No search results were found in Documentation!
Best to upload web jpg images, with quality factor of perhaps 32-52.
*Not* Photoshop jpeg format.
In Photoshop do ‘save for web’ not ‘save as jpeg’ — two different formats.
Image would be more like 200kb not 2MB if saved as web jpg. 🙂
If uploading png, try doing png8 and switch to 64 colors, not png24 (only used when transparency needed; and best to upload these via FTP).
23 year Photoshop user here 🙂
Yep. Different theme has different modules. So you would need to recreate any home page layout. Might be easier if you’ve already moved to TD Composer from Visual Composer.
There some good plugins — theme check? I forget — that let you ‘try’ a new theme without losing all the settings/transients from original theme. Might be worth doing that first.
And always make backups of everything via ftp, php/myadmin, export WP dbase, export theme settings into a text file (e.g,. any custom widget text, any custom text in theme panel, any custom text in layout boxes…).
Not sure that helps – but some feedback anyway.
Hi,
If you installed the previous version that worked before, it should work now as well, if no other changes were made.
However, maybe you should consider updating the theme and the bundled plugins to the latest version. And also WordPress.
If you decide to do it, here is a useful guide with theme update information
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The FTP method is recommended in this matter. Before making the update, please make a backup as mentioned in the guide, just to be safe.
Thanks
Hi Catalin,
I reinstalled the theme again via ftp but still, I am not getting the mega menu option.
may be the problem is there with .zip file. if it is possible could you please provide the package again.
Thank you..
This error apears with tag div composer. I have upload the theme via FTP also and still not working properly
Hello Lipsita,
Notice that the Mega Menu option should have to appears in Menus section when you manage your menus, like this -> https://www.screencast.com/t/hdAIjvQmklb2 If this option is not there, you should try to make a new clean install from scratch via FTP way because it is possible that your theme installing to be incomplete.
Thanks for the message!
Hello JohnnyUSA,
Sorry for this but please notice that your theme installing it was not done correctly. Please read our documentation here -> https://forum.tagdiv.com/newsmag-install-via-wordpress/ -> https://forum.tagdiv.com/newsmag-install-via-ftp/ and follow all the steps from here if you want to achieve best theme results.
Thanks for your understanding!
Hi, just installed the theme yesterday and since then have had troubles with the theme panel and its continuous loop.
I’ve set all the parameters as requested, have also deleted the theme and restarted by uploading the folder via FTP.
Uninstalled ALL plugins except the necessary relevant tagdiv ones.
‘and I don’t have a child theme as yet.
Update the theme via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
Hi,
That is a weird issue. I have not managed to recreate this, or seen it before. If you deactivated all other plugins it means that they are not causing the issue. Check any custom code you might have entered in the theme panel, or maybe added to the theme files.
Switch to the main theme if you use a child theme.
You could try to reinstall the theme, and see if that fixes the problem
– https://forum.tagdiv.com/install-via-ftp/
Thanks
Hi,
I believe something is not functioning properly on your website. Please try and re-install the theme using this method
– https://forum.tagdiv.com/install-via-ftp/
Then create a new page and use the tagDiv composer and add the items you want, and set it as homepage. Check if everything is working properly
– https://forum.tagdiv.com/tagdiv-composer-tutorial/
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thanks
Hello! On the category page, the tab bar spans the first 2/3 of the page, and then the rest go into a drop down menu. Is it possible, perhaps with css, to make the tab bar go the full width of the page so that a drop down menu is not necessary. Please see here: http://e50.4da.myftpupload.com/category/gallery/ Thanks!!
Not part of the theme.
Likely you will want to delete the plugin manually from your /wp-content/plugins/ folder via FTP or from your hosting panel.
Hi,
It should not be complicated. If the theme version displayed is still the old one, then you did not update the theme fully or properly. The simplest way of updating or installing the theme is by FTP
– https://forum.tagdiv.com/install-via-ftp/
You can also do it with WordPress
– https://forum.tagdiv.com/install-via-wordpress/
You could consider making a backup before if needed, just to be safe.
More information about the theme update process here
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks
Hello vietfact,
If you will check our documentation with more carefully, you will find the way of theme installing, like this -> https://forum.tagdiv.com/newsmag-install-via-ftp/ -> https://forum.tagdiv.com/newsmag-installing-demos/
Thanks for your understanding!
