Hi,
I have downloaded the full Zip file with documentation from Theme forest, but while installing the fresh theme, I could not find the child theme on my WordPress dashboard? Can you help me locate the child theme?
Hello,
Normally it shouldn’t be a problem but in most cases, this issue can be from a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi,\Before the theme update, please make a full backup to your website and database, then disable all non theme plugins, child theme if you use and make the theme update as in our guide from here https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ use the method B, also please do not overwrite the old files, delete theme, after that install the new version.
Thank you!
Hi celhil, if you are sing the latest theme version, Newspaper v4.9.6 then the mobile theme can be disable on pages and posts -> https://i.imgur.com/SNSa4oo.png this option is available in Gutenberg editor, you can check more in our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/
The Newspaper theme has another option for mobile , this is the mobile page/template, but for the moment this is not optimize for amp.
To migrate from a theme to another is quite tricky, for example if you use a demo and you made some changes on that demo content, this will be lost (when a demo is uninstalled/change the content of that demo is removed pages/posts/categories), you must duplicate that content to make sure that after you migrate everything is ok. Also if you have settings made in theme files, those will be lost, if you use a child theme, this need to be changed. As a conclusion, it can be done, but you must be very carefully.
The Cloudflare APO was not tested with the theme, but we have t on our list, unfortunately, I do not know to say a date when this will be tested.
Thank you!
Hi,
This problem can be from the firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually, it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Hope this will help you!
Thank you!
Hello,
I just did a test and it works perfectly => https://www.screencast.com/t/8CwOMiHzyoW
The problem may be due to a plugin conflict, so please please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
After it, if the problem persists please send us a link to your post and some screenshots.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello Calin, sorry you can address me as Richard, PFC is simply the acronym for the charity that owns the license.
Environment: Multipress WordPress with 12 sites, each site is a separate language version of the main site.
Here’s the issue explained in much greater detail:
I’ve manually injected pages and even manually translated block names ect… No issues, all restore as I want.
Same with widgets, including translations for them. No issues. All restore as I want.
It is ONLY the main theme settings that have an issue!
Injecting td_011 and/or td_011_settings does NOTHING! Like the OP found and first reported. Even injecting every newspaper-related field from wp_options back into the database does nothing for the colours, logo’s etc… It’s as if I never set these options. (except it’s clearly in the database, and snapshot dates show in theme panel, but not useable/clickable) the front page is just black and white.
SQL query “WHERE option_name LIKE ‘%td_%'” will give you all the table entries. See Appendix.
I am doing them all, including transients, caches, you name it ANYTHING tagdev related is recovered back into the database on the same domain, same version. I did them all as I wasn’t getting anywhere with just td_011 and td_011_settings. Recovering an exact 1:1 of all your database stored data should work.
So I make all the changes in my little dev-clone and I manually export all the table options I need (see appendix), re-importing these back into a new clone does nothing (see method), only when I use the theme panel importer tool does it work and logo’s colours ect… all show properly? (I had an older copy of the export hash)
It seems you know why, as you’ve stated it MUST be done through the exporter/importer when the OP said he couldn’t recover td_011_settings.
A 1:1 copy of all the database data related to Newspaper should theoretically just work, mitigating the need to use the importer tool.
Here are some questions:
1) what’s the difference between td_011 and td_011_settings, I think td_011 is a store of what’s active or not active in the themes state, plugins, demo’s et al. There seems to be some duplication of data within both fields.
2) Why will recovered td_011 and td_011_settings exactly as is via the database directly not work unless base64 encoded and put through your importer?
3) Since Tagdev is actively supporting further third-party development via an API, could an import/export endpoint please, be made in the future? We need a programmatical method.
4) I wanted to streamline the development and efficiency of not storing multiple copies of the same logos/assets in each subsite independently. So I made an images folder in the child theme and put the exact url to get this media in the theme settings. WARNING: It doesn’t work, clearly you must be using wp_posts ID somewhere. This needs to be made known as its more common practice to do as I was attempting.
