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Hi iponwire,
Just make sure that all the post and pages that you share has a featured image and the settings are made as in our guide, also in some cases is take 2-3s until the featured image is set, this depend on the size of that post.
If there is still a problem make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem please provide us a link where we can inspect this problem.
Let me know the results!
Thank you!
Hi,
If you are referring to featured image that need to be display when you share a post on Facebook, then you can use our guide from here -> https://forum.tagdiv.com/facebook-share/ use yoast seo.
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
1. The limit can be set from here: https://www.screencast.com/t/1VbBoVEHSn
2. Please remove and re-connect your account as you can see here: https://forum.tagdiv.com/instagram-widget/
3; 4. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
I am using a Genesis child theme on one of my wordpress sites. In all the posts I have inserted one image at the beginning of the each post using wordpress “Add Media” option. I have also selected the same image using “Featured Image” option. The current them shows the image once only at the beginning of the posts.
Now I want to use Newspaper theme on this site. But the problem is when I use Newspaper theme the image is shown twice at the beginning of the posts. One way to resolve this is to delete the image added through the “Add Media” option. This will take a lot time as I have hundreds of posts on the site.
Can you please suggest any other way to resolve this issue.
Thanks & Regards…… Renu Bakshi
Hi,
1 – 2 . Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Unfortunately cloud templates are not working with WPBakery, this can be use only for standard templates. Also please note that we do not recommend to use WPBakery with tagDiv Cloud Library, there can be conflicts, please use it only with tagDiv Composer enable.
3. The category page should display all the post from that category.
Also for a closer look, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some screenshots and some more details.
Thank you!
Hi,
If that code is set a functions, then you need to set it in mobile functions too -> wp-content/plugins/td-composer/mobile/functions.php
The wp-content/plugins/td-composer/mobile/ can not be set in a child theme only the files specific in our documentation can be set in child theme.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please make a full backup to your website an database and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello,
For our AMP pages on your newspaper theme, we are trying to edit the_content using
add_filter( ‘the_content’, ‘prefix_insert_post_ads’ );
Normal pages work, but AMP doesn’t. Are you removing that filter, what can we do to edit content?
We want to be able to add certain tags after a number of paragraphs.
Also please tell us how to properly edit the wp-content/plugins/td-composer/mobile/ theme in the child.
Thank you
Hi
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide me some screenshots with this problem.
Thank you!
Hello !
Yes, Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi travelmallnews,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please provide me a link where I can inspect these issues.
Also what was the mode what you use for theme update?
Usually when you update the theme, this is disable and the widgets from the theme are moved in “Inactive widgets ” https://i.imgur.com/zVOahk2.png -> https://i.imgur.com/55wbC7q.png only if are WordPress widgets then these will be still enable.
Thank you!
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi holmmedia,
Make sure that the theme is activate:
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Using a Pro Demo or cloud templates, you can edit the website design using tagDiv Composer. Here is our video tutorila for uploading a logo on a cloud template ->https://www.youtube.com/watch?v=HXQQygkCCJo
For the problem with tagDiv Cloud Library make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi Web4Pros,
Let’s check these settings again:
– mage sure that you set the audio format and you set the featured audio link -> https://i.imgur.com/RMnpTcv.png
– after the post settings this should look like this on homepage -> https://i.imgur.com/eW4Eqir.jpg (if you are using some cache plugin, please clear all cache).
– inside the post the audio player should look like this -> https://i.imgur.com/f4zl2lS.png
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website for a closer inspection and some screenshots with the settings you’ve made.
Than you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
Let me know the results!
Thank you!
Hi,
Make sure that the og is enable as in our documentation form here -> https://forum.tagdiv.com/facebook-share/ and you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi makecommunication_,
Please note that we can provide support only in our support hours and these are from Monday – Friday:8:00 AM – 17:00 PM (GMT+2).
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
In most cases this problem is from plugins. Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!!
