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theinvestedmind
Participant
#0

Hi, I need to use the category template on an actual page. However, when I go to load the cloud templates, it is now showing me the category templates, only blocks and homepage templates.
How can I use the category template from the cloud database on a standard page?

vivreausmic
Participant
#0

Hello,

I want to know, How to create and attribute a cloud library template for the blog index page (the page where all the posts are listed one after another) ?

Currently the default page is very different from the rest of the site presentation.

Thanks

Anamaria
tagDiv Staff

Hi,

This is a known issue while you are using the tagDiv Composer and this option can interfere with our builder and block some js scripts. We recommend you disable the Rocket Loader -> https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

dano1066
tagDiv Member

Hey Calin, you are correct and i have observed the comments working this way on demo sites. I have tried disabling plugins and I have not been able to find it. I have two websites, both using Newspaper and one works, the other doesn’t. I can’t identify the differences between them that is causing this. My last resort for now is to add the event handler back. If you can tell me what JS function I can call, I will be able to quickly add this back for now until I can find the actual cause. There are no JS errors in the console.

Edit

I have found the cause. I disabled Rocket Loader™ from Cloudflare and comment replies are working again. Is this a known conflict with the theme?

  • This reply was modified 4 years by dano1066.
Calin
tagDiv Staff

I see what can be the problem. It is possible that the cloud template that it is apply on the CPT to have a different structure for the Archive.
We check this problem via email too.
Thank you!

Bettina
tagDiv Staff

Hello Debra!

Use the cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
You can import any cloud templates from any demos you like from the Cloud Templates and assign it on your website, or you can build them from scratch by importing a blank template(in order to make it editable with the Composer).

When you edit the page with the TagDiv Composer, add the element called “Flex block” and there you can see the settings from that screenshot.

Thank you!

Calin
tagDiv Staff

Hi,
What you can do is to assign on parent product an individual cloud template where to have the subcategories set -> https://i.imgur.com/CpOv3kT.png (this need to be done manually on each parent product), in this way the parents products will display the elements you want and the subcategories will display the products,
I hope this will help you!

willkar
tagDiv Member

I can customize the template for taxonomy and the games (individual page), but not the archive page associated with the “games” post type.

1 – Archive page: https://imgur.com/78NFieH
2 – Individual “game” page: https://imgur.com/7beQr4D
2 – CPT cloud template: https://imgur.com/fm45MXh

I’ve also sent an email with temporary acess to my website, in case you would like to check what I’am talking about.

mgiannelis
tagDiv Member

Also this happening and cannot fix it.

If user comes to the page for the first time (with no cache in thier browners) they cant click on my menu drop down arrow items. They have to go into an article first and then come back to front page, Only then once the front page is in thier broswer cache will the menu items work.

I havw been asking about this issue for months. No one here helps

All these problems are happening also with cloudfalre PAUSED. So please. Stop saying issue is cloudflare. The fact it is paused, the fact I have tried many caching plugins and soltions all say ” THEME ISSUE” Also even happens when I run the site on totally different server.

Theme issue. Ongoing, Many months.

Please finally have some solutons for me

You watch, visit my site with browser cache. You cannot click the front page menu. But once site is cached by going to another page. Then front page menu will work.

And, this constant issues of theme sidebars not being responsive and not dropping down corrrectly!

NOT CLOUDFLARE – AS ITS PAUSED
NO CACHING PLUGIN – ALL DO THE SAME THING

This is THEME BUG or Template Issue

mgiannelis
tagDiv Member

Is this really your answer?

No troubleshooting?
No other questions?
No diganosis of the problem and this fault in the theme?

I know all about your recommended cloudflare settings. I don’t have rocket loader turn on.

Please actually take the time to understand and diagnose my issue.

mgiannelis
Participant
#0

Hello

My issues with my theme comtinue to my frustration.

Many of my posts are not being responsive and making whole site look bad.

Many artciles are not being responsive such as the sidebars not sliding down correctly, I have tried everything, from changing caching plugin settings, disabling thing like server side litespeed caches, pausing cloudflare, rebuilding the single post template, and these things keep happening all the time

Here is an example of an article that is working

https://www.techbusinessnews.com.au/blog/the-benefits-of-autism-in-the-technology-industry/

Here is an example of one that does not. The side bar does not come down correctly and the social icons at the top of the post dont show up leaving a gap.

https://www.techbusinessnews.com.au/what-is-web-application-firewall-waf-and-how-is-it-used-to-protect-your-website/

Then some days some will work, but the other ones that were working correctly before will stop working. The theme is being a nightmare to me and I hope someone from your team can solve all my problems once and for all.

Anamaria
tagDiv Staff

Hi,

This plugin is not required from version 10.4, because the new demos are using cloud templates, also, maybe some plugins blocked the process to install and activate the plugin.

Thank you!

Bill Fleak
tagDiv Member

We are using the Cloud Templates. Where is the correct function file we need to update?

