Search Results for 'cache'

Hi,

Maybe you have caching installed, try clearing the cache and see if it has any effect. If you can not get the slider to display on your page and you have tried the suggestions from the previous reply, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look. Please also paste a link to this topic in your email, so we can identify you.

Thanks

Hi,

It seems you have a lot of images in the posts, that is why it is recommended to use a caching plugin. I see you have WP Super Cache installed, the website should work properly with this caching plugin. To make it faster you could follow this guide – https://forum.tagdiv.com/how-to-make-the-site-faster/ and further optimize the loading speed.
The error you are having could be fixed with the solution provided in this topic
– https://forum.tagdiv.com/topic/fetching-with-google/
Hope this helps

Thanks

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Peter,

This could be a plugin conflict causing the issue. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please make sure you have enabled post views in the theme panel
– https://www.screencast.com/t/z6pO1SqSokg
The posts displayed using this option are directly related to the post views, to calculate the most popular. The count will begin from the moment you enable the option.
More information here – https://forum.tagdiv.com/7-days-post-sorting/
After enabling the ajax view count as well, please clear your cache
– https://forum.tagdiv.com/ajax-view-count/

Thanks

Hello Valen,

I have checked on my side and the Slide seems to fit perfectly in the below container, as you can see here-> https://www.screencast.com/t/2vIOXz8atg Try to remove all the Stretch Row settings, clear all your caches and check the results. If you are using some untested plugin which can affect this functionality, try to disable all fo them, leave just Visual Composer to active, clear all your caches and check the results.

Thanks for your understanding!

Hi,

I have inspected your website and I see that there are some problems with the thumbnails displayed on the Big grid and blocks used on the page. I suggest you disable all your plugins except Visual composer, clear the cache if you have one installed, then use this guide to regenerate your thumbnails
– https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
The theme creates the thumb sizes used on the blocks from the featured image you set for the post, maybe something is interfering with this process, try the regeneration tool and it should recreate the thumbs needed.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The this is another issue. You have a plugin that is no longer compatible in the current version. Untested plugin can become incompatible on an update even if they worked properly in a previous version.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I suggest you try to disable all your plugins except Visual composer, and the caching plugin you are using now and then try to set a sidebar for your posts to see if this fixes things. That caching plugin has proved in some cases to interfere with the theme functionality and cause unexpected results. Or maybe some other plugin is responsible. It is recommended to use WP Super Cache with these settings
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Please try these suggestions and see if they resolve the issue.

Thanks

Hello faizitagdiv,

I have inspected your website and I saw that your general font family is “Century Gothic” which is applied to any devices. The theme does not have any such an option that allows you to have a different font for mobile mode than desktop, sorry! Try to clear all your caches and check the results.

Thanks for your understanding!

Hello gntvls,

1)There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

2)If you want to use the same widgets for your sidebar on the homepage and the other pages, like post pages and category pages, you should create your own sidebar in Newspaper Default Widgets, for example, and for the homepage, you can add it to Widgetised Sidebar. This thing can be done using the Visual Composer builder plugin.

For more information about how you can use the Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

I have inspected your website and it seems to be displaying the mobile theme at the moment on some pages
– https://www.screencast.com/t/rbuoWYCv
In previous topics related to this problem usually it was a caching plugin to blame. Please try and disable the plugin and check to see if the problem is fixed. Also update all the plugins provided with the theme, from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
It is recommended to use WP Super Cache for best results, with the settings mentioned in this guide
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
For the Big Grids you could use a code like this, and change the values how you want
– https://www.screencast.com/t/cC81UruuCFsX
This is the code used, you must enter it in Theme panel->Custom Css

.td_module_mx19 .td-module-title a,
.td_module_mx20 .td-module-title a{
font-size: 30px;
line-height: 30px;
font-weight: bold;
}

Thanks

Hi,

I have inspected your website and it seems to be very fast on all the pages you mention
– https://www.screencast.com/t/3AyDVQ4zt
– https://www.screencast.com/t/Q4U5T9QMNz
The difference between the loading speed is very small, almost non existent. You could follow this guide to further improve website loading speed – https://forum.tagdiv.com/how-to-make-the-site-faster/
Also it is recommended to use the WP Super Cache plugin along with the settings provided in this tutorial
– https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks

Hi,

If you disable that options the post views may not display proper values, so you would need to clear the cache in order to refresh the data. The ajax requests are also affected by other elements on the website as well.
You can find more details about this and possible solutions in this topic
– https://forum.tagdiv.com/topic/admin-ajax-php-bandwidth-hog/
Maybe you need to upgrade your server as well if your site traffic is increasing, to keep up with the load.

Thanks