cache… same. Change web brownser… same.
Edit: Yesterday it was working, just today, it stopped. I have the latest theme update.
Thanks

  • This reply was modified 9 years by willkar.
Simion C.
tagDiv Staff

Hi,

The theme will create it’s own thumbnails from the featured images you set for your posts
https://forum.tagdiv.com/theme-thumbs/
These will be used on the blocks that you place on pages and used in various other locations on the website.
The thumbnail sizes can be enabled or disabled in the theme panel. For each thumbnail it is specified where it is being used
https://www.screencast.com/t/2SE8PCjQGIR
There are multiple guides and tutorials here on the forum regarding speed optimization, that you can search for and read
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/cloudflare-cdn/

Thanks

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