- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- TutorialsWhat is Ajax preloading?
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
After inspecting your website it seems that there is a margin property coming from a review plugin that you are using – https://www.screencast.com/t/H7rzNoV7Ftkq
If I were to remove that margin, the sidebar displays properly
– https://www.screencast.com/t/WubsQRqw2
You could try as a test to deactivate that plugin, clear the installed cache and then check to see if this fixes the problem. If the result is favorable, maybe that plugin is not fully compatible with the theme and is affecting the layout with these results. Or maybe you can configure it from the settings to stop interfering if it is possible.
Thanks
Hello
We are using dedicated server with 16 gb and i7 processor and w3total cache, post pages are fast but pages made by vc are very slow which do not have cache enabled.
Expamle urls :
http://www.pagalparrot.com/ (slow no cache)
http://www.pagalparrot.com/entertainment (fast cache )
http://www.pagalparrot.com/newsline (slow no cache)
http://www.pagalparrot.com/bruna-abdullah-goes-topless-check-out-her-semi-nude-picture.html (fast cache )
Please check if vc has problem in new versions.
thanks
Hi there,
Does the theme have a cacheing system, if so how can i clear it ? I say this beause i see some caching variables in td_social_api.php
private static $caching_time = 10800;
if (td_remote_cache::is_expired(__CLASS__, $service_cache_key) === true ) {
Is there any way i could clear it?
Also, is there any problem if i activate the theme on a stage domain, and after move it to the live domain?
Thank you!
Have a nice day!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
There doesn’t seem to be any problems accessing your profile page, or errors present on the website. Usually this kind of issue is resolved by clearing the cache installed, or in some cases the server cache if it is the case. You could try and update the theme to the latest version, as well as all the plugins provided in the theme package (especially Visual composer and the social counter) then check to see if the problem is resolved.
Please let us know how it goes.
Thanks
Hello,
I cannot seem to access your desktop version as well: https://www.screencast.com/t/ZKpFDMejB6L
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
I’ve been using this ajax view count (with caching plugin) for months without any problem.
But for the last two months, my traffic increasing and I got too much hits and cpu usage on admin-ajax.php. So Im about to disable ajax view count.
The question is, if I disable ajax view count with caching plugin, is the post views will keep counting in cached pages? Let say I get 100 views on a cached post page. After I flushed/rebuild cache, will the post views for that post will increment in 100?
Hi,
It would be best if you could provide more details about this and a link to your website so we can inspect it and see the issue with the logo. The logo should be visible on Chrome as well. I suggest you try to deactivate all your plugins except the ones provided in the theme package, clear any caching installed and the browser cache, then check to see if the problem is still there. I could not give you more advice based on the information you provided.
Thanks
GoDaddy confirms that our server was upgraded to WordPress 4.7.4 on Saturday 4/22 but we did not start experiencing the errors until Monday morning (4/24).
I have tried disabling all plugins and clearing the cache. No effect. We had to revert to Baskerville theme just to get our site running again. Our site looks like crap without the NewsMag theme. 🙂
Hello, i tried clearing all browser cache, incognito or other browser, without success.
Also, i waited for about 24 hours to refresh it. The FB page is public.
Is there any other way how to clear cache or maybe it’s a problem with the API configuration on Facebook or with the module?
The website is: http://legal.devsck.ro/ it’s on stage for now.
Thank you.
Have a nice day!
Hello pablosoberano,
Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hi,
The title are not coming up at all in the html code. Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the images again.
If you still have the issue, please contact us via email at contact@tagdiv.com and provide a link to this topic and wop-admin so we can login and investigate.
Thank you!
Hello manumahajan26,
Please ensure that you have right installed your theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ To be safe, you should download again the latest version of the theme from Theme Forest and install it gain via FTP way at your side, clear all your caches and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello,
Removing some of the plugins will not do it. You have to remove all of them at once and clear cache afterwards
You have to identify the one that causes the issue. Please remove all of them and check your menus again. I cannot see the duplicate menus now though.
Thank you!
Hello TheZugzwangBlog,
Please ensure that you are right installed the latest version of the theme via FTP way because this is the surest method in this regard. If the problem is still there, please try to make a new clean install from scratch with another domain and check the results. Most likely, this problem happens due to your bad theme installing.
Try my advice, clear all your caches and let us know how it goes.
Thanks for your understanding!
Hello Chris
Maybe it was a cache issue, now everything looks as it should be
Thank you for follow up this topic and effort so far.
Have a good day
Regards
Kim
I am facing a problem with my wordpress dashboard . When i try to open widgets tab , widgets.php showing blanks . Some time opening well and when i try to edit widget memory exacted error comes . I increase memory in config.php using define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); But still to problem persist .
Following is the code of my config.php file
<?php
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_DEBUG’, false );
/** Enable W3 Total Cache Edge Mode */
define(‘WP_CACHE’, true); //Added by WP-Cache Manager
define(‘W3TC_EDGE_MODE’, true); // Added by W3 Total Cache
/**
* The base configurations of the WordPress.
*
* This file has the following configurations: MySQL settings, Table Prefix,
* Secret Keys, WordPress Language, and ABSPATH. You can find more information
* by visiting {@link http://codex.wordpress.org/Editing_wp-config.php Editing
* wp-config.php} Codex page. You can get the MySQL settings from your web host.
*
* This file is used by the wp-config.php creation script during the
* installation. You don’t have to use the web site, you can just copy this file
* to “wp-config.php” and fill in the values.
