Why I can’t activate licence of Visual Composer &Revolution Slider Plugin
Thank You
Hi, we have the last version of Visual Composer and the Social Counter. We set the plugin how you explained in the guide but it show us 0 fans.
How can we solve this issue?
Best regards
Hello,
We only recommend these row sections to be used in our theme. That is why we highlighted them with blue: https://forum.tagdiv.com/how-to-use-visual-composer/
The smart sidebar will only work in a 2/3 + 1/3 layout as this guide suggests: https://forum.tagdiv.com/smart-sidebar-2/
Thank you!
Hello Bestigorek,
Please ensure that you are using the latest version of the theme (Newspaper 7.3) and the latest version of the required plugins (Visual Composer 4.11 and Social Counter 4.1), clear all your caches and check the results.
Thanks for your message and I hope this helps!
HI
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also during the update process try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know if you need further assistance on this.
Thanks!
Hi
You can ignore the activation messages as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.
Thanks!
Hello frenzygh,
Here is talking about Big Grid 3 feature. So, I have checked your website and I saw that you are using the Blog mode for your website, right? Also, please notice that the Big Grid features are not available for this mode but only if you will use the do_shortcode method for adding the proper code to index.php core file. Also, if you want to switch your page to the Static page you can add this feature using the Visual Composer. For more information about our Grids, please consult the documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps!
Thanks for your message!
Hello libtetto,
I have checked your website source and I have noticed that you are using some untested plugins which might interact with the theme and cause a lot pf unknown issues. So, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Also, if you will encounter any problem in this regard and if you need more assistance, please send us an email at contact@tagdiv.comn with your log-in information (wp-admin) so we can easily identify you.
Thanks for your understanding!
Hello nano2408,
You do not understand what I have explained you above. So, please notice that this feature is built using a Tab and this Tab can have more section, as an example: Fashion/Sport/Music/etc and for each section you will have to add another or same block which has to be filtered by your desired category, as you can see here -> http://screencast.com/t/LHD3Bqwb
For your second question, please notice that all of these symbols are from Visual Composer and that’s why these will appear without this plugin.
To understand better our theme, I request to read the theme’s documentation which could be found here -> https://forum.tagdiv.com/newspaper-theme-documentation/
Thanks for your understanding!
Hi
‘ve checked your site and noticed that you’re using Newspaper theme along with Mobile theme plugin. Note that mobile theme won’t display the content added with Visual Composer, basically will display on the content from mobile editor: http://screencast.com/t/8JZPeH8RkG3 For more details about mobile theme please check this link: https://forum.tagdiv.com/the-mobile-theme/
If you want the same content on mobile as on desktop you can deactivate mobile theme as the main theme have its own responsive version.
Thanks!
when i was click on visual composer active button they said No licenses found so how can i am active visual composer
Hello LPH,
Please keep in mind that our theme has been made to respect the Google’s standard regarding on page structure and we didn’t do any tests with -> https://validator.w3.org/ I’ve added this on our list and we will run some test to check if there is an incompatibility in HTML structure of the page. Meanwhile, you can try to change or remove the role for search form by editing header-menu.php http://screencast.com/t/DzGjD3gLXF3
The pingback_url parameter displays the pingback XML-RPC file URL: http://screencast.com/t/l39D6FZuw9Q but in your case the URL it’s empty. This issue could be caused by a plugin so you could try by deactivating all, leave just Visual Composer active, clear the cache ant test again.
So, we will have done a lot of investigations and tests in this regard with Google Structured Data and the structure of the page it is in parameters as you can see here -> http://screencast.com/t/xYMJ24HETY
Thanks for your understanding!
