Search Results for 'ftp'

Hello jkellerer,

Try to read the following useful guide here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/ Also, for theme installing, you should use the FTP method because this is the surest way in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/newspaper-install-via-ftp/
Please keep in mind that our Mobile Theme plugin is fully tested with our theme and it is fully compatible with it and it do not cause any errors in the theme .

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

@lazuardi please use this guide to install the theme: https://forum.tagdiv.com/install-via-wordpress/ or https://forum.tagdiv.com/install-via-ftp/

@elitecolumn it is best practive to create your own topic and not post a different question in siomeone else’s topic 🙂 just a reminder.
You can use an author card as this guide shows: https://forum.tagdiv.com/author-card/
If you want to activate a profile picture in the post next to the author however, you will have to add it through customization as there is no option for this in our theme. Here is an example: https://forum.tagdiv.com/topic/small-author-image-just-before-the-author-name-after-the-title-of-the-post/

Thank you!

Hello Anna,

If I do not have your website for a closer look, notice that I cannot provide a more accurate response. Please try to disable all the untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that all of these to interact with the theme core file and break the responsiveness of the theme. After this, if the problem is still there, please make a new clean install from scratch via FTP way because this is the surest method in this regard, clear all your, purge CDN files and check the results. For more information about FTP way, please consult here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
Please only use the visual composer version that comes with the theme. Please disable the plugin and delete it from the plugins section and then install it again from here: http://screencast.com/t/PtNqOuhl
If the error is still there, then access your files via ftp and delete visual composer (js composer) from your plugins folder and then try to install again.
Let us know how it goes.
Thanks.

Hello mdegnan,

Please try to make a new fresh install from scratch via FTP way because this is the surest way in this regard. You should use only the required plugins which come bundled with the theme packet and rule out any conflicting plugins. After this, if the problem is still there, please provide your website URL so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello markangus,

I have checked your website and I did not saw any problems with your content on your Homepage. It seems to work as properly, like this -> https://www.screencast.com/t/0AAut1Cl You have to update your theme via FTP way because this is the surest method in this regard according to our documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello Testspiel,

I have checked your website and I saw that you have some errors in your console as you can see here -> https://www.screencast.com/t/JkXmOz1gY and also, I have noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues like these. You should try to disable all of these, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. If the problem is still there, yo should try to make a new clean install from scratch via FTP way and check the results.

Thanks for your understanding!

Hello anoopcnair,

To be safe, you should make a full backup to your database and then switch the theme to a default one, remove the old version from your side and install a new one which you have downloaded from Theme Forest via FTP way because this is the surest method in this regard. Also, only the required plugins should have to be installed if you want to bring best results with the theme to rule out conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello otsnews,

Please notice that our theme has been tested with the latest version of WordPress and seems to work as expected, sorry! Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Also, you should install only the required plugins which come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

This is a wordpress error that lots of people face. Here is a possible fix
http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/
If you still cannot install the theme via wordpress, then you will have to use ftp. Here is a tutorial to guide you through the process: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello Berbi,

I have checked your console and I noticed that you have a lot of js errors as you can see here -> https://www.screencast.com/t/62bPU9cOLZcy Also, I saw that you are using some untested plugins which can interact with the theme core files and cause these errors. Please try to disable all of them, leave just Visual cOmposer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please make a new clean install via FTP way because this is the surest method in this regard. Notice that the smart sidebar is a sensible functionality of sidebar and if you will have some interferences between JavaScript code, this will not work and that’s why it is very important to rule out all your untested plugins which might cause these errors from your console.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

This is a wordpress error that lots of people face. Here is a possible fix
http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/
If you still cannot install the theme via wordpress, then you will have to use ftp. Here is a tutorial to guide you through the process: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hello Kundurnews,

The theme update should not influence your theme structure, sorry! Do you update your theme via FTP way? I have checked on my side and the theme seems to work as properly and also, the mobile theme, as well. Try to revert the theme to the default state, without using some untested plugins which can interact with the theme packet and cause a lot of unknown issues. I have checked your theme console and I noticed that you have some errors through it which come from your theme customizations, sorry! You should get rid of them and then check the results. If the problem is still there, you should make a new clean install from scratch via FTP way and check the results. By default, the theme works as properly and it is mobile friendly.

Thanks for your understanding!

Hello orlando,

Please keep in mind that our speed booster plugin does not remove anything from the theme, sorry! For more information about how you should use our speed booster plugin, please consult here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Also, if the problem is still there, you should create a new clean install from scratch via FTP way because this is the surest method in this regard. For more information about this, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello mRelby,

As you can see, if you will test our demo on iPad, you will notice that the sidebar will be sticky and work as properly. I suspect your issue happens due to your theme settings. Try to disable all the active plugins, leave use Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, you should make a new fresh install via FTP only with required plugins and check the results. Notice that if it goes on our demo, it should work on your side.

Thanks for your understanding!

Hello pacoesni,

I have tested on my side, with the default state of theme and the paragraphs seem to work as properly as you mention here -> https://www.screencast.com/t/3otuRxflk I suspect this problem happens due to your website configuration, sorry! Please try to disable all the untested plugins, if you are using something like this, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if you have some additional customization through the code you should remove all of them and the theme should work in the default state.
Also, if the problem is still there, you should make a new clean install from scratch via FTP, only with required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks of r your understanding!

Hello marcusvilson,

Please keep in mind that the plugin come bundled with the theme packet and it should work as properly, without any activation. You should install the theme via FTP way because this is the surest method in this regard. Also, for more information about Visual Composer, consult the documentation here -> https://forum.tagdiv.com/update-the-visual-composer-plugin-wpbakery/

Thanks for your understanding!

Hello Berbi,

1)The latest version of Newsmag is 3.3.1. You should update it from ThemeForest, via FTP way.
2)Yes, it is available and for pages. You should setup according to our guide here -> https://forum.tagdiv.com/smart-sidebar-2/ In the future, please read our documentation because there you will find all the available settings from our theme.

Thanks for the message!

Hello mike6209,

I guess that you are using some untested plugins with the theme and it is possible that all of these to interact with the theme core files and cause a lot of unknown issues, like these, sorry! First of all, you should make a full backup to your database and then, switch the theme to a default one, remove the old version of the theme and install via FTP the latest version of it because this is the surest method in this regard.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello luxechicago,

Always, we recommend doing your theme update via FTP because this is the surest method in this regard. For more information about this way, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/

Hope this helps!

Thanks for the message!

Hello Videnciastral,

I have checked your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of these, leave just Visual composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
If you do not have any access to load media in your media library, please make sure that you have set them all the permissions for upload folder in your Cpanel/FTP. Also, check your system status parameters to be higher increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, if the problem is still there, please try to make a new clean install from scratch via FTP and check the results.

Thanks for the message!