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jatinsoni
Participant
#0

Hello,

I keep update the theme and plugins all the time as you push updates. I just wonder why Revolution Slider and Visual Composer always asking to update. When I tried to update it always failed because it is bundled with theme.

Could you please do something for it? It is very annoying to see alert all the time.

failmuch
Participant
#0

Hi,

I have two major problems.

Firstly, all the images in my site up until a certain date, keep disappearing. It has just happened again. (burrardstreetjournal.com)

I noticed in other responses to this problem, that Visual composer needed to be updated. Which brings me to my second problem… I’m still not receiving automatic updates. The wpbakery keeps saying that I don’t have a licence. The last time I messaged you guys, you said that I could upload it manually but it will get a bit repetitive if I have to do this every time.

I don’t think the update is necessarily connected to my original problem, as the images were disappearing when I had all themes and plugins updated. I recently had someone migrate the site and the problem started a few weeks later. Only the images uploaded to the new site are disappearing so I think it must be linked.

Thanks for your help!

berchman
tagDiv Member

I have the same question.

Seeing an alert in plugins for an update to Visual Composer.

Do I ignore?

Thanks!

Lewis
tagDiv Member

Just active Visual Composer plugin

  • This reply was modified 10 years by Lewis.
WikiPens
tagDiv Member

Hi,

I’ve already downloaded and installed the plugin and it is working fine. I just wanted to put it on my home page (student.shikharclasses.in) using Visual Composer. But so far I’ve only been able to place the forum link only using the shortcode.

What I want is for my home page to show the topics in the forum (and not the forum link).

Thank you.

jgreenwood
Participant
#0

Is there a way to disable this functionality from template removing sidebars if visual composer is used? I have a page that does not use VC, but uses another shortcode from gravity forms .. this is causing page to display without sidebar. I would like sidebar on my pages, even if I use visual composer. Any way to disable that from happening? Thanks.

Note: The settings from this box only work if you do not use visual composer on this template. The template detects if visual composer is used and it removes the title and sidebars if that’s the case.

jgreenwood
Participant
#0

Sharing this issue with you, to make you aware, and perhaps there is a fix?

When I try to save a Page that uses Visual Composer shortcodes, I get error:

“Warning: Cannot modify header information – headers already sent by (output started at …/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_block.php:149) in …/public_html/wp-admin/post.php on line 197

Warning: Cannot modify header information – headers already sent by (output started at …/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_block.php:149) in …/public_html/wp-includes/pluggable.php on line 1171”

I have discovered that if I open this file:
/Newspaper/includes/wp_booster/td_block.php

and comment out this line:


// echo the default style of the block
// disable this line fixes page save echo $this->block_template()->get_css();
return '';
}

.. then I able to save VC pages without error.

I wonder if anyone else has this error? Or perhaps something unique to my environment. Anyway glad I am able to fix this way, for now. Thanks!

salocharly
tagDiv Member

I guess my question is, if it is enabled, why i still see stuff in report that sholdent be there.

by the way plug in is enabled and working

http://girlterest.com/wp-content/themes/Newsmag/js/tagdiv_theme.min.js?ver=3.0fro example.

http://girlterest.com/wp-content/plugins/js_composer/assets/js/dist/js_composer_front.min.js?ver=4.11.2

http://girlterest.com/wp-includes/js/wp-embed.min.js?ver=4.5.2 (1.2KiB)

http://girlterest.com/wp-includes/js/comment-reply.min.js?ver=4.5.2

Also can you expand regarding styles.css how can i do that??

Thanks in advance!

ingenierojas
Participant
#0

Hi,

I need to update the latest version VLC plugin, but if I delete the existing plugin, would I lose the settings I have?.

Thanks

glassboxmedia
Participant
#0

Facebook Social Counter has stopped working on my site. I updated the theme, all plugins, and the social counter to the latest versions and it’s still not updated. I also cleared all caches and waited for a few days.

These are the versions I have installed:

Theme version 7.1.1
Social Counter version 4.1
Visual Composer version 4.11.2

Here is the URL:

http://footballtransfer.news

What else needs changing to fix it?

Thanks

Joshua Schweigert
Participant
#0

I need a key, so I can update my version of Visual Composer. I’ve updated to the most recent theme version for Newspaper, and the steps in the current documentation to update are not working.

illusio26
Participant
#0

Visual Composer says there is an update. Will we be getting an update file to make it current to 4.12?

Pedro Ferreira
Participant
#0

First of all let me start by saying that we have been TagDiv / Newspaper users for 2 years now and after all this time in our opinion TagDiv continues to deliver the best quality theme we could find (although we were a bit lucky at the time to pick NP, not that much research behind it, lucky us :)).

The website: http://goalpoint.pt/

Now to the plead for help:

– We’ve just updated from version 4.x to 7.1.1 (yes, it was an odissey)

– After launch most of the stuff is working great and we are very happy with our new website (hey TagDiv, time to refresh our screenshot in your showcase gallery) but we have a couple of problems still that maybe the community and/or TagDiv can comment on:

1 – Mobile translations? – Our site is written mainly in portuguese so we always used the translation mode in the theme panel with no problems. We did it again. Everything looks fine except for… the mobile theme. “Latest Articles”, “About Us” and “Follow us” are translated in the web version but persist in english in the mobile version. Is there a place were we can/should edit this information? Tks

2 – “Invisible” News Ticker – After updating to 7.1.1 and updating Visual Composer and Social Counter accordingly everything looked fine in staging. Yet, after going live, the top news ticker disappeared and is nowere to be found. We’ve removed it and reinserted it several times with no success. We can see it in the homepage builder mode but it stopped showing. The curious part is that we have the staging version running exacly at the same update level (except content) in our servers and it looks fine. Hints?

