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Hi,
VERY IMPORTANT! If you have install a pre-built website with content. The pre-built website content added by the pre-built website install (pages, articles, categories, theme panel settings …) will get removed when uninstalling the theme or switching pre-built websites. If you want to keep the content as your own, please create a copy of the page and use the copy as your content. In case you want to install a PRO demo, what you can do is to get the cloud template and sample pages for that demo from the cloud (without installing a new pre-built website) -https://i.imgur.com/JTmrIeu.png
Also, you can use a staging area where you can make those tests so the main website will not be affected.
Thank you!
Hi,
1- On the cart page, the product price is displayed in the center.
How can I move it to the left?
2- In the mobile layout, how can I reverse all the elements compared to the demo?
Meaning, how can I make everything display from right to left?
Thank you!
Hi,
1. The product title is not right-aligned; how can I align it to the right? (I’ve marked it with a red arrow.)
2. Also, the cart total is displayed too close together. How can I make it appear like the demo template? (I’ve marked it with a green arrow.)
It displays correctly on mobile.
3. On mobile, the price and quantity are also shown too close together.
I’ve marked this with a blue arrow.
Thank you!
Hello, I’m trying to recreate the pop-up model used in the header of the Center Magazine demo, but I can’t find where its template is located. Would it be possible for you to share the code used on that page? I haven’t been able to find the ready-made version anywhere.
Hi,
There may be a misunderstanding. Changing a template will not delete anything — it will only change the layout and display the elements included in the new template.
However, when you say “template,” you might actually be referring to a demo (a pre-built website). If that’s the case, then the confusion makes sense. A Cloud Template can be applied independently of the demo you’re using, so none of your current content (articles, categories, etc.) will be affected.
But if you want to change the demo itself, then yes, you will lose everything that was installed with that demo.
Thank you!
Hi,
Why does my cart page look like this and differ from the demo template?
Thanks.
Hi,
I think that you are referring to the fact that you have installed a different pre-built website, right? If so, then all content that has been added with the previous install will be removed https://i.imgur.com/SH6Zg73.png – https://forum.tagdiv.com/installing-demos/
What can be done to keep everything you have and change the website layout is to get only the cloud template you like and keep the current install.
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
– https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
Thank you!
Hi TagDiv team,
I noticed that in the Newspaper theme (both demo and my site) the <main id=”main” role=”main”> element is missing in the HTML markup. This is causing accessibility and SEO warnings in PageSpeed Insights.
Could you please clarify if this is intentional, or if there’s a recommended way to include a proper <main> element in the theme?
Thank you for your help!
Best regards,
Norbert
Hi,
The Chained News PRO is made using tagDiv Composer and cloud templates and it can be edited using the theme builder.
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/header-manager/
– https://forum.tagdiv.com/tagdiv-cloud-library-plugin/
-> https://i.imgur.com/9ioGHfF.png – https://i.imgur.com/4ZZ7tTo.png also the logo from that demo is an SVG, so you need to remove the SVG from the logo tab.
Thank you!
Hello,
As I understand it, the service you requested is not included in the theme support.
The support includes:
- Guidance on theme features and settings
- Fixing reported bugs / issues
- Product related questions or issues
As mentioned in our support policy – https://forum.tagdiv.com/support-policy-2/
The following issues are not covered by support:
– Server configuration and complex server-side issues
– Customization and installation service
– WordPress general support/how to’s. For this you can search on the wordpress.org forums or check the web for tutorials
– Support for third party software and plug-ins or other issues that are not related to our product
Also, it is not difficult at all to set up the theme on WordPress, activate it and install a demo, it will come as in the presentation. I have already given you the steps above.
Thank you for understanding.
Thank you!
Hi Calin
But previously, support set up a template… and even my customer posted a ticket, and they set up a template for him two months ago.
Maybe I went to the wrong place? Where do I need to open a ticket so that support sets it up exactly as on the Demo?
Hi,
The Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
The license is only for the theme; if you want to have the premium version of the plugin, then you need to buy a license for it.
Thank you!
Hi there,
Just a quick note, the forum is public and visible to all users, so please make sure not to share your login credentials there for security reasons.
Our theme support covers help with using the theme and guidance on its built-in features. Please note that custom work such as theme installation, demo setup, or other configurations isn’t included in the support scope. You can read more about this here: https://forum.tagdiv.com/support-policy-2/
You can install the theme by following this guide: https://forum.tagdiv.com/install-via-wordpress/
To install the demo you mentioned, please check this guide: https://forum.tagdiv.com/installing-demos/
If you’d like to make sure your hosting meets the theme’s requirements, you can ask your hosting provider to apply the settings listed here: https://forum.tagdiv.com/requirements-for-newspaper/
Thanks so much for your understanding!
