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Hi,
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.
Thank you!
Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
There’s no problem with the latest version of Newspaper theme, sorry! Everything has been fully tested and should return good results. Ensure that you have correctly updated the theme via FTP way, remove all of your untested plugins, clear all the caches, purge CDN files and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide Cpanel access and the link of this topic so we can quickly identify you.
Thanks for your understanding!
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi GiacomoLaw,
If you want to make the update to 9.5 cu can make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will make some investigation and make the update for you ( also if you have child theme is possible to need to be deactivate ) . Include a link to this topic in the email.
Thank you for your understanding!
Hi @Dansports and @abc33992,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello,
I found the problem because I do not get the styles in Cloud templeates, and it’s disabling td_composer.
I deactivate it and I see all the designs I’ve made in cloud templeate.
If the inconvenience of downloading td_composer via you
I have uploaded the Td_composer via Ftp and activating it makes my edited styles disappear in the Cloud template
Enter in my wordpress and verify.
Trying to update from 8.1 to 9. I am expiriencing the same problem right now. Tried to update a couple of times, FTP wise, cPanel, deactivated plugins, erasing theme… same thing. The only option i have is to try and ask my provider to lift the memory alocation that is currently yellow in the System status tab (from 40 to min. 64) and max_execution_time (30 to 60). Everything else is green. I will post the result here, hope it will work.
Hi,
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.
Thank you!
Hi,
Did you follow the steeps from above? that error is from child theme, is not compatible with the new version of newspaper.
I can’t say if that is an replace or not, because I do not know what version of theme did you have before update, but this is caused by the settings from child theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
I try to recreate this issue, but I did not success
-> https://www.screencast.com/t/2dMiWj28
-> https://www.screencast.com/t/J5GXUb7b2MXz
Maybe you have a special demo install or a special header style…
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hello,
Please make sure you use this guide and increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
if this does not fix the issue, you can upload the theme via FTP: https://forum.tagdiv.com/install-via-ftp/
Thanks
Bogdan B
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
We recommend to be made via FTP.
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Thank you for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
We recommend to be made via FTP.
-> https://tagdiv.com/whats-new-in-newspaper-theme-9-5-update/
Thank you for your understanding!
Hi,
Ensure that you have installed the latest version of the theme via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Provide CPanel access for more investigations.
Thanks for the message!
Hi,
Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
If you have child theme please deactivate it until you update/install the theme.
We recommend to be made via FTP.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
1)Make sure if you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
2)Please notice that all of your custom modification through the code will be lost to the next update, sorry! The file where you have made this change was overwritten by the latest version of the theme and that’s why it reappears. You can try using the Child Theme.
Thanks.
Hi ALina,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access or CPanel so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.
Thanks for the message!
Press “Download” – “All files & documentation” and get archive of newest version of Newspaper (9.5)
Also read carefully this manual: https://forum.tagdiv.com/how-to-update-the-theme-2/
The developers recommend to update the theme via FTP.
I have been trying to install the theme on my wordpress site , every time I upload it I get the message link expired try again! Then I have uploaded theme on ftp (public_html/wp-content/themes) . This time it shows that theme has been installed. But when I click on preview or Activate “Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/sportsca/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1585” message appears!
The way I update my blog
1. Uploding via FTP by Overwrite all theme file
2. After uploding finish, I go to Plugin page, as seen all TD plugins automaticly disable
3. I delete all disable TD plugins
4. Go to Newspaper > Plugins. Re-install and active all TD plugins, finish
I have no problem with this method all the time.
So, I updated my Newspaper Theme to the 9.5 version using the FTP method with Filezilla and it totally changed the layout of the entire site. Plus it added code and it now looks nothing like it did before.
See it here: https://blog.truthentics.com/
I had a nice layout before with the posts in one column and the ads on the other. Plus I had the nice large post highlighted at the top showing the large feature images.
Now nothing like it.
I even re-installed the backup version and that’s not even the same.
How horrible!
Please advise.
Rich Farina
Updated evrything once again with ftp. Same result – blank pages.
1. I’ve updated theme through Envato plugin. So after that I still need to update plugins through FTP?
2. I can’t find anything about child theme changes in the chanelog (https://tagdiv.com/newspaper/). Where can I find info on how to “re-apply changes” to child theme?
