Search Results for 'cache'

Hello,

The results should be consistent on each browser. Please also test our official demo in your browsers: https://demo.tagdiv.com/newspaper/ and see if the menus change. If they don’t, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Yes, you can simply activate the ajax post views like so: https://www.screencast.com/t/nJBm89TjdWPB
Please note we only recommend wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Hi,

The caching plugin does not affect the Adsense ads as far as I know. Please use these recommended settings to configure the cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also please check and make the modifications to these parameters – https://forum.tagdiv.com/system-status-parameters-guide/ if needed.

Thanks

Hello,

I have tested the custom menu but it works fine on our end. Please make sure you clear all caching on your site and contact your host and have them disable any hosting side cache they might have in place.
Plugins can also interfere so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please also test this on a wp default theme such as twentysixteen. It sounds like a caching issue. You probably have a very string cache or a cache plugin as well as a hosting side cache.

Let us know how it goes.

Thank you!

Hi,

@sunnysider Please try to disable all your plugins except Visual composer, check or remove any custom code you might have entered in Theme panel or added to the theme files and clear any caching installed. Then see if the problem is solved. I have not seen this problem before, or had any success trying to replicate it, so most likely it is caused by a plugin or theme customization.

@jkellerer Any block or other visual composer element that allows sorting will display the posts according to the option set in the element settings – https://forum.tagdiv.com/block-settings-guide/ So a block set to Latest, will always display the latest posts. In your case I see that you are not using the page building elements available by default in Visual composer. Maybe you have a cache that affects the filtering process. It is recommended to use this caching plugin – https://forum.tagdiv.com/cache-plugin-install-and-configure/ with the mentioned settings.

Thanks

Hello cahpolli,

Please notice that the latest theme version does not change the theme layout and the background should work as expected, sorry! If you are using some untested plugins, please try to disable all of these, leave just Visual Composer to active and install only the plugins that come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results. If the problem is still there, provide your website URL so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

We created the cache settings guide as a general guide that fits most websites. You can change these settings based on your own particular situation.

Thank you!

Hello steebostech,

I suppose that you are referring to the appearance of a flash/time loading when you enter on your website, right? This behavior appears when you have additional customization through custom CSS code and also, I suppose that you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello Bergfreund,

Do you have featured images setup for this posts which is displayed with Big Grid? Also, check your Theme panel, Modules/Blocks Thumbs settings to be active for this Big Grid, clear all your caches and check the results. Also, is the problem is still there, please provide your website URL so I can take a closer look at it. After this, if you are using some untested plugins which can cause some problems in this regard, please try to disable all of them, install only the required plugins which come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results.

Thanks for the message!

Hello meathead and johndaygo92,

There seems to be an issue with the access token in the current version of the social counter.
Please download this version: http://cdn.tagdiv.com/wp-content/uploads/2017/03/td-social-counter.zip
And very important: clear all your caching including the browser cache. Example for chrome: https://www.screencast.com/t/f9Q66lPx1fY
Now the access token should work as before.

Hope this helps and let us know how it goes!

Thank you!

Hi,

This is a strange issue indeed. The text seems to be related to some kind of advertising
– https://www.screencast.com/t/MZN2I8253Ax Maybe you have installed a plugin or entered some custom code in Theme panel or added to the theme files that is causing this. Please disable all your plugins except Visual composer, check or remove any custom code that you may have added to the theme, clear the installed cache and then see if the problem is still present. Please let us know how it goes.

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

It could be a faulty WordPress install, a faulty theme install or even a faulty visual composer install. That is why Catalin suggested a fresh install of the theme and visual composer. Make a back-up of your install, then remove the theme and all theme plugins. Then install the theme using this guide: https://forum.tagdiv.com/install-via-ftp/ and then install visual composer from the theme plugins section of the theme panel.
The number one cause of crashing websites are untested third party plugins and user customization/optimization.
The images not showing is a key factor to your problems This is a sign of a js error that can be caused by your plugins or your customization if you have any.

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

The theme is not compatible with all plugins. The only tested and recommended plugins to use with our theme are these ones: https://www.screencast.com/t/WTlQNETEHVZ
Any plugin that is not on that list is not tested and could potentially create problems on your site so when you encounter any issues with the theme you should be aware you use untested plugins and should check those first.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Please note this delay that you are observing depends mostly on how well the website is optimized and there are many factors could have a negative impact on page speed. You can improve your website loading speed using this guide
– https://forum.tagdiv.com/how-to-make-the-site-faster/
It is also recommended to use this recommended cache for best results with the settings specified here
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
Another way would be to make changes directly in the theme’s files, then these will be loaded instantly with the rest of the stylesheet.

Thanks