*
* @package WordPress
*/
// ** MySQL settings – You can get this info from your web host ** //
/** The name of the database for WordPress */
//Added by WP-Cache Manager
define( ‘WPCACHEHOME’, ‘/home/mmtyw7mm/public_html/tectrick.org/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager
define(‘DB_NAME’, ‘mmtyw7mm_wp105’);
/** MySQL database username */
define(‘DB_USER’, ‘mmtyw7mm_wp105’);
/** MySQL database password */
define(‘DB_PASSWORD’, ‘P34)5Sym@7’);
/** MySQL hostname */
define(‘DB_HOST’, ‘localhost’);
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8’);
/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);
/**#@+
* Authentication Unique Keys and Salts.
*
* Change these to different unique phrases!
* You can generate these using the {@link https://api.wordpress.org/secret-key/1.1/salt/ WordPress.org secret-key service}
* You can change these at any point in time to invalidate all existing cookies. This will force all users to have to log in again.
*
* @since 2.6.0
*/
define(‘AUTH_KEY’, ‘la7ltxseao2wfwfamkohepnruzxjurasn8jo8yybegwogccqz4ekbjp5ub97vyrp’);
define(‘SECURE_AUTH_KEY’, ‘j7c6qowuhovpooni046hnc2ox7zjo6dle6o9kigklhsqmirctsckwiuaqp0mxiik’);
define(‘LOGGED_IN_KEY’, ‘u8h7r2mg4wqwx0i5gl4dfapnojmhclrttppjmsv8ycbdjo6u4mb3x2qluzrc15am’);
define(‘NONCE_KEY’, ‘ytemcydrnkjse1k2rmrgbtzvz4b5ioqzmdlyuyq0cyyhtadkdip8zkcoajiief7y’);
define(‘AUTH_SALT’, ‘kiplgvhkjpsjo9ah5as9ch8b3mthnv2ciwj4avjowvnjdaontx54ppmqbsivheec’);
define(‘SECURE_AUTH_SALT’, ‘kop7lsoyjshkxb1tpjzc32n9xwpo6ng5cybzelmkqdvwj7uqvsvvlkmzszymhraw’);
define(‘LOGGED_IN_SALT’, ‘znasi5muszjt3h8g37kvpbf89gxepef5yjhb0dygyjxeq1obcpujcynxfzapwdbc’);
define(‘NONCE_SALT’, ’52kp3pi8q3qgkuzoua4hvuuvle41qzjvxiipxz6bmef6fyyyzlx09yswvsywt76f’);
/**#@-*/
/**
* WordPress Database Table prefix.
*
* You can have multiple installations in one database if you give each a unique
* prefix. Only numbers, letters, and underscores please!
*/
$table_prefix = ‘tt’;
/**
* For developers: WordPress debugging mode.
*
* Change this to true to enable the display of notices during development.
* It is strongly recommended that plugin and theme developers use WP_DEBUG
* in their development environments.
*/
/* That’s all, stop editing! Happy blogging. */
/** Absolute path to the WordPress directory. */
if ( !defined(‘ABSPATH’) )
define(‘ABSPATH’, dirname(__FILE__) . ‘/’);
/** Sets up WordPress vars and included files. */
require_once(ABSPATH . ‘wp-settings.php’);
error_reporting(E_ALL); ini_set(‘display_errors’, 1);
Unfortunately that did not help. I deactivated all plugins except visual composer. Cache or “cdn files” I don’t have installed at all. I did not add custom code and it’s not a child theme.
It’s a completely new website (just a couple weeks old). And I did install a few plugins after installing the theme (Yoast SEO, Hide my site, Shortcodes Ultimate to mention a few)..
What to do?
Good Morning! I cleared the cache and disabled some plugins and the problem continues. I think I’ll give up trying to tidy up, look at this screen as it gets the duplicate items. When I add an item to the TOP HEADER and save it, it automatically adds the HEADER MENU MAIN items to the Top Header. See the picture: https://www.screencast.com/t/iyvBcrguSlh Before this problem happened on Friday I did not make any changes to the theme code.
Hi,
I found the Problem – it was the plugin WP Fastest Cache or WP Fastest Cache Premium, i dont know mybe the configuration.
When i set the Plugins deaktivated – the Video Image works well.
Thanks for your help!
Hi,
on your Image are the old Video Images.
I found the Problem – it was the plugin WP Fastest Cache or WP Fastest Cache Premium, i dont know mybe the configuration.
When i set the Plugins deaktivated – the Video Image works well.
Thanks for your help!
Best regards,
Jan
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
The demos do not change the theme functionality. The block settings are present on every demo: https://forum.tagdiv.com/block-settings-guide/
If you cannot access the visual composer apge editor, that probably means you have a plugin that prevents this. Please disable all plugins except visual composer and clear cache. Then test the visual composer page builder again.
Thank you!
Hello alaid,
Most likely, you have a cache for your dedicated server and that’s why it happens on your mobile mode. I suggest you contact your hosting provider, request them to clear all the server caches from their server and check the results. We are sorry for the delay but please keep in mind that our support hours (GMT+2) are from Monday to Friday between 08:00 AM to 17:00 PM. This period is very crowded and we cannot provide unlimited support as you want, sorry!
For the other hand, if you are unhappy with our product and if you want a full refund, please contact the Envato Market and request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy another theme with unlimited support.
Thanks for your understanding!
