Hi,
Please make sure that you set the background image like in our documentation -> https://forum.tagdiv.com/background-introduction/
Also please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still some problem please provide some more details and some screenshots.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also this can be cause from lazy-load, please check our documentation for Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
If there is still a problem, please provide me a link were I can inspect this problem.
Thank you!
Hi,
Please make sure that the tagDiv Composer is activate.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
I had this problem after updating from v9.1 to v9.6.1, but we also experienced it after editing a page in 9.1 before updating — we’d edited the About page probably ~100 times, and after a routine edit, the page became broken and would no longer load in TD Composer. TagDiv really needs to include better error messaging for this sort of thing. Why are you showing an error message if no one, including your developers, can say for certain what it means or where the problem is?
The problem we had after updating came from our custom child theme code — We updated our child header.php based on the newest header.php in Newspaper but still had the super helpful “Error at zones: 5 (models) : 1 (dom)” message when opening a brand new Page in TD Composer. Turns out the existence of <div class="tdc-content-wrap"> in our custom footer template was enough to break Composer. Oops. Changing that to <div class="td-container td-footer-bottom-full"> fixed the problem and we could edit Pages again.
The About page problem was even more fun to track down. Long story short, my manager had edited a raw HTML section and not closed off a <div> with a matching </div> and saved the page. TD Composer then started throwing the “Error at zones” error and the page was no longer editable. The fix? Take the offending raw HTML string from the text editor, base64_decode() it, rawurldecode() it, fix the markup, rawurlencode() it, base64_encode() it, paste it back in the text editor, and save. Now the page is editable again. Seems like maybe not the greatest system.
Hi,
Please make sure that you have the last version of Newspaper theme and WordPress.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem persist please remove all code from them panel you can try to reinstall the newspaper theme.
Try to clean database of malicious
How to Remove McAfee SiteAdvisor Blacklist from Your Website -> https://blog.sucuri.net/2012/06/how-to-remove-mcafee-siteadvisor-blacklisting.html
How to Scan WordPress Database for Malware ->https://www.fixrunner.com/how-to-scan-wordpress-for-malware/
How to Clean a WordPress Hack -> https://sucuri.net/guides/how-to-clean-hacked-wordpress
Notice keeps popping up from McAfee “Whoa, do you really want to go there?”-> https://community.mcafee.com/t5/WebAdvisor/Notice-keeps-popping-up-from-McAfee-quot-Whoa-do-you-really-want/td-p/354431
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
You can get the most of the fonts in the Theme panel>Theme fonts -> https://www.screencast.com/t/GAFCPgKVwc
But you say that you want to “Change default font for all types in child theme”, and in order to do that you need to set the code css for those elements that you want to change in child theme.
The style of theme can be found in wp-content/themes/Newspaper/style.css -> https://www.screencast.com/t/I6mOye5L
But the easyest way will be to use the Theme panel for general fonts and tagDiv Composer for individual fonts.
Block settings guide -> https://forum.tagdiv.com/block-settings-guide/
Thank you for your understanding!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please check our documentation for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
You can check the layout and the stretch of row -> https://www.screencast.com/t/PDOcaeZB0MX after that you can set the width on column -> https://www.screencast.com/t/7bwagxt3L -> https://www.screencast.com/t/uU79THdauG
Thank you!
I have the same question as manish14 as far as tablets (and phones held horizontally). I’m using the same child theme but am using the Style 2 – Multipurpose header.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Also you can make make an update to the theme, but first please make a full backup to your website.
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you!
Hi,
You can set the custom css in the style.css from the child theme that comes with theme package -> https://www.screencast.com/t/tuCcJvyOBy
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
This it appears to be a safari problem ->
Safari freezes when swiping back with trackpad or mouse -> https://discussions.apple.com/thread/7258625
Changing scrollRestoration freezes iOS Safari after swiping to go back (affects all React-based pages) -> https://github.com/taion/scroll-behavior/issues/128
Please check this fix -> iOS: Safari freezes, fix ->
https://appletoolbox.com/2013/06/ios-safari-freezes-fix/
Safari Crashing on iPhone / iPad? Here is How to Fix Safari Crashes & Freezes -> http://osxdaily.com/safari-crash-fix-iphone/
Thank you!
Hi – how do I change the default font for all the font settings for:
<p>
<h1>
without having to change each drop down list for each setting?
Can it be done in one area, eg-CSS file?
I am using a child theme.
Thanks
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please check our documentation for increase page loading speed -> https://tagdiv.com/how-to-increase-page-loading-speed/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if the WP-debug is set to false in the WP-config file, then check if the warnings are removed.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If the problem is still there you can try to reinstall the theme or make an update ( first please make a full backup ).
Thank you!
Hi,
I do not quite understand, you are saying that the settings from here -> https://www.screencast.com/t/VOCqcuMaF are not working for you ?
Please make sure that you make the changes in the right place.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please provide me a link were I can inspect this problem.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that you are an admin and you do not have any plugin conflicts, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
IF there is a problem, please provide some more details and some screenshots.
Thank you!
Hi,
Yes you can, the latest version of the theme is now 9.6.1. There is a changelog for each update here (bottom of the page)
– https://themeforest.net/item/newspaper/5489609
As always it is recommended to make a backup before updating
– https://tagdiv.com/update-newspaper-theme/
After you update the theme, update the theme plugins as well. Also, if you use a child theme and have copied files from the main theme in it in order to modify/add code in them, note that in updates we also modify theme files. If there are problems, copy the necessary files again in the child theme and redo the modifications (remove the old files).
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
