Search Results for 'cdn'

HI

I’ve checked your site and noticed that you using some compression for js which may affect the features based on it. Try to remove any compression or minification, deactivate the plugins as Bogdan mentioned, clear the caches, purge the cdn if you’re using then test the site again.

Thanks!

Hi

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Hi

The server configuration seems to be fine.
We made some tests in the past with 70.000 posts in db and the theme worked almost fine, the delays in admin were no bigger then 3-4 seconds, but I have to mention that we didn’t had the amount of traffic as your site does.

Debugging this issue on such a big site is not an easy task and also require a lot of time and some specific skills. The best way would be to make clone of the site on a development domain if possible and try to debug there this issue. When the site grows like this it’s also recommended to contact a person who can handle issues related with server configuration, memory spikes or conflicts between themes and plugins.
If you can setup a clone on your site let us know and also give as admin to it so we can have a closer look and make some additional tests. We would prefer a test site to void any possible issues which may occur while we make the tests.

WordPress makes a lot of requests to database in admin panel and the response time is very much influenced by how well is database optimized. Here I’ve found some informations which may help for a good optimization: https://code.tutsplus.com/tutorials/speed-up-wordpress-caching-and-database-optimization–cms-22055 – https://www.keycdn.com/blog/speed-up-wordpress/
You can also contact your host provider and ask him if he have some specific suggestion to optimize the database and also for php.
It may also be helpful a tool for monitoring the queries, an example would be https://wordpress.org/plugins/query-monitor/ or https://wordpress.org/plugins/p3-profiler/screenshots/ From the reviews I’ve noticed that these plugins are very useful in this regard.
Another important aspects is the authors/editors numbers. Do you have many of them, also many of them are simultaneously logged in on the site and perform actions? If many users are logged in the queries made by wp and are multiplied and server need to handle a bigger load.

Thanks!

Hi

Please make sure that you update the theme, main theme, according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then try to activate Mobile theme plugin again.
Let us know ho it goes.
Thanks!

Hi

This issue may be caused by a conflict between the theme and some plugins. Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test the site again.
Let us know how it goes.
Thanks!

What is CDN?

Hi,
You cleared also from CDN?

If yes, disable one by one until you find the problem:
– Essential Grid
– WP125
– WP Page Navi
– Tablepress
– Swarm CDN
etc.

Thanks Catalin!

What I will do is to exclude tagdiv_theme.js from minify plugins/CDNs. Maybe this fixes my problem.

Hi,

yes – I have implemented the .htaccess rule as you can see here:
http://pastebin.com/tE0fwWFY

The Cache plugin cache has been deleted and the Cloudflare CDN cache was purged after this change.

Nevertheless, the issue is still there. Strangely on the mobile version it looks just fine.

http://www.winbuzzer.com

Hi

Have you made the changes exactly as was recommended in the thread indicated by @Edward ? Also make sure you purge the cdn, clear the caches then test the site again.
Thanks!

Hi

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

HI

I’ve checked your site and found a js error in browser’s console. This error may affect theme’s functionality and could be caused by a conflict between a plugin and Newspaper theme. Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test the site again. If the problem is still there try also to deactivate lazy load animation from theme panel > template settings and check how it goes: http://screencast.com/t/6jgotd4Bd

Thanks!

HI

Please provide your site url so we can have a closer look at this issue. Meanwhile try to clear all caches, purge the cdn if you’re using then test the site again.
Thanks!

Hi

Try to update the theme according with our documentation and make sure you do a clean update. By this I mean that you have to delete the old version of the theme and upload a fresh copy in WordPress or directly on the server via ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/install-via-ftp/
During the update process deactivate all plugins, except Visual Composer and after the update clear all caches, purge the cdn if you’e using then test the site again.

Let us know how it goes.
Thanks!

Hi

I assume that there is a conflict between Visual Composer and another plugin. Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

@multibaseportugal this issue is usually caused by cache or cdn. Try to clear all caches, purge cdn files if you’re using then test the site again.

@rchjantonio I’ve checked your site and not it’s displayed fine. If you still have this issue try to clear all caches then test again.

@ravester I’ve checked your site and the mobile menu works fine. The pages are empty because you’re using mobile theme an you didn’t added any content in mobile editor. Please check this link for more detail about how mobile theme works: https://forum.tagdiv.com/the-mobile-theme/

Thanks!

HI

Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to clear all caches, purge cdn files if you’re sing then test the site again.
Let us know ho it goers and if the problem persist provide your site url so we can have a closer look.

Thanks!

Hi

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Let us know ho it goes.
Thanks!

I’m using 7.4. First time I tried to do this. Caches have been cleared multiple times. No CDN.

If you have auto updates turned on (not good idea), your site can post updates to plugins, WordPress, etc. which might break things.

Things don’t “suddenly happen” unless something changes on the backend. Theme cannot change your site without you. 🙂

Looks like you updated theme without also updating the VC plugin? Dunno.

Try checking you have updated version of VC included with latest theme version; try resaving your home page layout. Try clearing cache plugin and/or reset CDN if applicable.

Turn off any “minification” plugins that can break things, etc.

I’m not use any CDN (not even cache plugin), so i can’t help you. Give a shot: try to disable the lightbox & “lazy load” from theme (in the end is just an animation) if you use.