Search Results for 'cdn'

Hi,

I have checked your site and noticed this script errors in your console: http://screencast.com/t/EXCSTo9Z
I have also tested this using the latest theme version(4.6.1) and haven’t found any issues with this so please make sure that you also use the latest theme version then deactivate all plugins leaving just the Visual Composer plugins active, then empty cache and also purge files if you use any CDN host services and check again.

Thanks!

Hi,

Please provide more details about this and also provide your site’s URL. Also make sure that you also try this without any other plugins active and also empty cache and purge files if you use CDN.

Thanks

Hi,

I checked your site and I found JavaScript errors in console: http://screencast.com/t/IiZTbeKLpmc which means that a plugin’s script is conflicting with theme’s js and causes this.
Please make sure that your check this without any plugins active, empty all caches/purge files if you sue CDN host services then check again (leave just the Visual Composer plugin active).

I have also tested this with last theme update(1.4) and found no issues with it: http://screencast.com/t/zsDoB2yfJD
Please let me know if you still have issues with this.

Thanks!

Hi,

The Visual Composer plugin is included in the theme’s files within the /plugins folder so you don’t have to buy it, as instructed in the guide provided by Alin above: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/ ..use the FTP method, deleted the plugin folder then upload the plugin from the /plugins folder that was provided along with the theme files which you’ve downloaded from themeforest. This was tested many times so you should not have any issues with it.
Regarding youtube playlist we suggest you disable all plugin empty cache/purge files (if you are using CDN host services) as I have found various js error in your browsers’s console which can cause this so I suspect that a plugin is conflicting with theme js: http://screencast.com/t/x9ksjStPR
Make sure you try all this and let me know if you still have issues afterwards.

Thanks

Hi,

Make sure that you also empty cache and purge files if you any cache plugin or CDN host services. You can also use your browser’s inspect tool: https://developer.chrome.com/devtools and check if the changes were made and double check your code to see if you’ve applied it right.

Thanks

Hi,

I have also tested this and tried to recreate it but haven’t found any issues with this. Please check your browser’s console for errors and make sure that your check this without any plugins active, empty all caches/purge files if you sue CDN host services then check again (leave just the Visual Composer plugin active).
Please let me know if you still have issues after doing this and also provide your site’s URL so I can inspect this.

Thanks

Hi,

@deelauaki Please check your console for errors and make sure that your check this without any plugins active, empty all caches/purge files if you sue CDN host services then check again (leave just the Visual Composer plugin active).

@rnbjunk I have checked your site an noticed several different posts on your homepage besides the one you’ve mentioned so I guess that you’ve managed to fix this.
Please let me know and I suggest you also check your console for errors and disable all plugins if you still have issues with this.

Thanks

Hi,

@Piso6 As Chris stated you also need to update the theme to the latest version (1.4) and the Visual Composer plugins also so please make sure you download the latest theme version from themeforest: http://themeforest.net/downloads then update the theme using the FTP method from this guide: https://forum.tagdiv.com/how-to-update-theme/ and the Visual Composer following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin-wpbakery/
If you still have issue after doing this please make sure you also empty cache and check this without any plugins active so disable all plugins, leave just the VC plugin active then empty cache/purge files if you sue CDN then check again.
Please let me know how this goes and also provide your site’s URL.

Thanks

Hi,

Not sure about this so please try this without any plugins active, leave just the Visual Composer plugin active and try again and also make sure you empty cache and purge files if you sue any CDN host services.
Also I suggest you go trough wp-touch plugin settings for this and also address this to plugins support page.

Thanks

Hi,

This paragraph tag seems to be added to the slide: http://screencast.com/t/y8inVYK2 an cuses this.
Not sure how this happens, make sure though that you disable and check this without any other plugins active and leave just the Visual Composer active then also empty cache and purge files if you use any CDN host services and try again.
I have also tested this and haven’t encountered any issues of this type using the latest theme version (4.6.1).
Please let me know how this goes.