Hi,
Please note that the forum is public for all users, so we kindly ask that you do not share your login credentials there.
Also, the theme support covers assistance with using the theme and guidance on its features. It does not include custom work such as theme installation, demo setup, or other configurations, as these are not part of the support scope. https://forum.tagdiv.com/support-policy-2/
You can easily install the theme by following this guide: https://forum.tagdiv.com/install-via-wordpress/
To install the demo you mentioned, please use this guide: https://forum.tagdiv.com/installing-demos/
If you’d like to make sure your hosting meets the theme’s requirements, you can ask your host to apply the settings listed here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi. I purchased a license and template for lvxrecovery my website. I would like support to install and configure the template, as well as all the other benefits you offer that are included in the package.
Please install and configure the theme – NEWSWEEK PRO – exactly as in the demo. Thank you.
WP Admin:
P.S. Let us know if this is all you need. Also, why is this ticket publicly available? OMG
Hi. I purchased a license and template for SEO.Games my website. I would like support to install and configure the template, as well as all the other benefits you offer that are included in the package.
Please install and configure the theme – NEWSWEEK PRO – exactly as in the demo. Thank you.
WP Admin:
P.S. Let us know if this is all you need. Also, why is this ticket publicly available? OMG
Hi,
Really find it difficult to use the tagDiv composer. I’m not able to see how exactly can I edit the date time format to follow “F j, Y” when clearly the date has leading zeroes.
On my version of Forest Beat https://demo.tagdiv.com/newspaper_forest_beat_pro/
– The first hero article has “F j, Y” (no leading zeroes)
– The article “Forest Management: Balancing Ecology and Economy” has “F d, Y” (leading zeroes)
Not sure why there’s inconsistencies. Also nowhere in tagDiv editor can you edit the datetime format??
Hi,
The option is available on any demo, just make sure that the tagDiv Opt-in Builder is installed, because the option is added by that plugin.
Good day, I have tried several times, including reinstalling the demo content, but I can’t seem to change the logo in the Doctors Pro menu as well as the footer. I have tried all formats permitted, sizes, and resolutions, but I thought I saw them changed in the Theme Panel and in the WordPress (customise) backend (besides the footer).
It just refreshes itself in the preview and reverts to the default image or logo.
I am using the Newspaper default in one license, and in this case, Doctors Pro is the one with the issues; however, I can change the Newspaper default theme for the other site without any issues.
With regards to the body, how do I change the image on the homepage in Doctors Pro and in both Newspaper 12 default and Doctors Pro, how do I change the footer copyrights?
Well done once again, with these great themes.
Many thanks.
I may have expressed myself incorrectly. Let me clarify.
I want to test different demos simultaneously for multiple site projects (Site A, Site B, Site C, etc.) on a single local server, not multiple local servers.
I get an error when I try to activate the same license key.
Can we not use a single product license for multiple projects on a local server? Is there a limitation for this?
Thank you.
Hello.
I want to try different demos on multiple local servers.
When I try to activate the license key on multiple local servers, I get an error. You can access a screenshot of the error message via the link below.
My question is: Can we not use a single product license on multiple local disks? Is there a limit for this? If we can, how can I resolve the issue?
Thank you.
Screenshot:
https://snipboard.io/XO6UIR.jpg
Hi,
It appears that the demo you are using has 2 blocks for categories, so the first one will display the latest 4 articles from the category, after that will be displayed in the next block will display 4 articles with a 4 offset (to skip the 4 articles that are already displaying above) https://i.imgur.com/zCB0ZRu.jpeg https://i.imgur.com/PIZ5SF2.jpeg
Thank you!
Hello, I was asking about this before.
How do I re-create headline text like in your demo: https://demo.tagdiv.com/newspaper_today_news_pro/
I am using Magazine PRO theme.
I would like the world EXCLUSIVE in red, and everything else in black.
Dear support
1. I use https://demo.tagdiv.com/newspaper_momentum_pro/
But I don’t know where is text Amazing| design
generates results on slide? I found configure, but only find edit:” design generates results on slide”.
2. I want to setup some tracking with GA, but how to configure, because I’ve installed, but when I check via GA or GTM it’s not working. And with label button, how to edit? because I found Label “” when add via GTM, cannot configure
https://prnt.sc/QrHnjgISQKau
Hi,
Yes, this can be done, the process is teh same as on a live host, just make sure that you have a connection to the internet so you can install teh demos and activate the theme.
https://forum.tagdiv.com/install-via-wordpress/
Thank you!
