Hello,
There are multiple ways to update the theme. Please follow our tutorial in the documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/
As a note, only visual composer was updated in the new version for security reasons. Nothing else was changed. So you can just update the visual composer (Install only the one that comes with the theme).
Thank you!
Hello,
Please only use the visual composer version that comes with the theme. Our latest update 6.5.1 contains the latest version of visual composer, but you have to install it from the theme panel not the plugins section http://screencast.com/t/eOzctAU763lY
Please remove other versions ov visual composer you might have installed and install the one from the panel.
Thank you!
Hi,
1. I cannot see you image to understand the VC issue it redirects to – http://screencast.com/t/TxjonXpF
Please make sure you update also the Visual Composer properly, deactivate and delete it from Plugins, then install it from here – http://screencast.com/t/NeIrAMKdm3
2. Unfortunately the block title style 1 that you used in previous version doesn’t exist anymore in version 6 and you have to edit each homepage blocks(or your widgets) and change the background color – http://screencast.com/t/7qRvDzjc
Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible). We tried to find the best way for the transition(the script), but some issues may appear. We are very sorry for all the problems that the update caused.
Thanks!
Hi,
The Visual Composer doesn’t have an option to enable audio or controls for video background.
Thanks!
Hi
I’ve checked different posts from your site with facebook debugger and the og:image is missing: http://screencast.com/t/c50zyHQc that’s why no image appear when the post is shared. Try to save the permalinks under Settings > Permalinks: http://screencast.com/t/xuD8c92GZPHU clear all caches, deactivate the plugins except Visual Composer and test again.
@Chris thanks for the suggestion, I’ve added it on our list and we will release the proper documentation as soon as possible.
Thanks!
Hi,
It should display latest articles – http://screencast.com/t/caEuN9jYC Please disable all your plugins except of Visual Composer, clear cache and also remove any custom modifications to the theme files and then see if you still have this issue.
If the issue persist try to add this order – http://screencast.com/t/kp7DAqilS
'order' => 'DSC',
Thanks!
Hi,
Thanks Chris!
@Ablai Please disable all your plugins except of Visual Composer, clear cache and check if you still have this issue. Also please not that some plugins may conflict with lazy load feature, so you could check this without lazy load – http://screencast.com/t/nvePNWtBA3
Thanks!
Hi,
@Gregory We will try to do some tests using Shim version of the Visual Composer in the next weeks. You can also test it on your side if you want – https://forum.tagdiv.com/topic/newsmag-1-7-1-killed-our-server-again/page/3/#post-52148
@paulberrow This is on our list, we will do some tests using latest version of the plugin with Newspaper 4 and we will fix potential issues for future update.
Thanks!
Hello
issue: if we use tagDiv slider gallery with “Media Grid” of visual composer on same post, images on tagDiv slider gallery become like this http://i.imgur.com/aKvNi3j.jpg , if we remove Media Grid, it shows coorectly, could you please tel how to fix?
we are using newspaper 6.5.1 latest version with visual composer 4.7.4
thanks
Hi
I update yesterday the version 6 from 4 and i want ur help here:
1) JS composer appears like this!? http://www.alexiptoto.com/wp-content/uploads/2015/10/js.jpg
where are the blocks???
2) There is no option on widget Titles for style 1. Only the default style is available. How can i Change it to style one please???
– Right now in all my widget titles i used white background color and when the visitor move the mouse to a post title it became white. How can i change color
Thanks!!!!
I’m adding my voice to the chorus who are complaining that VC is not working or has broken the theme.
I just bought Newspaper and immediately updated VC to 4.7.4. Instead of being able to choose the layout that I want, I get a spinning ball but no ability to create any pages. The front of my site is in shambles, and I’m getting quite frustrated, needless to say. Especially since I’ve only had the theme for two days.
hi
i had the Facebook Page plugin
https://developers.facebook.com/docs/plugins/page-plugin
working on the site when using your theme Magazin, but in Newsmag it does not show. the strange thing is that it shows in the admin in Visual Composer, but on the final page it does not.
any suggestions?
thanks
hi
would like to know if it is possible to resize the Slide Block in Visual Composer. I am using Block 7 which calls for the Featured Image to be 4:3 ratio, but the Slide Block resizes the same image to be 300×350 vertical.
thanks
So this means I have to use a vulnerable version of Visual Composer if I stay with version 4.6.3 of Newspaper?
