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Bettina
tagDiv Staff

Hello!

You need to edit and customize the pages and your header with the tagdiv Composer: https://forum.tagdiv.com/main-menu/
A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Bettina
tagDiv Staff

Hello!

You didn’t add the menu shortcode, and the needed plugins were not installed or active. Check now.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can import a cloud template -> https://i.imgur.com/Kq3gBwv.png and you can use all elements that you have here https://i.imgur.com/6jn5QaV.png -> https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Bettina
tagDiv Staff

Hello!

1. You can use the modal popup with a page(you can add an ad box in that page to add your ad) to open automatically: https://forum.tagdiv.com/modal-popup/
2. You can use Ad rotate plugin; for example, make the carousel there (group of images) and then add the shortcode into the ad box: https://forum.tagdiv.com/ads-adsense-overview/
3. Also, you can use the modal popup, as I explained in point 1. You should duplicate the post template to have a special template with the modal popup open automatically and assign it manually on each special post. Check this useful guide: https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/

Thank you!

andrea.turco
Participant
#0

Hello,
after the last update of Newspaper theme, I’m experiencing a weird behavoiur with Center Magazine Pro.
If I’m logged in, I can see a correct mobile layout. If I’m not logged in, the mobile layout is totally broken.

Every time I update the theme, all the tagdiv plugins are automatically uninstalled. I need to manually install them again, but now everything seems ok. I mean I don’t think is a problem related to plugins.

– tagDiv Composer is active
– tagDiv Cloud Library is active
– tagDiv Social Counter is active
– tagDiv Newsletter is active
– tagDiv Opt-In Builder is active

The url is https://cronachedibirra.it/
Here can you see the layouts for logged (correct, left) and not logged (broken, right) users https://cdn1.cronachedibirra.it/wp-content/uploads/20250220184159/Senza-titolo-1.png

Bettina
tagDiv Staff

Hello!

If you would like to have only some text that is different and has the same design, then you can use the category description shortcode and the same template with a different text. Check this screenshot: https://app.screencast.com/La3XdtTefdMjO

If you need more designs, you can duplicate the main template and create one template for one category, assign it only to one current category, and then modify it as you like.

Check this guide as well: https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Bettina
tagDiv Staff

Hello!

You need the Cloud Library plugin for your website. 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request. Check those guides: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://eu.siteground.com/kb/internal_server_error_500/
Let the host provider know about those issues as well, maybe he can guide you.
See this topic for more solutions: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/

Thank you!

Bettina
tagDiv Staff

Hello!

You can use the tagdiv Composer and stretch the row how much you want. We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A

More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
About pages here: https://forum.tagdiv.com/page-templates-2/ -> https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Aaqib
Participant
#0

when I put a pre-designed author template from the cloud library
This will show me the error message “Invalid reply from server endpoint.
How can I fix that issue?

Anamaria
tagDiv Staff

Hello,

AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp so we don’t longer recommend it.
You have the mobile theme version now, so you can disbale the plugins to check the responsive version.

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Anamaria
tagDiv Staff

Hello,

You have a header template from Cloud Library, then you need to edit with tagDiv Composer https://www.screencast.com/t/Y5j6ArY8Ug, select the logo and set there the image, make sure that is set to show and delete the logo text or SVG code-> https://imgur.com/ve11Fwt -> https://forum.tagdiv.com/add-logo-newspaper/ For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png

You can to add the favicon, in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/H4ucPC2wwz
Also, on the homepage there’s an option Customize icon => https://www.screencast.com/t/I2uVvP4b -> Site identity -> Site icon -> Change image -> publish => https://www.screencast.com/t/lY9WEOZEj also, here https://i.imgur.com/s3kT6q8.png

Thank you!

Aragosta
tagDiv Member

Hi,
I assure you that there is some problem not attributable to the cache or plug-in conflict, since I deleted the cache and also entered anonymous browsing and also deactivated all the plugins leaving only the necessary “tagDiv Composer” and “tagDiv Cloud Library”.

The example you shared you can see it from the backend, in fact it works for me from there too but if I see it from the front end it doesn’t work.

Watch
https://ibb.co/HfK4CFhG
https://ibb.co/4wbMLnZj

Mikal
Participant
#0

I am editing my site and when I try to open a page and edit it, Tagdiv Composer will not open the page. It opens the page with only the left panel showing to access the cloud library and the “Welcome To TagDiv Composer” message. The right side where the content is supposed to be only displays a blank page, and the loading icon just keeps loading. Nothing else. The page can be previewed with no apparent issues except the menu and header section won’t display.

