Search Results for 'ftp'

Hi hansennn, If I’m right is possible to be a problem between the theme and some plugins or module security from host/server.
The best solution is to make a full backup to your website and database, then delete the theme and theme plugins and install the theme manually using FTP or cPanel https://tagdiv.com/update-newspaper-theme/ also during the theme installation, please disable all plugins and make sure that the theme requirements are set at least as in our guide from here https://forum.tagdiv.com/requirements-for-newspaper/
After the theme and theme plugins are installed make a test to see if those are working and only after that enable the rest of plugins to make sure that there are no plugins interfering with the theme settings.
Hope this will help you!
Let me now the results!

Hi ntca, what method did you use for theme update ? did you made a backup? because is possible that if you used the automatic update to interfere other plugins with the theme options during the theme update.
If you have a backup and you want, please make a test and update the theme manually via FTP/cPanel.
Thank you!

Hi,
You nerd to use the ftp or cPanel and in plugins directory you must delete the folder with JetPack plugin, then you should be able to install the plugin again.
Hope this will help you!

Hi,
usually this problem appear when there is already a folder with that name. What you can do is to use cPanel/FTP and make sure that you delete the theme plugins, after that you can reinstall the plugins using our guide from here -> https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Hope this will help you!

Hi JAMES0712, as I can see the problem is indicated to an WordPress file and not theme file-> https://i.imgur.com/OoflTnP.png
If somehow this problem appear for some file from the theme that were not installed correctly during the theme installation. Normal this problem should be fix if you delete and reinstall the theme via FTP -> https://forum.tagdiv.com/install-via-ftp/
If there is still a problem, please let us know!
Hope this will help!

Hello!

First of all, please do these steps from here: https://forum.tagdiv.com/install-via-ftp/
If you bought a license, then you can get the license using this guide: https://tagdiv.com/how-to-activate-the-newspaper-theme/
Let me know about your results!

Thank you!

Hi IFP News, if you have a fresh install and this is not working, also you tried our guide, what you can do is to send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!

Hi,

Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.

Also make sure that you have the theme updated to the last version.

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps;

Also please check our documentation for When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello!

You could try to download and reinstall our theme by following our guides:
https://forum.tagdiv.com/whats-included/
1. Via FTP: https://forum.tagdiv.com/install-via-ftp/
2. Via WordPress: https://forum.tagdiv.com/install-via-wordpress/
Check our guides and let us know about your results!

Thank you!

Hi,

Usually allowed memory size is when the wp memory limit is to low, make sure that you have set the theme requirements as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also because you have some many tags is possible to need at list double of wp memory limit.
If there is still a problem, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Hope this will help you!
Let me know the results!

Hello!

For uploading the Newspaper theme on your website you have 2 options:
1. Via FTP: https://forum.tagdiv.com/install-via-ftp/
2. Via WordPress: https://forum.tagdiv.com/install-via-wordpress/
Check our guides and let us know about your results!

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php

add_action(‘admin_head’,function() { echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’; });
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!