Hi,
Another thing you can do is check if you have GD Library Installed. You can see it in your cpanel. If not, contact your hosting provider.
You can also try to disable all your plugins except visual composer to see if it’s not a conflicting plugin.
Thank you.
Hello,
There’s no contact page created by the the video demo I’ve intalled.
I’ve created a new page using the contact page Template from visual composer
but there’s no form added.
There’s a text saying this instead:
Install Contact Form 7 Plugin and replace this text block with your contact form.
I would prefer not to use another plugin if possible.
Also how do I copy contact page from default demo to video demo that I’ve alreay installed?
François
Hi
For some reason the header warp have a height by 900px on the product post page, that’s why appear that blank space. Try to deactivate plugins except Visual Composer and Woocommerce, clear all caches and test again. if the problem persist try this custom css in theme panel custom css: http://screencast.com/t/mOPfX2IMQ
.td-header-wrap {
height: auto!important;
}
Let me know ho it goes.
Thanks!
Hi,
Please try to disable all your plugins except visual composer and see if the problem is still there. If it is, send us an email at contact@tagdiv.com with your login info so we can take a look. Please paste a link to this conversation so we know who you are and what the problem is.
Thank you!
Hello,
You can try to disable ajax view count: https://forum.tagdiv.com/ajax-view-count/
If this doesn’t work, please make sure that you use the latest theme version and check this only with Visual Composer active, disable all other plugins and clear cache, maybe the issue is caused by a plugin and refresh an article and see if the view counter increments.
If you want you can remove it with this custom CSS:
.single .td-post-views {
display: none;
}
Let me know how it goes!
Thank you!
Hi
Try to clear all caches, deactivate all plugins, leave just Visual Composer active and test again, also verify the console for any errors while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If the problem persist try to check system status: http://screencast.com/t/3Nv4Hrv6
Increase max_execution_time at least at 300 and the max_input_vars should be bigger than 2000. Those values are set in php.ini file so try to access it but note that some hosts may restrict the access at this file, if you don’t have access to it contact your host provider and let him know about this situation. Also check the WP_MEMORY_LIMIT from wp-config.php file, here it’s a guide regrading this
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Let me know how it goes!
Thanks!
Visual Composer sucks, You are great team guys and you should need fix your own. I have update to version 6.5.1 and my site was dramatically slow…
Thank you
Share on facebook: Image is not shared on facebook. I have already tried to check the tag og that look right, I updated visual composer; use wordpress by Yoast with open graph activated.
How can I fix? The problem arose from a week before everything worked properly.
Hi,
In the Newspaper ver 6.5.1 we already provided latest version of Visual Composer.
@paulberrow The latest version of Visual Composer was not tested with Newspaper 4 and some issues could appear. I suggest to update to the latest theme version using this guide – https://forum.tagdiv.com/how-to-update-the-theme-2/ to make sure that Visual Composer will work properly.
@zeus Please make sure you update the theme properly(try via ftp) – https://forum.tagdiv.com/how-to-update-the-theme-2/ then disable all the plugins except of Visual Composer, clear cache and check if you still have this issue.
You should not have any issues as we tested this before release.
@Peter Replied here – https://forum.tagdiv.com/topic/update-to-visual-composer-4-7-4-breaks-back-end/
Thanks!
Hi,
Please make sure you update the theme properly via ftp, make sure all the files were uploaded. Then clear cache and purge your files if you use CDN and also disable all the plugins except of Visual Composer and check if you still have this issue. Also disable any css/js minification.
The latest version of Visual Composer was tested with the theme and we did not found any issues.
Thanks!
Hi,
@newtrolluk and @dabiathlet
You have to use the Visual Composer provided with the theme version you have on your site. The new version 4.7.4 is tested with the latest version of the theme, so if you want to use it please update to the Newspaper 6.5.1.
If you update to version 6 – https://forum.tagdiv.com/how-to-update-the-theme-2/ please also update the child theme, you can find it in the /code folder from theme files that you download from themeforest.
Thanks!