I have 6 pages and none will open with Tagdiv Composer except one but it is not a page I need to work on. I’ve tried clearing the cache, disabling plugins, unistalling and reinstalling the TagDiv Composer and TagDiv cloud library. I’ve also tried reinstalling the theme. Nothing works.

The site is not live and has never been published. Any suggestions?

m
Participant
#0

I am running a site with a Newspaper: Urban Observer theme. I have tagDiv Composer, tagDiv Cloud Library, tagDiv Opt-In Builder and tagDiv Standard Pack plugins installed. My site is running very slow, loading time is above 3 seconds. Note that database returns queries in less than 0,2s.
I have tried to find what’s slowing the page down, including upgrading the server etc but nothing helped significantly. I have decided to change the theme to Twenty-Twentyfive and the site loads under 0,5s. Ovbiously,Newspaper theme is to blame for the slow response time. Since I’m running another site with Newspaper that runs faster, but using another theme (Gossip that is not cloud based), I have tried to see if the tagdiv cloud is slowing my site down. I have disabled tagDiv Cloud Library plugin and the site loaded in less than 1s. Of course, the site design was broken. But still, obviously, tagDiv Cloud Library plugin is responsible for greatly reducing site speed.

Here are my questions:
1. Am I using the Cloud theme somehow incorrectly?
2. Can I still use the theme but disable cloud features (and have a site that is not broken)?
3. If I change to another non-cloud theme, what’s the best way to do it in order not to lose all the settings?

Side note: two other themes that I’m using with different sites are also slow, but not so slow: Publication PRO and Video News PRO. Both are running with tagDiv Cloud Library enabled.

Anamaria
tagDiv Staff

Hi,

Unfortunately, no. Only the pages that you have imported from tagdiv Cloud Library will be displayed there.

Have a great day!

endyuzo
tagDiv Member

Thanks for the reply. So I have to use the TagDiv Cloud Library because I don’t use it.

paeg_asia
tagDiv Member

Hi I activated TagDiv Cloud Library and those broken codes are now ok.
I am sharing these video capture for your reference and wait for your comment
https://www.loom.com/share/259e9d5ab1d24775afd283f798e67a2c?sid=c7051ab3-e2ba-4a59-b978-ad4c471af425

Anamaria
tagDiv Staff

Hello,

This shortcode means you don’t have a plugin installed, like the TagDiv cloud library.
We are going to have a documentation soon, in general, a donation-type plan can be created here, which has a similar workflow to the ones with plans.

Thank you!

Anamaria
tagDiv Staff

Hello,

You not need to habve them there, in cloud templates section. Create a new page in Dashboard -> Pages, press the publish button, and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and start customizing it as you like to add text, using the element column text, image using the elements from tagdiv Composer. You can import from the Cloud Library sections, blocks, etc. already designed. Also, you can save the elements from your page with a right-click and use them on the other pages.

Thank you!

ABW76
tagDiv Member

Hello,

to be honest, that was the case with me at the beginning, too.
Now, a lot of things don’t work anymore, not even with other browsers.

Example: With Firefox, for example, many inputs disappear in the CSS tab in the Tagdiv Composer, with Chrome etc. you can see them, but I can’t edit anything under Firefox, Chrome, Vivaldi, Edge etc. under “Column Text” > “Edit Content”, the WP code window is always empty.

This was just one example, I have 2 websites here that urgently need to be adapted and for weeks everything has been standing still.

At the moment, I think, because the cases are piling up here, that it is directly related to your tagdiv composer plugin, who knows how the plugin is running, maybe the license is checked every time it is called and something goes wrong there, or whatever.

Please fix it quickly, my customers are already pressuring me why nothing is going on.

Status: 25/10/9 – 9 a.m.

tagDiv Cloud Library
Version 3.7 | built on 26/09/2024 10:39 a.m. | By tagDiv

tagDiv Composer
Version 5.2 | built on 26/09/2024 10:39 a.m. | By tagDiv

tagDiv Standard Pack
Version 2.7 | built on 04.02.2025 13:29

You are welcome to use my access data to verify and eliminate the problem, that’s what we all pay for, please, thank you.

unyil
Participant
#0

How to fix Invalid reply from server endpoint when load cloud library, i’ve disabled and re enable tag plugin, disabled other plugins, increase wp memory limit, add line .httaccess like this https://app.screencast.com/NMizSk8qvgToy

qiurufeng
Participant
#0

I cant find this prebuilt page on the Cloud Library.

Any idea?

Anamaria
tagDiv Staff

Hi,

I’m glad. I recommend using Flex blocks or big grid flex and cloud templates, because the tagdiv Standard pack plugin is deprecated.

Have a great day!

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