Hello kwalsh22,
Please ensure that you are using the latest version of the theme and also, all the required plugins have updated to the latest version of them (Visual Composer 4.12 and Social Counter 4.1). If you are suing the CDN system, please try to purge all the files, clear all your cache and server cache (you will have to request this task to your hosting provider if you do not have any access to clear it) and then test it again and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello DeannaIsaacs,
I have checked your website and I saw that you are using the 6.2 version of the theme. Please notice that our product has evolved to the 7.3 version and I suggest you keeping up with this version if you want to achieve best results. Also, all the required plugins should have had the latest version of them (Visual Composer 4.12 and Social Counter 4.1). Also, please notice that the update must be through FTP because this is the surest method in this regard. After all of this advice, try to clear all your caches and test the theme again and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello jacob,
I have checked your website and I saw that your featured images are working as properly, as you can see here -> http://screencast.com/t/uTo3CjZjUoS Also, if your problem will reappear, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out the conflicting plugins.
Thanks for your understanding!
Hello,
1) Please do one more test with adsense. Please install the adrotate plugin and use your adsense code with the plugin. You can add the plugin shortcode in the theme ad spots. This way you will bypass the theme ad system. See f the plugin shows the ad. This way you will know if the theme is the problem or the ad is the problem.
2) Our theme will create the thumbs you want it to. You can select what thumbs you want to be created from here: http://screencast.com/t/0q4GnuUpwLbw
3) Yes, sorry, there is block 15 that shows 3 thumbs, yes. You can find it in visual composer under all elements:
http://screencast.com/t/wUYmYNt3o
4) You can use this code in the theme panel->custom css box:
#menu-td-demo-header-menu-1 li a:hover, .sf-menu > .current-menu-item > a{
color:white!important
}
Thank you!
Hi!
Thank you for your reply.
I tried deactivating all the plugins except visual composer, cleared cache but couldnt reset cdn files.
There is no child theme activated.
I still can’t save the translations, its just loading.
All the other options save perfectly..
I have tried to delete the other themes aswell.
Hello seifdine,
I have checked your website and I saw that you do not have the right version of Visual Composer, as you can see here -> http://screencast.com/t/q1p7JfsO Please ensure that you are using the latest version of required plugins in order to achieve best results in theme (Visual Composer 4.12 and Social Counter 4.1).
Thanks for your understanding!
Hello,
It is actually an element you can add on pages through visual composer. It is called the “homepage post” element:
http://screencast.com/t/Wxa1SiyFZ1uR
Thank you!
Hi
I’ve checked your site and noticed that you’re using an older version of Newsmag theme. Try to update the theme at V 3,1 which is available on themeforest, update Visual Composer at V 4.1, this version is included in theme’s patch, deactivate all plugins except Visual Composer, clear all caches purge cdn files then test the site again.
Let me know how it goes.
Thanks!
Hello,
If you want categories to show up in the ajax filter, you need to add them to the ajax filter tab, not the simple filter tab. Please read this guide: https://forum.tagdiv.com/block-settings-guide/
All of the categories have to show up in the thee panel. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Thank you!
Hello,
1) The mobile theme has it;s own ad spots: http://screencast.com/t/c5eOjNN5u
2) You also need to update the plugins after updating the theme. Please update your visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the same method to update the social counter as it is required for newspaper 7.
Thank you!
Hi
I’ve checked your site and noticed that you’re using an older version of Newsmag theme. Try to update the theme at V 3,1 which is available on themeforest, update Visual Composer at V 4.1, this version is included in theme’s patch, deactivate the child theme, deactivate all plugins except Visual Composer, clear all caches purge cdn files then test the site again.
Let me know how it goes.
Thanks!
Hello,
Please check other settings in the theme panel and see if they save or it;s just the translations. In any case please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This is most likely a plugin conflict. Also if you use wordfence, please set the firewall on learning mode. If you use a child theme, try to activate the main theme to rule out any custom code affecting the theme panel.
Thank you!
Hello LPH,
Please ensure that you are using the latest version of the theme (Newspaper 7.3) and also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. For more information about mobile theme, please consult the docuemntation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
Thanks for the message!