Search Results for 'cache'

Hello Bandi,

Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results. Please notice that all the plugins which come with the theme have the own licence and must not buy anything.

Thank you for your understanding!

Hello jeppesoe,

Please try to disable all the active plugins, leave just the Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,

The social counter plugin is not a live count. It will make just a few request per day to keep server load to a minimum. it is also affected by cache so it took a while before the cache got released.
Please let us know if you still have trouble with it.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test the login again. It could be a plugin conflict affecting the login widget. You can also increase your system status parameters as this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/

Thank you!

Hello eizaz,

Please ensure that you are using the latest version of the theme (Newspaper 7.3) with the latest version of the Visual Composer 4.12. Try to clear all your caches and test again and see the results.

Thanks for the message!

Hello,
Those values from the wp area depend on the image size you add. They are not fixed. Each image has a different thumb for large and medium sizes depending on the image aspect ratio and size. If you use any image optimization plugins such as photon from jetpack, please disable it.
in fact please disable all plugins except visual composer. clear cache and reset cdn files then test images again.
Thank you!

Hello kike21,

I have checked your source page and your console and I have notice that you have a js error in it. This conflict might be caused from your untested plugins which you are using in our theme. Please try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then try the facebook share again and see if the site loads
Thank you!

Hello sainthilaire,

I have checked your website and I did not saw any problem with your theme. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

If your problem is still there, please make some useful screenshots by outlining the problem.

Thanks for your understanding!

Hello Amme89,

After several investigations in this regard have concluded that this type of issue come from WP Super cache which is not fully compatible with WordPress 4.6 and that’s why this problem occur. We hope that WP Super cache plugin will be updated it as soon as possible and that problem will be fixed. Notice that this issue appears and on Mobile Theme from Jetpack when the caching plugin is active.
Please notice that we have reported this issue to Jetpack and we are waiting for an update from them. Until that, you should use our workaround posted here -> https://github.com/Automattic/wp-super-cache/issues/132

Thanks for your understanding!

Hello Eldecoin,

Please ensure that you are using the latest version of the theme and also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out the conflicting plugins. Inspecting your source page I have notice that you are using the wp Rocket plugin..please try to disable it and try without it. Clear all your caches, purge CDN files if you are using the CDN systems and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then test the mega-menu again. It is probably a plugin conflict.
Let us know how it goes.
Thank you!

Hello cyberlism7,

I have checked your website and I saw that you live search feature work as properly, as you can see here -> http://screencast.com/t/ In the future, if some issue reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps!

Thanks for your understanding!

Hello T2N,

I have checked your website and I saw in the bottom of the page that your two columns seem to work as properly. Please notice that the only way in this regard is using the two columns from TCM Editor from panel, like this -> http://screencast.com/t/ASG8XS45m Please try to remove all your untested plugins if you are using something like that and leave just Visual Composer and the plugins that come bundled with our theme, clear all the caches and check the results.

If you need more assistance in this regard, please provide more details about your problem because I did not saw at the moment!

Thanks for your understanding!

Hi,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check article inline ads again. Please note that smart lists will ignore article inline ads and if you use the mkobile theme, you must use these ad spots: http://screencast.com/t/at9XiAXGo
Let us know if you still have trouble with ads and if you do please contact us via email at contact@tagdiv.com and provide qp-admin so we can login and investigate the issue. please also include a link to this topic.

Thank you!
Bogdan B