Hello decentabid,
I have tested this demo on my side and it seems to work as expected with 4 version of Newsmag. It seems to be a problem only by your side. I suggest you make a full backup to your database and then make a new clean install from scratch via FTP way to another sub-domain, clear all the caches and check the results.
Thanks for the message!
Hi,
We have not had any other bad reports regarding the latest WordPress update. You could try to reinstall WordPress as well, then install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
Install only the plugins that are provided in the theme package, and see if everything is working properly.
Basically these are the theme requirements for the server, along with the parameters mentioned in the previous guide provided by Catalin
– https://forum.tagdiv.com/requirements-for-newspaper/
The theme is compatible with PHP versions up to 7.1.
Please let us know if you still have a problem using the theme.
Thanks
While some folks may not know how to use their PHP settings panel in their hosting, or don’t quite understand why the info reported by theme status is different from a local php.ini file for your hosting account, etc. — it’s often highly useful to *peek* at your ACTUAL site/server php setup using a simple query. Most good hosts might even have put such a file in your root directory anyway, perhaps not.
But it’s simple enough to find out:
Simply create a blank empty text file (not Word doc!) — and call it something like
phpinfo.php
then simply put this at top of the file and nothing else
<?php
phpinfo();
?>
then FTP the file into your public root, where your website is.
Then simply load the file in your web browser:
mysite.ggg/phpinfo.php
This simple query shows all kind of status about your php setup, installed modules, etc.
You can likely delete or rename the file to anything else for security purposes after looking at it.
Local PHP settings on your hosting may not match server over-rides, or hosting panel settings. Normally with any *good* hosting service you should have a hosting panel where you can see/set your PHP settings, version, etc. This is normally where you’d see your *actual* live php settings.
The theme is picking up that info from querying the current php settings as ‘reported’ by the server for your local install.
You can do the same by putting a simple php query file in your public root and then reading that in your web browser.
To read your actual php settings
create an empty text file, name it
phpinfo.php
put this at top of text file, and nothing else
<?php
phpinfo();
?>
Put the file in your root directory via FTP (same place your WP install is, or whatever).
Load that via web browser
mysite.efg/phpinfo.php
this will load the actual php settings as reporting by your system, for your specific site as well as overall server settings used by your site.
This should probably be in the them docs someplace, but there you go.
Theme is querying and posting the same data you see running that php ‘query.’ So, theme is not ‘making it up’ from some random info source. 🙂
Hope that helped. I don’t work here.
I did copy new version via ftp. But when I checked theme version in Welcome page, it shows 7.8.1. Why?
I could not updated via WordPress because when I am trying to delete Newspaper theme, it is saying “the folder does not exist”.
Please help, it’s really tiring to update the theme. Why it’s so complicated!?
Thank you,
Nad
Hello inalessandria,
I suggest you make a new clean install from scratch via FTP way, remove all of the untested plugins and leave just to active only the plugins which come bundled with the theme core files and check the results. Also, you should check this problem with your hosting provider because it would be some problem caused by your dedicated server. Ask help from them because they would help you in this case.
Thanks for your understanding!
Hello hafizhafizah,
It seems to be a strange error, sorry! Please try to download again the theme packet from Theme Forest, remove the old theme after you have made a full backup to your database and then install it again via FTP way because this is the surest method in this regard and check the results. It could be possible to be some corrupt files when you have downloaded the theme and that’s why you got this message.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello adam21s,
I have inspected your website and I saw that you have some problems with the sidebar and ads on the articles posted. I suggest you make a new clean install from scratch via FTP way, clear all the caches and check the results. -> https://www.screencast.com/t/UQGsyd5z
If you are using some untested plugins, remove all of these and leave just only the required plugins to active and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Glenn,
Maybe you are using some untested plugins which are not compatible with Newspaper 8 and that’s why you got this, sorry! I do not know what kind of plugin you are using but please notice that we do not recommend using any others plugins for this optimizations because it is not required. Try to make a new clean install from scratch via FTP way, clear all the caches and use only the plugins that come bundled with the theme core files and check the results. If the problem is still there, you should provide your website URL and also, some useful screenshots with before/after results.
Thanks for your understanding!
