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Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please check the settings from Jetpack.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello Calin!
Thank for your support.
1) I disabled the child theme, leaving only /Newspaper – continues with error
2) I disabled all plugins – except td-composer and td-cloud-library – continue with error
3) I deleted 100% of the theme, installing again the last version downloaded by themeforest – continues with error.
4) Clear all cache – continues with error.
Resuming, I reinstalled 100% of the theme, just with the plugins that come in .zip, and it still does not read the cloud library properly.
What can it be?
I’ve just done the change recommended to the functions.php in the child theme (from 1001 to 11) and now the 9.7.3. version of the Newspaper Theme works. I’ve spent literally hours hunting around trying to figure this out.
I’ve been disabling plugins, adding vars to my php.ini etc etc.
I can’t change my client for this as it’s a theme I recommended. Guys please put this child theme functions.php required fix in bold, caps, top of your forum etc. CHILD THEMES are how we try to avoid main theme updates screwing everything up.
What are the older child themes that will have problems? I have refrained from updating because of this issue, unless there is a fix.
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Unfortunately in Newspaper v9.7.3 there is a problem between visual composer and tagDiv Composer, I recommend you to use a previous version -> https://forum.tagdiv.com/topic/important-new-update-newspaper-9-7/
Thank you!
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Regarding the issue, note that the old API plugin will not work anymore. You can use the new creative plugin for this purpose – https://forum.tagdiv.com/developer-info/
After the 9.7 update many of the theme files were moved in the tagDiv composer, due to the new Envato requirements
– https://tagdiv.com/updating-the-core-of-tagdiv-themes/
As a consequence the child theme is quite limited now, only a few theme files can still be used in it.
Also please make sure that you do not overwrite the theme when you make the update, please delete the current theme and only after that install the new version of theme.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you for your understanding!
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Thank you!
The changes from the child theme are still there but you will need to re-edit all your changes into the composer plugin
Hello. we have the same issue. Fortunately we first tried the update in our staging site and so we refrained from updating the live one.
So, I have a question: Are we supposed to edit the Composer plugin files directly? But, if we do, the changes will be lost in the next Composer update. Other plugins (eg. WooCommerce, TheEventsCalendar) allow us to put any customized files in a special folder inside the child theme in order to overwrite their defaults. Can we do the same for NewPaper?
Thanks
Hi cahpolli,
Switch to the main theme from Child Theme, if you are using some untested plugins, disable all of them, clear all the caches, purge CDN files and check the results.
Hope this helps and let us know!
Thanks.
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file – http://prntscr.com/nwzyeb The child theme included in the 9.7.3 package contains this modification.
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When you’ll be updating to the Newspaper 9.7.3 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.
Thank you for understanding!
Hi,
Do you maybe use a child theme? If you do, try making a small modification in it, in the functions file – http://prntscr.com/nwzyeb
The child theme included in the 9.7.3 package contains this modification.
I should note that there are however some issues that are caused by having a child theme active at the moment. Like for example post templates not applying properly when set to posts. As soon as they are fixed, a new theme update will be released. Sorry for the inconvenience.
You could maybe restore the backup if you have made one, for the time being.
Thanks
Hi,
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are as in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
In child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Also having both composers activate ( tagDiv Composer and WPBakery ) there appear some issues ( the usually issue is the single image, but there are others too ).
We’ll try to fix this as soon as possible.
Thank you for your understanding and sorry for the inconvenience!
Hi,
Please make sure that you have the last version of Newspaper theme v9.7.2 and all theme requirements are set as in our documentation.
Please delete the theme with all the plugins and reinstall the theme via FTP way according to our documentation from here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ also if you are using child theme, please deactivate it, clear all cache and try again.
Thank you!
Hi,
The child theme included in the 9.7.3 package contains a modification in the functions file
– http://prntscr.com/nwy3hc
If you use an older child theme, it may not work anymore or cause problems.
However even with the modification there still are some issues caused by the child theme. These are investigated and when they are fixed a new theme update will follow. We are sorry for this inconvenience.
Thanks
Hi,
Please deactivate the WPBakery and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.
Thank you!
Hi,
Most of the theme files were moved into the tagdiv composer plugin as per the requirements of envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css as there are very few files left in the main theme as envato requires all functionality to be added through plugins.
Thank you for your understanding and sorry for the inconvenience!
Hi,
Unfortunately, we do not have made any such tests with the child theme into a plugin, sorry! Also, we cannot help you in this case, sorry! This task involves doing such additional customizations and if you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
Thank you!
Hi,
The Newsmag theme update brings a change for the customers that use WP Bakery Page Builder with our Theme: – When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newsmag theme functionality you’ve previously used. Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website. You can use the WP Bakery page builder as you did before the update.
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa. Please make a backup for your website before updating.
Most of the theme files were moved into the tag div composer plugin as per the requirements of Envato: https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements.
We wrote an article on the subject here: https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Moving forward with such requirements, a child theme will only work with functions.php, and style.css, as there are very few files left in the main theme as Envato, requires all functionality to be added through plugins.
Sorry for the inconvenience and thank you for understanding.
Thank you for understanding!
Hi,
Please deactivate the js_composer and child theme ( if you are using child theme ), clear all cache and try again.
Also please notice that the default post template can not be edit using tagDiv Compose, only the templates from tagDiv Cloud library can be edit/build using the tagDiv Composer.
Thank you!
