Hello,
Pages in the mobile theme do not use visual composer so all pages that do not have a mobile version created for them in the second editor (mobile editor) will not display anything. Please read this topic to learn more about how the mobile theme works: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello,
It seems the block margins and padding are causing this. Please check your homepage blocks again under design options and remove any margins or padding applied to them. Also please try to disable all plugins except visual composer, clear cache and reset cdn files to rule out a plugin conflict.
Let us know how it goes.
Thank you!
Hello chrisdesign,
Unfortunately, our theme does not have 2 sidebars, sorry! You can use the 3 columns using the Visual Composer for posts pages, like as on homepage but not for category pages. Please notice that the VC on posts is not tested.
Thaks for your understanding!
Hello,
Unfortunately our theme cannot control the excerpts from visual composer. Those are added through the plugin but they offer no setting for the excerpt length. We hope they will add such option in future version of the plugin.
Thank you!
Hello Tatiana,
Please notice that this type of plugin is tested with our theme and seems to work as properly with it. I suspect this issue comes from your untested plugins which you are using in the theme and which might interfere with the theme and cause a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer and SEO Yoast to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thanks for your understanding!
Hi,
Please disable all your plugins except visual composer, clear cache and reset cdn files. This is most likely a plugin conflict. Let us know how it goes.
Thank you!
Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. This could be a plugin conflict. If the problem is still there, please provide a link to your site so we can inspect it.
Thank you!
Hi,
The code you are seeing on your site is not a php code but rather visual composer shortcodes. The code was visible because visual composer was not installed.
Thank you!
Hello muggi15,
The homepage when you are using the mobile theme will display you a Big Brid with 3 posts which come from your Featured Category sorted by latest and not RANDOM and then you will see the latest articles which display all the latest posts. Also, please notice that the mobile theme will do not render any Visual Composer shortcode than just only these two ->Big Grid Mob 1 and Mob 2 for latest articles modules. For your Page X and Page Y, you will do not get any content because you do not add it in Mobile Editor like this -> http://screencast.com/t/JRHwMcXY
On our video here -> http://screencast.com/t/BwWcHpUNk we wanted to highlight the sticky menu functionality. As you can see, there appear some blocks but it’s only for default mobile mode and not for the mobile theme because, at the moment, mobile theme does not render the blocks. On the future, we will make some improvements in this regard and we will add more option for our mobile theme because now it has very basic structure.
Unfortunately, we cannot say for sure where it is will be because this will depends only by our developers.
So, if you are not happy with our mobile theme and customizability for it, you can simply disable the mobile plugin and the theme will be switched to the normal/default mobile mode.
Thanks for your understanding!
Hello vdesrl,
Please notice that the Big Grid 3 has not slide function but only static. So, if you want to achieve the slider effect, please notice that you will have to use the Big Grid Slider from Visual Composer in order to achieve as you wish, like this -> http://screencast.com/t/Dffb2hgOR4 and then please ensure that you category filter has enough posts.
Hope this helps!
If you refer to something else, please provide more details.
Thanks for your understanding!
Hello Kingbreak,
Please ensure that you have the latest version of the theme and also, make sure that you have updated and all the required plugins -> Visual Composer 4.11.2 and Social Counter 4.1. Try to clear all your caches and test it again.
Thanks for your understanding!
Hello,
I am using Post Grid (Visual Composer) on my front page, http://fullofevents.com/hawaii/, and the excerpts are all varying lengths. I would like to edit/limit the length and cannot find where to do that, can you direct me?
Thanks
Hello J-Michael,
So, I guess that here is talking about the Front End Editor option. Unfortunately, our theme does not work fine with Frontend editor and our developers have decided to exclude it from the theme. You can enable the Visual Composer frontend editor by removing this code from theme’s functions – http://screencast.com/t/1N4LB7WhP2jR but unfortunately, will not work properly if you have tag div blocks on the page. Also, please keep in mind that our theme does not have such an option for landing page and it is not supported, sorry!
If you refer to something else, please provide more details.
Thanks for your understanding!
Hi
1. What exactly do you want to change in mobile menu? The settings for colors can be found in theme panel > theme colors: http://screencast.com/t/LIPUyEomQQ
Please provide some exact detail about the desired result so I can inspect it closer and get back to you with a more accurate answer.
2. The functionality of search buttons is the same, the only difference is in layout. However the response time may be influenced by how well your site is optimized and how fast queries are made.
make sure that your server meets the requirements specified in our documentation: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
3. We always include in theme’s path last version of Visual Composer available when the update is released. You can’t directly download Visual Composer from themeforest unless you bought it. Currently we test V 4.12 and after everything is ready a new update will be released.
4. I’ve checked your site and you’re using the default thumb for block 6: http://screencast.com/t/jPzMgHEOkcn if you want tu use a higher value for the thumb make sure that after the code is modified you regenerate the thumbnails.
Thanks!
