Search Results for 'composer'

Hello,
It seems that the image slider on the right of the block stretches it’s container over the block. Please check your page in visual composer and check if you have any double row’s or some custom positioning css that might affect the block. You can try to remove the slider and see if the block works and then try to implement it differently.
Let us know how it goes.

Hello daoofdad,

I suspect that this kind of issue might be caused by interference between your untested plugins and our theme. As you can see here -> http://screencast.com/t/HIgFptUnDiQ we have a list with our tested plugins which the theme was tested and works properly. If you are using some untested plugins, it could interfere with our theme and produce js.errors. Please try to disable all the active plugins, leave just Visual Composer, clear all cache, purge CDN file if you used and instal only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can try to deactivate the lazy load option from the Theme panel for better results, like this -> http://screencast.com/t/G7oCr6tZM

Hope this helps and if you need more assistance in this regard after this advice, please provide your website URL so I can further inspect it closer.

Thank you for the message!

Hello,
For the icons, the problem is generated by cdn. You can find a solution here: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
As for the menu disappearance, there could be a plugin conflict so please disable all your plugins except visual composer and clear cache/reset cdn.
Let us know how it goes.
Thank you!

Hello,
Please try to disable all your plugins except visual composer and clear your cache. It could be a plugin conflict that is causing this border. (I could not see the left one, only the top.)
Let us know how it goes.
Thanks.

Hello aro_007,

Our default template does not support the sidebar as default. If you want to use this feature for this kind of template for pages, you have to set it by using Visual Composer with Widgetised Sidebar, like this -> http://screencast.com/t/fafYpUrr7i
For more information about our templates, please consult our documentation here -> https://forum.tagdiv.com/page-templates-2/

Thank you for the message!

Hello,

Unfortunately there is no different version of the website for mobile phoines. It is the same version of the theme/page. You can however use a css trick to hide the particular block on all other devices except mobile.
For example you can add a block and add an extra class on the row in visual composer: http://screencast.com/t/arlc4Qu1Dt and then use thios custom css in the theme panel->custom css box:
@media (min-width:767px){
.customclass{
display:none!important
}
}

I hope this helps.
Thanks.

Hi,
Please try to disable all your plugins except visual composer, clear cache and reset cdn files. This will rule out a plugin conflict. If the problem is still there, you can try to increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thanks.

Hello,

The search icon does not work anymore (as well as your mobile menu) due to a js error. This is most of the time a plugin conflict. Please disable all your plugins except visual composer and clear cache and it should work fine again. Then you need to identify the plugin that causes the issue.
As for the menu item, you can create a custom link: http://screencast.com/t/GNxckduyl
It depends on the header style you use for the modification as the search icon is not positioned in the same way.
For example I used this code on my end:

.menu-item-57{
position: absolute!important;
right: 30px!important;
top: 50%!important;
margin-top: -24px!important;
}

for this result: http://screencast.com/t/PiL7y2m4d
This is on the default header style. Every menu item has a unique class. Mine was 57. Youcan use your browser inspector to get your menu item number and replace it in the code.
Thank you!

Hello,
Unfortunately we have no reports of this problem at the moment. The review system was not changed in this time. It might have something to do with your seo plugin settings. As you can see the reviews on our demo are still present on google: http://screencast.com/t/s4ki4ZJqpn
Please try to disable all plugins except visual composer and seo yoast and clear cache in order to rule out a plugin conflict. Also check for any settings you might have changed during this period.
Thank you!

Hello,
i ran a few tests and I see now where this is going. There is a way to display the title and breadcrumbs on the default template if you do not use visual composer. You can add as many paragraphs as you want, but only in classic mode. If you activate the backend editor (visual composer) then the default template will remove the breadcrumbs and title. In order to make sure you do not have any visual composer elements on your page, you can check the text mode: http://screencast.com/t/1s8DmjF6xBGj
I hope this helps.
Thanks.

hi,
As i replied in the other topic, this could be a plugin conflict. We have no reports of such issues with our themes and we cannot recreate the issue on our end. Please disable all your plugins except visual composer, clear your cache and reset cdn files. Then test your menu again.
Thank you!