PCZoners
tagDiv Member

Thanks that is a great help!

The one last issue I have is that no matter how many cloud templates I import/install, tagdiv only lists a single cloud template.

The site wide theme I’m using is called Metropolitan, however, I decided to use a different cloud template for a single post instead (Newspaper Pro) so tagdiv should show two different cloud templates in its list to choose from, but it doesn’t. It JUST says Metropolitan even though i’m not actually using Metropolitan.

Could this be a config error or install corruption of the newspaper theme?

Many thanks.

Calin
tagDiv Staff

Hi,
If you have the last theme version (N 11.5.1) then you should have the possibility to set a cloud template for CPT. Please check in this place https://i.imgur.com/B9MjCfb.png
Now the think is that for the moment only a blank template is available for CPT and you need to set in it the elements you want to be displayed. We hope that soon will be add some pre-made templates.
Thank you!

Calin
tagDiv Staff

Hi,
I believe that you can do something like that using this structure for products categories -> https://i.imgur.com/HxNIBsw.png then use a cloud template for category shop (you can get it from the cloud), in those make sure that you have the Woo Attribute Filters and Woo Loop -> https://i.imgur.com/YdMpnHf.jpg
I hope this will help you!

Calin
tagDiv Staff

Hi,
This is not something related to our theme, but I hope I can help you!
Please try the steps from those articles:
-> https://www.ecenica.com/support/answer/disable-php-error-logs/
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-php-error-logging-in-cpanel/
I hope this will help you!

Bill Fleak
Participant
#0

We are using the latest Newspaper theme with cloud templates and would like to exclude specific categories on our search results page. Is this possible?

https://dev.districtadministration.com/?s=

Please advise.

jaykey21
Participant
#0

Hi,

I need 4 of the tag plugins to upload to my site. I am using WP Ceber and it is requesting that I upload the plugins for integrity. The 3 plugins are tagDiv Composer, tagDiv Cloud Library, tagDiv Social Counter, and tagDiv Mobile Theme. How do I get these files to upload to check the integrity. I already uninstalled and reinstalled but it is still asking me to upload the files.

https://prnt.sc/6M7v5E7AdhXZ

Thanks,

James

PCZoners
Participant
#0

Hi there,

I’m having issues with my website: http://www.pczone.co.uk

I recently installed a new cloud theme (Metropolitan) and customised it to my linking. No issues there.

However, I have noticed that certain post features such as smart lists and review summaries no longer work with the new cloud post template. If I try to use one of the default templates instead they work, but I cannot edit them with tagdiv to fit my new theme – the green ‘edit with tagdiv Composer’ box does not appear anywhere, unless I switch back to the cloud template, then it comes back.

And when it comes to cloud templates, the theme is supposed to give me a list of different templates I’ve installed and therefore can quickly switch between, but it does not – it only lists one cloud template no matter what I do.

I have tried disabling all other non-newspaper plugins but this made no difference. Please advise!

Thanks,
Jim D.

didtav
Participant
#0

website: https://home.navia.id

hello,
I tried to install the prebuilt website on a fresh wordpress instalation but the homepage is not loading, other page, post, category is fine. only the homepage. I also tried to import the homepage template from cloud template, but that also doesn’t work

please help, thanks

Bill Fleak
Participant
#0

We are using Cloud Templates and are using the plugin Simple Local Avatars to load headshots of our authors. When we display our post with authors’ headshots in our post using the block Single Post Author Box, the headshot image is not displayed on our post. Our WP site, Theme, and plugins are all up to date. Please see the video https://www.screencast.com/t/v0WEk9iv. We are using the same theme older version 10.4 and all is working correctly. Here is another site same Theme older version 10.4 and the same plugin and it also using the block Single Post Author Box and is working fine. https://hrexecutive.com/inside-eys-22-million-strategy-to-get-workers-back-into-the-office/

Please advise.

bstaff
tagDiv Member

Hi Bettina, that seemed to do the trick. I followed a larger troubleshoot not I found on the forum. I deactivated all my plugins, I activated a non-newspaper theme, them i reactivated the Newspaper theme and reactivated all the plugins. Which re-installed the Opt-in builder.

ONE PROBLEM: everything is working fine now, but the URL that my website logo points to has changed to my staging server. I went into Cloud Templates and found the active header and checked and it is pointing to my proper URL, however the logo in the main theme is still pointing to a subfolder with my staging site.

Should be https://regulatorwatch.com
Currently is https://regulatorwatch.com/June24-BK

How do I change this back to it’s original?

Let me know thanks!

b…

Anamaria
tagDiv Staff

Hello,

Please check this topic https://forum.tagdiv.com/topic/footer-for-dual-language-website/, the steps are the same for each cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

Try to use the Molongui Author Box: https://forum.tagdiv.com/adding-multiple-authors-articles/
As I know, that plugin Co-Author is not working with the Cloud Templates.

Thank you!

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