There are some other minor (so to speak) problems like category exclusion filtering in various homepage components messing up the category atribuition/relations but those are probably either mistakes on our side or bugs to be attended in the future. These two problems are the only main issues between us and a more than great website (and so much faster) for our objectives.

Thanks in advance for any help, much appreciated

Pedro Ferreira
http://goalpoint.pt/

Andrei L.
tagDiv Member

Hi

In how to use Visual Composer guide we mentioned which are the columns that must be used when the page it’s created: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/

Thanks!

buczek
tagDiv Member

Hello,

I’ve deactivated all plugins except Visual Composer 4.11.2, Social Counter 4.1, and tagDiv Mobile Theme 1.0. I’ve deleted the theme/Newsletter folder from the FTP (making my website down). Again downloaded the fresh theme file from Themeforest and uploaded them to the FTP.

It didn’t help. I still get similar errors with the theme.

Could you please help?

cruising-sea
Participant
#0

Hi

I received a note in the plugin section saying that the visual composer has to be updated.
But in the documentation, it says that we don’t need to pay attention to this note.
So my question is, do I have to download the visual composer from Envato account and then upload it to my website? Or just ignore it?

Thank you

Bogdan B.
tagDiv Staff

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Then try to set hit the save button in the theme panel by changing a few options around.
Let us know if you still have this issue.
Thank you!

Catalin
tagDiv Staff

Hello buczek,

Basically, you will have to do a new clean install from the beginning (a new WordPress install, exactly as you have installed your older version of the theme) where you must install the latest version of the theme with the plugins that come bundled with our theme ->Visual Composer 4.11.2 and Social Counter 4.1. This is the default state for our theme, without any customizations, additional plugins. Try to see how the theme will go and please let us know.

Thanks for your understanding!

MarcusFuto
Participant
#0

Hello,

I cannot get the social counter to work.

I have done the steps in the manual and gotten all the details for facebook token.

Do I have to insert some code on the website as well?

Or should it work by just following the guide?

the site is http://www.weekendworldnews.com

I have tried both with the widget and the visual composer module.

Thanks!

Marcus

Catalin
tagDiv Staff

Hello ZestMedia,

Please ensure that you have using the latest version of the theme and also, you have updated your required plugins to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1) Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there after these tips, please provide your website URL so I can inspect it closer your Big Grid and also, so I will be able to provide a more accurate response in this regard.

Thanks for your understanding!

buczek
tagDiv Member

Please help!!!

I had to do some changes via Visual Composer (I had to add an ad paid by a sponsor on the home page) so I’ve updated the Visual Composer. I’ve managed to add it but the newer version crushed the theme v6. When I tried to downgrade the Visual Composer to version 4.6.2 it kept crushing the website, so I had to update the theme to version 7.

Now I’m stuck with the version the doesn’t look properly.

How to do a clean installation: step by step?

Catalin
tagDiv Staff

Hello TechTris,

Please notice that all of the required plugins come bundled with our theme. So, please ensure that you have the latest version of the theme (Newspaper 7.1.1) and then you will have to remove your old version for required plugins from the panel, like this -> http://screencast.com/t/wMB5XdA5 and then you will have to install the newer version of Visual Composer and Social Counter from the Plugins Area, like this -> http://screencast.com/t/EbezA901Cy6 Try to clear all your caches and the theme should work as expected.

Thanks for your understanding!

Andrei L.
tagDiv Member

Hi

That space appear because you’re using page-builder+title as page template. To remove it just change the post template used to default in visual composer: http://screencast.com/t/9PyLXirNebL

Thanks!

Bogdan B.
tagDiv Staff

Hello,

Thank you for your appreciation.
1) You can use this css code to remove the top padding:
.home .td-main-page-wrap{
padding-top: 10px!important;
}

add the code in the theme panel->custom css box/

2) I’m not sure exactly how you want to separate the search. You can add a few css effects to the icon if you like for example:
.td-icon-search{
border: 1px solid lightgrey;
}

result: http://screencast.com/t/a7wW2VCAI
or maybe

.td-icon-search{
border-left: 1px solid lightgrey;
}

http://screencast.com/t/0QWMWxawIoe

3) Optin forms are added with plugins so I;m not sure exactly how you want the form. The details are pretty vague. You already have a full width slider from revolution slider plugin so you only need a form and content below the slider. For this you can use visual composer:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/block-settings-guide/

Hope this helps.

Thank you!

TechTris
tagDiv Member

I’m running theme version 7.1.1
I’ve disabled all plugins except the suggested plugins.

I’m running Visual Composer 4.9.2 but it says it is up to date. How do I go about getting 4.11.2? My social counter is Version 3.1, how do I go about getting 4.1 when it says it is up to date?

I’ve cleared cache. My Cache plugin isn’t even turned on.

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