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wcdt
Participant
#0

Hi,
After upgrading to Newspaper 11.1 and WP 5.8, I have issues with Tagdiv composer as follow:
. Newspaper system status = it’s fine, green (WP memory request = 256MB)
. Homepage – edit with tagdiv composer: the site cannot load (circle waiting/pending very long)
. Category page – edit with tagdiv composer: the site loads easily, works very well
. Header missing on homepage site, header is on every category page, post page

Kindly help me fix this issue.
Thank you very much,
William

wcdt
Participant
#0

Hi,
Please help me with homepage without header issue, even though category pages and other pages have a proper header.
Thank you for your quick support

EUCMH
tagDiv Member

in the content – use /td composer select the top of the content and use the css to get the content joining the header (looks like -30)

adempsey
tagDiv Member

Thanks! That actually was the problem. I completely missed that. Unfortunately I went ahead re-making the home page. I believe I put elements in the header instead of the body of the page, which was causing my problems.

Anyway, thank you so much! That saves me a lot of time.

EUCMH
tagDiv Member

Hey Dieter
Thank you – Installed and runs waw :)))
I upgraded to 11.1 and spent about 4 hours restoring the modifs in style.css, made a copy of the modification, then added the modifications in additional css.

I just have a problem with the homepage (width) in header and footer as well as background in footer

eucmh.com

Thank you

Gunter

themeparktechnology
tagDiv Member

I took a look at it with the composer and there is no space element that I could see. I did switch to using my own custom header rather than one of the defaults and the white space disappeared. Problem solved in that regard, but I’m still going to look for the cause of the white space in the first place.

manojkb5
Participant
#0

Hello!

Greetings of the day and great to use your theme. Please help in the following;

1. Our site is new.indiaseatradenews.com We have imported City demo and our client wish to have the logo overlapped to the content area, similar to the City in demo. How it could be possible?
2. We have added an image element on left top, just below the header logo. We wish to have that image fully filled up in the column, both width wise and height wise. Please help.
3. Do you guys provide some support ticket mechanism? If we wish to share some login credentials to get further assistance, how to do that?

Thanks and Regards

adempsey
Participant
#0

The recent WordPress and Newspaper update completely destroyed my site layout. I was getting errors for different tagdiv blocks that just wouldn’t show up. So, I had to re-install the pre-built websites without content and redo it. I think it removed any custom CSS code I had as well. It’s been so long since I looked at that I completely forgot about it.

So, I am currently trying to reformat the style to get back to what I had.

My most recent unresolvable issue is that every category page shows all of the edits I made to the Home page. How do I remove the header/menu and other edits I made to the home page from displaying on all of the category pages? I think I did this in the past with some custom CSS.

Thanks.

themeparktechnology
Participant
#0

I have a white space below my header and above my content. I’ve been going through settings and templates trying to find what’s causing it, yet it still persists. Any ideas? Please and thank you.

Screen-Shot-2021-07-23-at-8-59-26-PM

antonio0000x
tagDiv Member

Why has my mobile header that I created stopped showing when I have changed nothing?

antonio0000x
tagDiv Member

So, are you telling me that you can edit the HEADER/MOBILE HEADER with TD Composer, but you cannot do the same with the FOOTER? This isn’t making sense.

phredds
Participant
#0

New Logo Not displaying in the header after changing

danielpaixaobr
tagDiv Member

You mean I need to disable visual composer first?
What I said is that when I click on import the header from another layout, I can’t. The blue screen where I click to confirm is behind, hidden.

danielpaixaobr
Participant
#0

I’m trying to import header and footer, with no success.
The button to click confirm is behind the screen where I am.

What would be the solution?

Vlad S
tagDiv Staff

Hello!

If you are using a Global header, TagDiv Composer can’t work on it. You can however import a cloud library header to edit it. You can edit without setting it as a header and see how it will look.

I hope this was helpful!
Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit header with tagDiv Composer, select the zone on the header menu, and in the General tab is the option Shadow, please set the value to 0 => https://www.screencast.com/t/XgYQNKEOSnCi

Hope this helps you!

Thank you!

ontheslowlane
tagDiv Member

I only see these options, please advise:

Header Menu (Main)
Footer Menu
Top Header Menu

No mobile options.

vincentalain
tagDiv Member

Hello,

What I seemed to have been able to figure out is that when the theme updated it rolled most of my customizations, headers, footers, settings, etc back to system defaults. This is wild to me that your update instructions state NOTHING about disabling extra plugins and the child theme….why is that the case?

And furthermore, I attempted to use the time machine feature to roll back to version 10 instead and it would not roll back… why include the feature that doesn’t work?

Lastly, How do I prevent auto-updates in the future? And how can I take a copy of my settings to ensure that this NEVER happens again? As developers, you have a very big responsibility to your users to provide the largest amount of information. There should be more warnings, disclaimers, and disclosures about performing updates.

Thank you!

Atithya
Participant
#0

Hi, sometimes AMP pages will brick the content. Also, the homepage is not showing as mobile/AMP on phone and if I am opening any article, the AMP pages are not showing properly. Means, there is an issue with alignment of the header. Please check for electronicsforu.com.

mediax
tagDiv Member

Thank you Vlad, the reason I am still using the global template is that we are running a live site serving ads and 4 of these are in the Global Header position / 3. The menu is part of this Global header. For some reason, when I open my HOME page with TagDiv composer, there is no option found to edit the menu area. Am I missing something – we are using a child-theme.

Anamaria
tagDiv Staff

Hello,

If you want to disable the join and sign in go in Theme Panel -> Header -> Sign In/ Join => https://www.screencast.com/t/BDZXiYHApD, also, to translate the join go in Theme Panel -> Translations -> Translations => https://www.screencast.com/t/FEAq0XZnZq -> https://www.screencast.com/t/2XXkas6zxbpl

Thank you!

Calin
tagDiv Staff

Hi, you are using a pro demo, therefore you can make the logo larger by editing the cloud header with tagDiv Composer, select the logo and set the dimension -> https://i.imgur.com/7Z0LVyF.png -> https://i.imgur.com/MuY5DQO.jpg or if you use text -> https://i.imgur.com/XBIxsIl.png -> https://i.imgur.com/XRQo2o2.png also you can use svg -> https://i.imgur.com/xuLncpA.png
I hope this will help you!

Vlad S
tagDiv Staff

Hello!

If you are using AdSense ads the code must be pasted in the theme header as you can see here: https://www.screencast.com/t/srU3OoQZF If you are using Cloud library templates you can also use an adbox as you can see in our video guide here: https://www.youtube.com/watch?v=fa7GenCHcBU

I hope this was helpful!
Thank you!

usacarry-2
Participant
#0

I’m been searching and trying different things and nothing I do turns off the shadow between the header and the content. Where is this controlled?

image

ghezzicharlye
Participant
#0

I updated to 11.1 and the product registration, all logos, all banners disappeared. I have inserted the logos in the HEADER, but only a written with the name of the website appears. I don’t know how to solve it

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