- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsOffset Feature
- TutorialstagDiv Social Counter Tutorial
- TutorialsHow to Update the WPBakery Page Builder plugin
I am having the same problem – I think a typo: latest Visual Composer is 4.11.2 ?
Hello Kayra,
Please notice that the latest version of WordPress ‘break’ the Visual Composer and this was resolved in the latest version of Visual Composer (4.11.2) and with this latest version of the plugin, the theme should work fine. I have checked my backend the tabs are there and work as properly.
So, if you need further assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can inspect it closer your setup page. Also, please provide the link of this topic so we can identify you.
Thank you for your understanding!
Why does the mobile theme load visual composer resources when mobile theme doesn’t use VC?
Hi,
The head tag for the mobile theme is located here: http://screencast.com/t/KEF39yWVyowi
You can try to add your code inside the element. Keep in mind that the mobile theme does not use shortcodes so a do_shortcode function will not work with it as visual composer elements will not get rendered.
Thank you!
Hello,
Well this is not a bug as we do not get this error at all on our end or on our live demo. The issue most people had with this was based on the old version of style.css (from newspaper 6) being served through cache and breaking the layout.
If this is not the case then please disable all plugins except visual composer and clear all caches in order to rule out a plugin conflict. Then activate plugins one by one and see which one breaks the layout.
If you still have trouble with this, please send us an email at contact@tagduiv.com and provide wp-admin sop we can login and inspect the issue directly.
Thank you!
Hello dollarnnaire,
Please ensure that you are using the latest version of Visual Composer 6.11.2 and also, you have updated to the latest version of Social Counter which is needed to be on 4.0 for better results. Try to clear all your caches and test it again and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello all,
Please try to use the method from this topic here -> https://forum.tagdiv.com/topic/how-to-deregister-js_composer-css-and-javascript-file-on-single-posts/ Also, please notice that this method is not tested with the mobile theme and we cannot say for sure if this will work or not as properly. Please notice that this request involves custom modifications and we are unavailable at the moment for this type of services. So, if you need additional customizations through code, please consider hiring a freelancer/developer to help you in this regard.
Thank you for your understanding!
Hi,
1) The mobile menu problem is generaly caused by the old style.css from newspaper 6 being cached and served on the site from the cache. That causes the layout to break so clearing caches will eliminate caching issues.
On your site you no longer have the overlaping mobile menu: http://demo.tagdiv.com/newspaper/td-post-aston-villa-beat-liverpool-to-join-arsenal-in-the-fa-cup-final/
2) Please disable all plugins except visual composer and activate the mobile theme without other plugins. Some plugins can cause conflicts with our mobile theme.
Let us know how it goes.
Thanks.
Hello,
If you still have issues with this after you disabled all plugins except visual composer and cleared cache (and cdn) please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue and provide the proper solution.
Thank you!
Hello Catalln,
Thank you for your reply.
I did eveything what you ask , nothing has worked.
then I installed demo with content , i deleted all content in it , so visual composer worked that way.
I took while to wipe all data from demo content though.
I am not sure what is causing to get Visual Composer tab but you should check it out.I have seen several of your customers reporting same issue.
Best Regards.
Hello Kayra,
Please ensure that you are using the latest version of the theme Newspaper (7.0.1), Visual Composer (4.11.2) in order to achieve best results. Also, please clear all your caches and test it again. If your problem is still there after these, try to re-update your theme only VIA FTP, update all your plugins and test it again and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hi,
Please make sure you deactivate all other plugin except visual composer and clear your cache and CDN files if you use it. Then please activate the mobile theme first. We will also investigate this issue further.
Let us know how it goes.
Thanks.
Hi
I cannot access your site as I am redirected to bing.com: http://screencast.com/t/WzUGxLf1mdAS
Whit regard at page’s setup please make sure that you follow our documentation: https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/ – https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/
Also try to deactivate all other plugins except Visual Composer, clear all caches then test again.
Let me know how it goes and if the problem persist please provide a valid url where I can inspect it closer.
Thanks!
Hello kanstan,
I have checked your source page and also I have noticed that you are using a lot of untested plugins, like this -> http://screencast.com/t/i36WgAB9wxFj Please try to disable all the active plugins, leave just Visual Composer to active (4.11.2 version), clear all your caches and install only the plugins that come bundled with our theme to rule out the conflicting plugins. It is possible that your untested plugins to interact with our theme and might cause a lot of unknown issues. Please try the theme without these and check the results.
Hope this helps and let us know how it goes!
Thank your for your understanding!
Hi
I’ve checked your site and images are loaded fine now: http://screencast.com/t/NOwvoQvVx However I’ve noticed that you’re using an older version of Visual Composer. We recommend you to also update the plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Thanks!
Yes , i have same problem.
I cleared all cache.
I installed theme twice.
I installed Visual Composer 4 time.
Disabled all plug’in-s except Visual Composer.
Nothing is worked.
Right now , it is useless.
Thanks for your response, Catalin, but still new templates at jcomposer are missing. I have the latest theme and plugin versions. I can see new templates at /neewspaper/install demo menu at admin panel but in the backend editor new templates are missing. Please help..
Hello ,
I installed everything in order , also installed theme without content.
I don’t see any Visual Composer tab for Homepage.So i can’t edit my homepage.
Seems like your mobile theme load js_composer style and js whats wrong ? Mobile theme does not uses visual composer thats great but why does it uses its assets?
Debug Mode with iPhone 3 as user agent
Hi
The theme is tested and works fine if the parameters from system status have the values indicated in our documentation: https://forum.tagdiv.com/system-status-parameters-guide/ There are also other things which may slow down your wp-admin. If you have lots of plugins active they will request additional resources so they may slow don the site. Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.
I hope this helps.
Thanks!
Hi
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version avalable on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
I hope this helps.
Thanks!
Hi
You have to follow the same install process for each plugin. Please check this link where we explained how to install Visual Composer plugin: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ and follow the indications for your plugins.
Let us know how it goes and if you still can’t manage to solve this please provide more details about your issue and we will get back to you in shortest time possible.
Thanks!
Hello kylemccoy,
I have tested again on my side and the drop caps are displayed fine on mobile theme. Also, I have checked your source page and I saw that you are using a lot of untested plugins which could interact with our theme and might cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Please try this advice and let us know how it work.
Thank you for your understanding!
Hi,
I have not tested this on the mobile theme, but the mobile theme does not use visual composer at all so this method is redundant: https://forum.tagdiv.com/the-mobile-theme/
Thanks.
Replied here: no need to double post: https://forum.tagdiv.com/topic/how-to-deregister-js_composer-css-and-javascript-file-on-single-posts/
