- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
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Sometimes it works, sometimes it uploads features that i’ve set up in the past and everything seems to be different from the latest update to the website that i’ve made. This morning i’ve tried to disactivate all the plugin, then clear the cache and then reset all the cnd file. For a while it seems to has worked, but now we are in the same situation of this morning. The mobile theme doesn’t work, even ifni disactivate the related plugin when i’ve try to visit my website from mobile it shows to me the mobile theme (but obviously not in the way that i want).
Hello sieg20,
Please check the bottom of the following post page from this link -> https://demo.tagdiv.com/newspaper/td-post-htc-nexus-8-with-64-bit-processor-4gb-of-ram-and-8mp-camera-leaks/ This should have to be the default Review behavior with our theme. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins.
Clear all your caches and check the results.
Thanks for your understanding!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Can you recreate my sample? Does it have a translation when you recreate it?
I don’t need to clean caches as I’m not making any change. The translation is in the .mo file by default. It just doesn’t appear on the site correct.
I’m trying to find out where’s the problem, because I need to resolve it fast.
Thanks
Hello DaveS,
Check the results after you clear all of your caches. Also, if the problem is still there, you should provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate code.
Thanks for the message!
Hello didtav,
It seems to be a problem cache. Please ensure that you are using the WP Super Cache plugin which is fully compatible with our theme and make sure that is was right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also, if the problem is still there, you should contact your hosting provider and request them to clear all the caches from hosting server and check the results.
Thanks for your understanding!
Hello aberniz,
I think this is because the theme has not been properly installed, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ First of all, try to make a full backup to your database and then clear all the caches and install the latest theme version with this method and check the results. Also, check the system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
In my case the downloaded mo file did not contain some translations, but after adding theme manually, they display properly. I simply placed the mo file in the mentioned folder, added the missing translations and they were displayed accordingly in my case. maybe you just need to clear the cache if you have any, in order to refresh the data.
Thanks
Hello,
The options may seem to be bad but unfortunately this step must be taken. I suggest a different approach though. Do not disable them one by one but rather disable all of the plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme. Then test the site without plugins or modifications and see if the problem goes away. Once you see the problem is gone, enable them one by one testing the site after each plugin you enable in order to identify the one that causes the issue.
Thank you!
Hello,
If the search does not work, it could be a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello Abhishek,
I have inspected your website and I saw that you are not using the latest theme version, sorry! If you want to bring best theme result, you should update your theme via FTP way because this is the surest method in this regard. Remove all the old plugins and install only the required plugins which come bundled with the theme core files, clear all the caches and check the results. Also, make sure that your Social Counter plugin has been set up according to our documentation here -> https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ in order to bring best results.
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
Hello,
When I activated wp super cache and view my blog using desktop computer, it cached newspaper 7’s desktop version’s theme.
After that when I open my blog using my phone, it gives me the responsive desktop version even though the mobile theme plugin is active.
How do I solve this?
Thanks
Hellou, again this problem appeared…
For example here: https://rewind.sk/dwayne-the-rock-johnson/
When i have Smart sidebar turned off then Sidebar is above the content. (pic1)
When i have Smart sidebar turned off then Sidebar is on content but just only when u are scrolling up.. :-/
This problem we have on http://www.rewind.sk maybe for 5th time… Always when i add or delete some ad from Theme panel Ads, then i delete cache and this appears… i dont know what to do :-/ please help
I searched and searched these forums for the solution and could not find it. The usual answer here is “deactivate all plugins and clear cache” which didn’t work anyway.
Solution: APPEARANCE > MENUS use dropdown to select proper menu, “select Menu” and re-save the menu.
Hi,
It seems you have a lot of errors on the website – https://www.screencast.com/t/qrNkzXLm
I suggest you disable all your plugins except Visual composer, clear any caching installed, then check to see if the thumbnails are displaying properly. In almost all the cases some problematic plugins are causing issues.
Also it is recommended to use this caching plugin with the mentioned configuration
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks
Well I’ve been trying for days to figure out if its a plugin or cache issue but your .fluid-width-video-wrapper { did the trick for now. Thanks, love the theme!
margin-bottom: -300%;
}
Hi,
It seems that the website does not display properly at the moment
– https://www.screencast.com/t/sc1wQnylE
Also you do not seem to have the theme active anymore on your website. If you are having problems using the theme the first step would be to disable all the plugins except Visual composer, clear any caching installed and check to see if the problem is still there. In most cases some problematic plugins or modifications to the theme files are causing issues. Also check any custom code from theme panel or from a child theme used.
It is recommended to use this caching plugin with the mentioned configuration for the best results – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Other caching plugins could also cause unexpected results.
You could try a fresh theme install and see if that fixes things, as a last resort
– https://forum.tagdiv.com/install-via-ftp/
Thanks
Hello silviarehn,
Please notice that only the WP Super Cache is a tested plugin which should work as expected with the theme. Before customizing your server, you should consult our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/ regarding on CDN, CloudFlare. Also, for more information about caching plugin configuration, please check here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks for the message!
Hello isakmoller,
Please ensure that you are using the latest theme version and also, the latest version of Social Counter which come bundled with the latest theme packet from Theme Forest. You should make a new clean install with a new Social Counter version, clear all your caches and check the results.
Thanks for your understanding!
Hello fernando,
I have inspected your website and I saw that your sidebar is overlapping with your content. This type of issue might happen due to your bad theme installing and also, due to your untested plugins used by you. I have checked your console and I saw that you have a lot of errors, like this -> https://www.screencast.com/t/ZDc3Retq I suggest you disable all of your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. For more information about theme installing, FTP way, please consult our useful documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks for your understanding!
Hello, i’ve try to config two kind os CDN – MaxCDN (via WP Super Cache) and KeyCDN (via keycdn plugin). Theme desconfig all this two attempts. What should i do?
Chrome has aggressive caching to speed mobile users and their own caching on the net.
This is normal for modern browsers, not a bug/flaw. And also common with latest versions of PHP with “opcache” turned on.
With Chrome, generally you *will* need to do force-refresh vs normal refresh to get updated content. If your browser caches the old version, it’s the culprit not loading the new files, even if your site is serving updated content.
Hello BrunoBerlanga,
It seems to be a problem cache. Please ensure that you are using the WP Super Cache plugin which is fully compatible with our theme and make sure that is was right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also, if the problem is still there, you should contact your hosting provider and request them to clear all the caches from hosting server and check the results.
Thanks for your understanding!
Hello wilfredo,
I want to contradict you because our theme has not several errors if it will be correctly installed, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ via FTP way because this is the surest method in this regard. Try to make a new clean install from scratch via FTP way, clear all your caches and check the results. After this, if you will encounter any other error, you should provide your website URL and also, some useful screenshots with the errors and where exactly you have tested your website, so I will be able to provide a more accurate response.
Thanks for your understanding!
Hello fernando,
I have inspected your website and this posts for many browsers, like ->Mozila, Chrome and Ie and I did not saw any problems with your sidebar. It seems to work as expected. What kind of browser do you are using? Provide more details and also, some useful screenshots with the error so I can identify it. Clear all your caches and check the results.
Thanks for your understanding!
