Search Results for 'composer'

Hi,
Sorry, but the link you provided does not use our theme so I cannot see the error. This was caused by plugin conflicts, so you might have installed another conflicting plugin or the same one again. Please deactivate all plugins except visual composer, clear cache and reset cdn files. Also if yu have any custom code, try to revert the theme to it;s default state.
Let us know how it goes.
Thank you!

Hello pickledbushman,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins which are ->Visual Composer 4.11.2 and Social Counter 4.0. Try to clear all your untested plugins, leave just Visual Composer to active, clear all your caches and rule out the conflicting plugins. Also, please ensure that all of these processes were mad only via FTP because this is the surest method for updating.
If your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme in default state and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,
I have checked your site but could not find any problems. this could be a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files. Or it could be the page itself creating problems. please check the elements in visual composer and make sure you do not use a row inside of another row as this always creates problems.
Thank you!

Hello Noomadics,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins (Visual Composer 4.11.2 and Social Counter 4.0). Please ensure that this process was made only through FTP because this is the surest method in for updating. It is important to check this because it is possible that you version of the theme to be incomplete and that’s why not working as properly. Also, after this, please try to clear all your caches and test it again.
If you problem is still there, please try to make a new install from scratch with the latest version of the theme and check the results

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello DominicSicotte,

Please notice that the only available version of Visual Composer which was tested with our theme and which come bundled with this is 4.11.2. I suppose that you want to use VC Add-ons with our theme but please notice that this extended version of the plugin is not tested with our theme, sorry! Nor the Universal Video Player plugin is not tested with our theme and we cannot say for sure that this type of plugin will work as properly with our theme, sorry!

Thanks for your understanding!

Hi,
Unfortunately there is no update proof method of adding custom code. If you altered the theme files, you will need to back-up your modification and re-apply it after the update. In order to update, please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also make sure you update visual composer and social counter by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
Do you by any chance use a child theme? Please revert to the main theme if you so. Alternatively you can try this without any plugins to rule out a plugin conflict. Disable all plugins except visual composer, clear cache and reset cdn files. If the problem is still there, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect this issue.
Thank you!

Hi,
If pages are the ones you want to target, you can create the sidebar directly on the page itself in visual composer. Simply split the row on a 2/3 + 1/3 columns like so: http://screencast.com/t/4FrBwQ6hu
This is how our content is created. Alternatively, you can use default sidebar by following this guide: https://forum.tagdiv.com/sidebars-tutorial/
Thank you!

Hi,
Unfortunately visual composer was not tested on posts. You can use the plugin directly on posts if you activate it from the settings like you showed above and add the tabs. I;m not sure about the implementation method though. You can add elements to posts directly once you activate the plugin for posts. There is no ned to copy over the shortcodes, but like I said above, this is not tested and can provide mixed results. If your implementation method works, there is no wrong way of doing it.
Thank you!

Hi,
Sometimes plugins can conflict with each other not only a conflict between the plugin and the theme. Please deactivate all other plugin except visual composer and SEO Yoast and test it again. Yoast has been tested and is the recommended SEO plugin to use with our theme. If you still get errors, please provide an example of what these errors are and a link to your site so we can insect it.
Thank you!

Hi,

You can create a tab element in visual composer and set it;s tabs to anything you want. Here is an example of a tab elements with a big grid 5 for each tab and a different category set to it:
1) add a tab element: http://screencast.com/t/UIYMNnJa
2) http://screencast.com/t/hC7jRqgNyh
3) add a big grid 5 to each section and filter the category you want for it to show: http://screencast.com/t/gzvjRt75S6
You can do this for each tab section.

I hope this helps.
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. This should rule out a plugin conflict. Then check the instagram widget again.
Let us know how it goes.
Thank you!

Hello,

The sidebar can be configured from the theme settings on pages, categories or posts. On pages the sidebar can be added directly on a page in visual composer on a split row. On posts or categories you can chose a sidebar form the widgets area or create your own. It can be selected from the post settings or from the category settings of the panel.
Please check our documentation on sidebars to learn how to set them up: https://forum.tagdiv.com/sidebars-tutorial/
https://forum.tagdiv.com/smart-sidebar-2/

Thank you!

Hi,
The blocks can be configured from block settings and a specific category can be set to it. Please try to filter just a specific category for a block or a sorting option to see if the block responds to the new settings. Also make sure you clear your cache as sometimes cache can affect any setting on your site.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!

Hi,
if you test one of our posts from the demo: http://demo.tagdiv.com/newspaper/ you will see that no errors are being returns, so there is something on your end that is causing them The structure data tests all elements so if you removed the post author or date published or other elements, the test will detect that they are missing from your post and are required. Enable them from the theme panel and these errors will go away.
Also try to disable all plugins except visual composer, clear cache and reset cdn files. Then test again and compare the results.
Thank you!

Hi,
Maybe there is a plugin conflict somewhere affecting the sidebars so please disable all plugins except visual composer, clear cache and reset cdn files. Then test your sidebars again. If the problem is still there, send us an mail at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue. Also include a link to this topic so we can identify you.
Thank you!

Hello,
Please use the ftp method as it;s the easiest and safest way. you can simply delete the theme folder and replace it with the new one. copy and paste…that’s it as no settings will get lost. Please use this guide and use the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/ and most important after you update: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Make sure you have version 4.11.2 of visual composer for it to work properly.
Let us know how it goes.
Thanks.