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- NewspaperRequirements for Newspaper
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Hello biztop,
The problem seems to be generated by CDN. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ Also, if the problem will not be solved with this advice, please try to find other online solutions in this regard because the origin of this issue can be more complex and depends on a lot of things and it is not theme related.
Thanks for your understanding!
Hello,
You seem to have a js error in your browser console regarding an events plugin so please disable the events plugin or better yet disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you! Bogdan B
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a caching related issue as I see you get the mobile version of the site on desktop, tablet and mobile phones. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn pleas eonly use these settings:https://forum.tagdiv.com/cloudflare-cdn/
Also contact your hosting provider and have them disable any hosting side cache as this tends to be the case more and more these days.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello 12familyde,
I have checked your website and I did not saw any problems with your menu on mobile mode, like this -> https://www.screencast.com/t/9IVCcmNGD6. It seems to be a caching problem generated by your caching plugin. Try to clear all your caches, purge all CDN files and check the results. Also, try to clear the server cache from your dedicated server. If you do not have any permissions in this regard you should contact the hosting provider and request this task.
Thanks for the message!
Hello,
You seem to hjave quite a few errors in your browser console: https://www.screencast.com/t/Naj8okm5Aw ao I assume it;s a plugin conflict. please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
Please disable all plugins except visual composer and seo yoast, clear cahce and reset cdn files if you use it. It works fine for us with the seo yoast og image on every testing platform
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
If the problem is still there please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this topic so we can identify you!
Thank you!
hello
we are using aws with 2 gb ram and wp super cahe and max cdn , but still website is loading slow
Hi,
All i see different is the excerpt and the block titles font – http://screencast.com/t/7M6BlKpl Please check any custom code you might have added and also reset cdn files if you use it. Also any modifications to the theme fonts should be done in theme panel – http://screencast.com/t/LFTh6edeG
Please corect me if i misunderstood the problem.
Thanks
Hi,
This could be a plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thanks
Hi,
A descending or ascending smart list only changes the numbering sistem in the list not the order of the articles. I have tested it to my end and works properly.
In your case this could be a plugin conflict so please disable all plugins except Visual Composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also save changes to your permalink structure here – http://screencast.com/t/plAUnJgo2ZL
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you! Bogdan B
Hello,
It appears the error points to the wodrpress directory. Please try to switch to a wp default theme to see if the error is still there. You can try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also if you use a child theme you can try to switch to the main theme.
Let us know how it goes.
Thank you!
Please try one more thing.
Disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Let us know if you still have this issue without the plugins.
Thank you!
Hello,
Unfortunately if for your testing site it works properly, maybe you do require a htaccess adjustment for permalinks or the SEO yoast plugin: http://screencast.com/t/KSiSNiAGiON
I cannot say for sure. You can also try to please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hi,
Please follow this topic here – https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ and edit the htaccess file by adding the code from the link. After you add the code in htaccess, please make sure you clear cache as it will be affected by it and also reset the cdn files.
Thanks
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
This could be a plugin conflict so please disable all plugins except visual composer and bbpress, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Hello,
It could be the auto optimize plugin or other third party plugins used. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
We only got the logos problem in the mobile theme plugin. If the plugin is deactivated the logos show properly as the screenshots I provided above show. You might have something else affecting your theme that is preventing facebook’s browser from grabbing the correct information. Try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again.
Thanks
Hello,
This probably means you have a powerful caching enabled. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
As for a cdn server: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact your host and ask for them to disable any hosting cache that might be provided as this tends to be the case more and more.
Thank you!