5) td_011_settings is an autoload field, yet has all copies of the settings (backups/snaphosts), within this same field as just another index of an array in the serial blob. This is horribly inefficient for a user’s system. Why not just create a backups field like td_011_snapshots and pop an array in there without autoload set. (this has been mentioned before)
To others reading this: Autoload means it will load on every page load each time a database call is made to construct any page. If you have 10 backups, it’s now loading 10x the amount of data on every page load with 90% being completely unnecessary and redundant. It doesn’t matter if it’s 30KB, 300KB, or 1.3MB. This really should be addressed in my opinion.
I love your theme, it’s the best-selling theme of its kind for a reason. What am I possibly missing that stops a recovery of theme settings via the database directly actually working without the importer tool? I am I possibly missing a fieldname from the appendix?
Thank you for your time and response. It will be appreciated by more than just me that I am sure of.
Method:
1) Creating a local clone of live site, sed replacing old_domain with new_domain on sql dump prior to import. (new working clone)
2) Manually copying over theme files and child theme files, plugin files.
3) Activate and enable network-wide the theme plugins using wp-cli
4) Activate and enable network-wide the child theme using wp-cli
5) Ensure that needed media is imported into the system via wp-cli and that media names and uri’s match within database table entries (see appendix)
6) Inject all database table entries for tagdev stuff from the prior development cycle.
7) use wp-cli to restore widgets information
Pages on all subsites work beautifully, Widgets show correctly, just the colours, logo’s are missing! If I manually reimport using your importer on every subsite everything works like magic. It’s not missing media as they’re already imported and waiting.
Appendix:
_transient_td_update_theme_Newspaper
_transient_timeout_td_update_theme_Newspaper
td_011
td_011_remote_cache
td_011_settings
td_covid19_data
td_playlist_video_channel_id
td_playlist_video_video_ids
td_playlist_video_video_ids
td_playlist_videos_pool
widget_td_block_1_widget
.
.
.
widget_td_block_25_widget
widget_td_block_ad_box_widget
widget_td_block_author_widget
widget_td_block_authors_widget
widget_td_block_exchange_widget
widget_td_block_image_box_widget
widget_td_block_instagram_widget
widget_td_block_pinterest_widget
Hello!
Please provide more information about what you want to edit, and also your website link in order to inspect your issue.
Also, start looking for a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
1.If you want to delete an empty column you need to know that empty columns are part of the row, and you can’t delete the column only the row that holds the column, this can be done with: using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and press the delete button from your keyboard.
2.The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello Anamaria,
I only have tag div plugins installed.
I used the template and have not managed to change text/structure/code on the page yet.
No child theme is being used and no cache plugin.
I loaded another page with a template and the same error occurs when I try to edit.
Hello,
In most cases when you get a similar message “ Error at zones: 6(models): 7(dom). T.. The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” then indeed it is a problem, most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5 -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, this page was created with tagDiv composer or did you use another page builder?
Sometimes this problem can also be due to a conflict the plugins, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know about your results!
Thank you!
Hello,
This problem can be when is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello,
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hi,
Normally, without problems, the wp editor is saving the content automatically.
I understand the content isn’t saved, usually, this problem can be when is a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again, also, make sure that all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K
Hope this helps you!
Thank you!
Just wanted to let you know that this likely had something to do with a cached item.
After moving from child theme to parent theme and back again, and then clearing cache, the page loaded normally.
This can be closed.
Thanks for looking into this Vlad. I have spoken with client about image upload optimization (resizing and saving for web via PS) moving forward and have implemented the tweaks and suggestions including the addition of add_filter( 'jpeg_quality', create_function('', 'return 50;' ) ); to the child theme php. Hope this helps some but the theme is in fact HEAVY and code needs better optimization. I am a developer myself so to say the theme is not an issue is not correct considering how it compares with many other popular wordpress themes when it comes to speed. I’ll be doing some benchmarks on this theme vs. a few others and will be happy to share those results here. Theme needs work and optimization efforts from your dev team. Thanks for your time!
Hello,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Unfortunately, for the moment you can not achieve this with child theme and we hope to find a solution for this in the future updates.
Thank you for your understanding!
Hello,
Most of the time the problem is from a shortcode that is not compatible with our theme, therefore after you set it with tagDiv Composer and save the page/cloud template, the next time when you try to edit it, you’ll get that error.
For this error, you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.
Thank you!
Hello !
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