Thanks

Hi,

You can still use the W3 Total Cache plugin just makes sure you use it with just the page cache enabled and without the minification options or CDN: https://forum.tagdiv.com/how-to-make-the-site-faster/ the fifth step.

Thanks

Hi,

If you hadn’t made other custom modifications this should work fine as you can also see here: http://screencast.com/t/aHQsYwPp I have also added the read more button for block 6 as well and haven’t had any layout issues.
If you use cache or CDN host services please empty cache and purge files as this could case issues and load old content of the files.

Thanks

Hi,

1-3-5 Yes, and also make sure you empty cache and purge files if you use any CDN host services.

2. It will create several different thumbs for images which the themes needs and will be used on module/blocks/sliders.

4. This works based on js which I noticed that isn’t working at all on your homepage disable all plugins and make sure that you test this without any plugins active.
6. Please also test this without any plugin active and see if this still happens.

Thanks!

Hi,

1-3-5 Navigation, mega menu and search
have checked your site and noticed this scripts error in your console: http://screencast.com/t/izsj9JiIHtO8
This could be caused by a plugins as I have tested this using the latest theme version and haven’t had any issue with the pagination so please make sure you deactivate all plugins then empty cache and/or purge files if you use any cdn hosting service then check again.

2. Please try to regenerate your thumbnails: https://forum.tagdiv.com/how-to-fix-strange-thumbnails/

4. Please make sure if you enabled smartsidebar from Theme Panel: http://screencast.com/t/cINIP3dq
This issue can be also caused by JavaScript error.

6. For smart list issue please read here: https://forum.tagdiv.com/topic/smart-lists/

Hope this helps and please let me know if you still have this issue after doing all this.

Thanks!

Hi,

Thanks Chris!
@Keld Bendtsen
Adding this line: add_filter( 'wp_default_editor', create_function('', 'return "tinymce";') ); ..to functions.php file like this: http://screencast.com/t/Fdx0665vgRg defaults the tinymce/visual editor on post editor.
I have also tested this and work fine using the latest theme version (4.6.1) so please make sure as Chris stated that you empty caches and purge files if you use CDN.

Thanks

Hi,

We do recommend the use of W3 total cache plugin with just the page cache enabled and without the minification options or CDN: https://forum.tagdiv.com/how-to-make-the-site-faster/ the fifth step.
I have checked your site and noticed that you do use CDN which generates lots of errors: http://screencast.com/t/Iww2px49is
Please make sure that you disable CDN and just leave page caching active then check for this again without any plugins active, disable all of them leaving just Visual Composer and W3TC and test again.
Please let mew know how it goes!

Thanks

Hi,

Please also send a link to your site containing this issue so I can inspect it and make sure you also test this without any plugins active, empty cache and purge files if you are using any CDN host services.
Please let me know if you still have this issue after doing all this.

Thanks

Hi,

I have checked your site and noticed this js errors in your console which can cause this as the mobile menu works based on js: http://screencast.com/t/bxcc6028AbuB
Please try to check this without any other plugins active lave just the Visual Composer plugin active, empty cache and also purge files if you use any CDN host services and check again. Enable plugins one by one afterwards to find the one that is causing this issues.
Please let me know!

Thanks

Hi,

To turn off the minification or to purge file or empty cache you first need to use a cache plugin or a CDN host service.
Info about caching plugins/CDN: http://code.tutsplus.com/tutorials/wordpress-caching-plugins–wp-26445
If you aren’t aware of using any of this plugins then just go to your plugins section select them all except “WPBakery Visual Composer” plugin then deactivate them.
Check for the issue again after doing this and if is still happening please give us wp-access so we can also check this and send login details via email at contact@tagdiv.com and also provide an URL to this topic or specify your issues details.
If you don’t get this issue after this you can enable them one by one to see which one is causing this and search for an alternative or not use it at all.

Thanks