Hello steventsakanikas,
I have tested your website in mobile mode and now seems to work as properly. If your problem reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps!
Thanks for your understanding!
Thank you for responding, I understand, my problem is, I do not have the frontend visual composer, is there any solution?
I’m trying to Elementor frontend, but I would like that of visual composer, is included in newspaper 7 otherwise unfortunately I have to buy visual composer, with the cost that this has.
Hello chrisdesign,
Please notice that you can use the Visual Composer for posts but please keep in mind that this is not tested with the theme and probably it could need to do some additional customizations for a better look. If you want to enable the VC on post, please follow this steps -> http://screencast.com/t/IUhujFiyGT0
Also, for category pages, please notice that you can customize them as you wish from your theme panel, changing modules, like this -> http://screencast.com/t/JfTvZVUnIaP For more information about categories, please check here -> https://forum.tagdiv.com/category-tag-on-modulesblocks/
Hope this helps!
Thanks for your message!
Hello,
Please update your theme to the latest version 7.1.1 by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
You can find documentation for visual composer and revolution slider on their official sites. We only provide the plugins free of charge. We are not responsible of their docs.
Here is the link for rev slider: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
and visual composer: https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebuilder+for+WordPress
We also have a couple of guides in our docs regarding visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!
Hello BeeSens,
I suppose that you are using the pagebuilder+latest articles+pagination as a page template for your homepage, right? So, if you want to get rid of it this, please notice that you will have to switch to another page template. For more information about this, please check here -> https://forum.tagdiv.com/page-templates-2/
For your second request, if you do not want to have the sidebar, you will have to use the 1 column when you edit your homepage, like this -> http://screencast.com/t/2tcmf5tKcL For more information about how you can use Visual Composer, please check here -> https://forum.tagdiv.com/how-to-use-visual-composer/ and also, for more references about sidebars, please check here -> https://forum.tagdiv.com/smart-sidebar-2/
If you refer to something else, please provide more details.
Thaks for your understanding!
Hi,
If you want a completely blank page to use as a landing page, there is no such option in our theme unfortunately. We can provide a custom one via email but we have not tested it with visual composer. You can make a request for it via email at contact@tagdiv,com and we will provide it there.
Thank you!
Hello zingolo,
First of all, please try to disable all the active plugins, leave just Visual Composer, clear all your caches, purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
This theme behaviour regarding on hover on mobile it seems to come from your untested plugins which interact with the theme and which might cause a lot of unknown issues. Also, the problem which you have mentioned regarding on zoom in might come by some ads which are not correctly set (if you are not using the AdSense code and if you are using other ads and these are not added with div method might appear some behaviour like this) -> for more information about this method you should consult this -> https://forum.tagdiv.com/using-other-ads-non-adsense-ads/
Regarding on your Big Grid, please try to regenerate the thumbnails. -> http://screencast.com/t/d3jOHMWvHA For more information about this process, please refer to this topic here -> https://forum.tagdiv.com/topic/block-images/
Also, for more information about low resolution for images in mobile mode, please check this topic here -> https://forum.tagdiv.com/topic/feature-image-on-mobile-is-low-resolution/
Hope this helps!
Thanks for your understanding!
Hi,
If you set your homepage to just show the latest post, you cannot customize it in visual composer. You can only chose the module you want it to display from here: http://screencast.com/t/SQEG8f8T
You cannot have both. WordPress does not have multiple homepages. It;s either a static page or the latest posts blog style homepage.
Thank you!
Hi,
Unfortunately it seems you have issues in your wordpress installation. This unfortunately is not theme related and falls beyond what the theme support can offer you. Please test newspaper without any plugins as plugin conflicts can also cause all kinds of problems.
Please disable all plugins except visual composer, clear cache and reset cdn files.
If you still get errors, please switch to a wp default theme and see if you still have these issues.
Thank you!
Hello Tale,
So, please notice that the Mobile Theme is an additional plugin of our theme and it is optional. This feature can be disabled from the panel is you will turn off the mobile plugin. If you will do that, the theme will be switched to the default responsiveness mobile version and this will bring all your customizations which you have done for the mobile version. As you can see, the mobile theme is totally a different template and if you want to customize it as you want, you will have to add all your custom CSS code in the certain field from Mobile Theme, like this ->http://screencast.com/t/iaPKq1eg
Please notice that our mobile theme feature does not display you the content of your pages, but only for your posts. The mobile theme has only 2 modules which will be displayed on your side when the mobile plugin is activated -> Big Grid Mob 1 which contain the all your posts sorted from the Featured Category and on the bottom of the page you will bring the Latest articles. So, if you want to add some content on your pages you will have to manually add from the Visual Composer. Mobile Editor, like this -> http://screencast.com/t/P7uJGjo5qWGl For more information about mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/
Hope this helps!
If you encounter other problem with this, please let us know.
Thanks for your understanding!