Search Results for 'composer'

Hi,

If you want to add it in the sidebar you will have to ask the plugin author for a method of implementing it into a wordpress sidebar. There is no simple way of adding a do_shortcode on a specific sidebar. This plugin is not tested so i cannot provide any official implementation methods. Ask the plugin author for a sidebar implementation guide. We have no idea of the plugin functionality and we cannot provide ni implementation methods. The one described above using do_shortcode will not work in a sidebar. it will work on post templates and inside the page content, but not on a sidebar. Except for the case in which the sidebar is added through visual composer on a split row. Then you can ad the shortcode inside the sidebar of that page, but not on a sidebar created in the widgets section of WP.

Thank you!

Hello,

Please make sure you updated the theme properly via ftp: https://forum.tagdiv.com/how-to-update-the-theme-2/ and please try to disable all plugins except visual composer, clear cache and rest cdn files if you use it. If the problem is still there please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and investigate.

Thank you!

Ok,

Now we also see the issue as well as the js error that creates it http://screencast.com/t/ULf4gxKuao
This is a standard plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again. Also if you use a child theme, switch to the main theme in order to rule out any custom code that will affect the theme js.
Let us know how it goes.

Thank you!

Hello hkhasib,

First of all, please try to disable all your untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. As a quick solution, you should use the code below and place it in Theme panel->Custom CSS area.

@media (max-width: 767px){
.td-container {
padding-left: 0!important;
padding-right: 0!important;
}

The result you should see here -> http://screencast.com/t/M1xvtqGqUe2N

Thaks for your understanding!

Hello,

This usually happens when the theme js breaks. This happens very often on plugin conflicts. Please disable all plugins except visual composer, clear cache and rest cdn files. If you use a child theme, switch to the main theme so we can rule out any customization as well.

Thank you!

Hello newsguru,

First of all, please ensure that you are using the latest version of theme and also, the latest version of required plugins which come bundled with the theme packet. If you are using some untested plugins, try to disable all of them, leave just Visual Composer to actvie, clear all your caches and install only tested plugins to bring best results with theme.
If you want an accurate response, you should provide your website so we can further investigate it, right? Provide more details about your error.

Thanks for the message!

Hello,
Please disable all plugins except visual composer, clear cache and rest cdn files if you use it. Then test again. If the problem is still there, please delete your theme and install it again by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Choose the ftp method and also delete the theme manually via ftp as there is a bug in the current version of WP that might prevent you from deleting any theme from the wp dashboard.
Thank you!

Hi,
s the instructions go from the plugin provider, you have to provide us with the information where you want to ad to be. You mentioned your homepage, but that is not enough. Where on your homepage?
If you want to add it inside the homepage post content, you will have to add the shortcode through visual composer, not through the theme files.
Please provide more details to where you want the ad.
Thank you!

Hello,

Unfortunately big grids in our theme do not have title possibilities. If you still want a title you can add a text with title element above the big grid and then assign a custom class to the row in visual composer as we will need to reduce a bit of spacing for the text with title element.http://screencast.com/t/NHzjMTjWW
After you add the title and the custom row, use this css to remove the spacing below the title:

.custom_title .td_block_text_with_title{
padding-bottom:0!important;
}

http://screencast.com/t/2hHkuYUV2b

As for the text, the text with title allows you to have the text above the big grid.

Thank you!

Hello _ronald_,

First of all, please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer. Provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hello,

You should check your custom CSS area and you should erase from there the code which gives the width:75% value for your logo on mobile. Also, you can use the following code to cancel this effect.

The code is ->

@media (max-width: 768px){
.td-main-menu-logo img {
width: initial!important;
}

Also, please notice that this type of effect can appear from your untested plugins if you are using something like that. Try to disable all of them, clear all your caches, leave just Visual Composer to active and install only the plugins that come bundled with theme and rule out any conflicting plugins.

Thanks for your understanding!

Hello _ronald_,

Unfortunately, I have inspected your website and I did not saw any problems with your “FAQ” element from Visual Composer. Please provide more details about your issue and also, you can provide some useful screenshots in this regard. Also, if you are using some untested plugins which may interact with the theme core and cause a lot of unknowns issues, please try to disable all of them, leave just Visual Composer to active and install only the plugins that come bundled with the theme packet.

Thanks for your understanding!

Hello madox56,

Please try to make a new clean install from scratch with the latest version of the theme and required plugins via FTP because this is the surest method in this regard. Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Also, if your problem is still there after this steps, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for the message!

Hello,

The theme will not remove any content from your site unless you edited the dummy data and then switched demos.
it will also remove the content of the sidebar if you use any special characters in the sidebar names. Wehen you create sidebars please only use standard symbols no special characters or language specific symbols.
If the issues are still there, please disable all plugins except visual composer, clear cache and rest cdn files. Then check again.

Let us know if you still have trouble with this.
Thank you!

Hello,
you can assign an extra class to the row in the row settings in visual composer and then use the class to hide the row on mobile using media queries.
Here is an example
If we add the class of “mycustmclass” we would use the css like so:
@media(max-width:767px){
.mycustomclass{
display:none!important;
}}
I hope this helps.

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also remove any custom code you may have in place (make a back-up before)
If you use a child theme, please switch to the main theme. Try to bring the theme as close to the original code as possible. And then test again. Please also restore any changes made by third party optimization tools.
If you still have trouble with this please contact us via email at contact@tagdiv.com and provide wo-admin so we can login and investigate. Please also include a link to this topic so we can identify you.

Thank you!