Search Results for 'cdn'

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello hellonikoloz,

Try to purge all CDN files if you are using the Cloudflare system, clear all the caches and check the results. All the fonts can be managed from Theme Panel -> Theme Fonts. Check this section according to our documentation here -> https://forum.tagdiv.com/font-customization/

Thanks for your understanding!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please also clear cache and purge cdn files after you delete the elements. It could be your cache that keeps hold of the old version of the page.

Thank you!

Hello,
1. The theme has no ‘restore deleted items’ functionality. The theme does not have any code that can do this. That is caused by your host or cdn. Programs that can create and restore back-ups. The theme does not have any back-up functionality.
As for the colors you mention changing, it is due to a slow loading speed on your site. Css works in cascades. IF the page loads slow, you can see each of these cascades happen live. Please use this guide to increase your site loading speed: https://forum.tagdiv.com/how-to-make-the-site-faster/

2. The theme ad seo yoast both add an og image. If you just need one, please remove the other.

3. If you want to add shortcodes to the templates, yopu will have to place the code in the specific template, not in functions.php. Please check the theme files here for category templates: https://www.screencast.com/t/GR7JqrRF5k1
you can also use https://www.screencast.com/t/VSohzsCF
As for tag pages: https://www.screencast.com/t/VHgM9kNv

Thank you!

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

The background markup is missing entirely from your category page. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still have trouble with the background without plugins please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

This is a strange issue. Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Mladen Gradev,

First of all, I will thank you for your appreciations in our theme!

1)Please keep in mind that there is talking about the developers and web designers decision https://www.screencast.com/t/9bKCM2eHOT
2)Rows and Columns option can be easily viewed if you will hover over the column area. IT seems to be very deductive option for rows and columns as you can see here -> https://www.screencast.com/t/6smUGWfm9v
3)First of all, make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then, if the problem is still there, please try to make a new clean install from scratch via FTP way because this is the surest theme method in this case, clear all the caches and check the results.
4)Try to follow this topic here -> https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ because maybe could be useful for you. Also, clear all the caches, purge all CDN files if you are using a Cloudflare system and check the results.
5)This type of layout is not available at the moment for this theme, sorry! If you will check our Newspaper theme, there you will found this layout for multipurpose elements.
Notice that your topic is not correctly viewed because it seems that you have to use a lot of words without space between them and there will appear the general problem with word-break. You can read here some hints -> https://kenneth.io/blog/2012/03/04/word-wrapping-hypernation-using-css/

Thanks for your understanding!

Hi,

It seems you have a responsiveness issue. Our theme is responsive by default so maybe you have a plugin that affects the responsiveness. please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This is a strange issue. Please try to disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If you still have problems without plugins, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

As for the right pop-up, please read this guide: https://forum.tagdiv.com/more-articles-box/

Thanks.

Hello,

First please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If the issue is still there without plugins please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

If you still have trouble using the page builder afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.

Thank you!

Hello elimiz,

It seems to be a problem on your website which does not come from our theme. First of all. try to make a new clean install from scratch via FTP way, clear all the caches, purge CDN files if you are using something like this and check the results. Please refer to the following topic here -> https://forum.tagdiv.com/topic/scripts-blocking-website-from-loading/

Thanks for your understanding!

Hi,

There seem to be problems even displaying the website properly in some cases, it appears broken for me. I would suggest to deactivate any optimization plugins you might have, if you use CDN configure it like this
– https://forum.tagdiv.com/cloudflare-cdn/
Check the theme system status and make modifications according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make the changes if needed. Then check if the issue is still present.

Thanks

Hello Fabiano,

Please also test this without any plugins to make sure a plugin conflict is not affecting the theme panel.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

I suppose that your problem comes because your images are stuck in opacity 0. This usually happens on a js error caused by plugins or customization or other external optimization tools.

Please disable all plugins except visual composer, clear cache and reset CDN files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functioning of the theme.

Thank you!

Hello,
The latest version is 8.5.2 so you might want to update to the latest version.
As for the VC issue, please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello ufuksen,

I have inspected your website page and I saw that your search page is using the module_16 which are not working good. Please try to disable all of the untested plugins because I saw that you are using something like this which can interact with the theme core files and causes a lot of unknown issues. Try to disable all of these and leave just to active only the plugins that come bundled with the theme core files and rule out any conflicting plugins. If the problem is still there, I recommend you to make a new clean install from scratch via FTP way, clear all the caches and check the results. Please keep in mind that I have tested this module to my website and the search results seem to work as expected, without any problems. Try to clear all the caches, purge CDN files if you are using something like this and check the results. The problem is that the thumbs for search template are not right cropped and that’s why you do not bring good results. Check here -> https://www.screencast.com/t/ft726CVpMX After you have followed all of these steps and if the problem is still there, you should Regenerate your thumbnails with Thumbnails Regenerate or Force Regenerate.

Hope this helps and let us know how it goes!

Thanks for your understanding!