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Simion C.
tagDiv Staff

I thought you were decided to request a refund. We will try to help you with the problems you are having.

You simply have to install the theme, we have these guides
https://forum.tagdiv.com/install-via-wordpress/
https://forum.tagdiv.com/install-via-ftp/

Be sure to check the theme system status panel after installing it. There are theme requirements in terms of WordPress and server that should be set. If needed contact your hosting provider for help
https://forum.tagdiv.com/requirements-for-newspaper/

Then install the demo you want. Choose with or without content
https://forum.tagdiv.com/installing-demos/
With content the homepage of the demo will be provided. You can edit that homepage and configure the elements to display your own content instead of the demo content.
Without content the demo homepage will not be provided, you will have to build it with the tagDiv composer.
Let us know if you have problems and we will try to help you.

axehorde
Participant
#0

hi, I recently updated my website with your theme and I noticed a slowdown in performance. The site continues to load as if there were some background process that fails to load. On the homepage, for example in the slider images just below the featured images, the first img load and the rest remains empty or it load after 3 min.

Can you tell me what’s wrong with the site? The plugins installed are those suggested by you plus 2 extra (which do not affect the upload because trying to disable it does not change anything).

I could not install WP Super Cache because it says “not supported”. And the only warning I see in system status is this Speed ​​Booster v4.9.3 – Disabled – incompatible plugin detected: akismet / akismet.php
I also have the jetpack plugin (by default) and disabled lazy load and other stuff.
Also Regenerated Thumbnails.

Tried to follow your guide for a faster website but I can not understand much …

Fabio Russo
tagDiv Member

The link that you see connected is that of the homepage background.
I tried to disable the theme function, but the category background link does not work

Simion C.
tagDiv Staff

Hi,

That message you are receiving is a WordPress message, not coming from the theme. Admins have access to all the settings of the website, so if you are the admin the problem is caused by something else. I found some topics you can follow
https://premium.wpmudev.org/blog/fix-not-allowed-access-page-error-wordpress/
https://wordpress.stackexchange.com/questions/247039/how-do-i-fix-the-sorry-you-are-not-allowed-to-access-this-page-error-i-get-on
https://www.quora.com/How-do-I-overcome-this-error-in-WordPress-Sorry-you-are-not-allowed-to-access-this-page

The theme activation is in no relation to that message. If you do not activate it, there will be a constant notification displayed as you write or edit posts for example.

Also be sure to check the theme requirements panel, for optimal functionality
https://forum.tagdiv.com/requirements-for-newspaper/

Installing a demo is possible in 2 ways. Either install it with content (this will import the demo homepage and dummy content, theme panel settings etc)or install it without content (it will not provide the homepage, the rest will be the same).

Installing it with content will require more work from your part. The homepage will be provided just like in the demo, but it will display dummy content. You will then have to edit the page and edit blocks, grids etc to display your own content. Also set your own menus, logos etc.

Another way would be to install the demo without content, and instead of rebuilding the homepage copy the homepage structure of the demo. Like mentioned in these topics
https://forum.tagdiv.com/topic/is-it-possible-to-change-the-website-demo-from-one-to-another/
https://forum.tagdiv.com/topic/wish-about-the-demo/
https://forum.tagdiv.com/topic/getting-started-from-demo-best-practises/

Thanks

activeJR
Participant
#0

Hi

Why is the homepage not showing on the Homepage, but its showing everywhere else on my website?

https://www.activejr.com

RocketRundown
tagDiv Member

@Bogdan B. just had to say THANK YOU! This little bit of info turned my mobile homepage from a mess into EXACTLY what I wanted. You can see my efforts at http://www.rocketrundown.com

Catalin
tagDiv Staff

Hello Mercuriel,

I saw that you are using the Page Template+Latest Articles+Pagination. You should change this page template to Default, for example, if you want to create your all homepage with TD Composer.

Thanks for your understanding!

Mercuriel
Participant
#0

Hi there,

RE. https://catholica.co.uk/

On my homepage, each section has the heading and then a small yellow line underneath it. E.g. on the homepage the “LIFESTYLE” section has a yellow line directly underneath the heading “LIFESTYLE”. Same for “LATEST ARTICLES”. However, for some reason, my “POPULAR” heading does not have a yellow line underneath it and I cannot find a way to make the yellow line appear. When I view it in TD Composer the yellow line is there, but not when I’m actually viewing my homepage.

Thanks!
Chris

Mercuriel
Participant
#0

Hi there,

RE. https://catholica.co.uk/

Just above the footer there is a section with “LATEST ARTICLES” and “RECENT POSTS” just below “EXPLORE SPECTACULAR LANDSCAPES” which I cannot edit with TD Composer. Do you know how I can edit this section of my homepage?

Thanks,
Chris

emssp
Participant
#0

Hello,

After upgrading to version 4.3 I noticed that some Featured Images are loaded in full size at first load time (2-300KB each).
So that my website (otelders.org) loads in 12 seconds, 8.5MB of data.

It’s weird because only some Featured Images are loaded, not all of them, others are loaded as small thumbnails, as it should be…
Do you have any suggestions where to start?

Thank you!

danielvdell
Participant
#0

Hi! I’m wondering how to get rid of this blank space between the header and the homepage? https://www.screencast.com/t/Vkq7ToThp

It only appears when I have another (non-homepage) Page on my site. Otherwise, it disappears — I’m thinking something to do with breadcrumbs?

Thanks in advance for your help!

33ParkMedia
tagDiv Member

Okay We deactivated that plugin and the error code went away. But our search is still linking to the homepage instead of doing a dropdown. The search works properly when in ‘customize’… any ideas?

https://capitalequityreview.com/

MBESIKCI
tagDiv Member

Hello Catalin,
It didn’t work actually.
I’d like to delete all menu breadcrumbs expect posts. Just my homepage doesn’t have breadcrumb. What should I do
I want to delete breadcrumbs Home/design ideas Home/remodeling
my website is: houseinteriordesign.org

afratus
Participant
#0

Hello,

I have some questions regarding css features on Newspaper in my site (www.topensandoemviajar.com). Maybe you can help me:

1. When the homepage loads, it appears the the html is loading before css. Why?
2. The images on homepage appears to be low res when I use large screens.
3. Sometimes when I reload the site, a blank space appears between menu and big picture. I inspected the element and it shows like this:
<div class=”td-header-menu-wrap-full td-container-wrap td_strecht_content”style=”height:1068px;”>
<div class=”td-header-menu-wrap td-header-gradient”>
4. I’m currently using version 8.5, as a lot of troubles appeared on my template after I tried to update to 8.6. Can I try to update to the last theme version?

Thanks a lot!

wormtraders
Participant
#0

I’m using AWS S3 to store all my images but on my homepage all of my images on thumbnail doesn’t change to AWS S3 URL.

this is my website : https://wormtraders.com/

But when i read the article, all the image changed to AWS S3.

vargaspazdaniel
tagDiv Member

However i have another website with Newspaper 8 with older version and in this didn’t happens never… It’s the same version how can be this possible? Newspaper 8 is prepared to use custom ads, i don’t see any reason to work properly with custom ads in homepage but not in posts… This is clearly a problem of the theme and lastest updates…

minamoto19
Participant
#0

Hello.

We would like to include only sticky posts in a block.
We added the block using tagdiv but when we choose featured it show no posts in editor and nothing in front panel.

How can we add the latest sticky posts in a block using tagdiv?

Kind Regards

createfamilyculture
Participant
#0

I’ve been building this website for a couple days, so it’s a work in progress. Today something changed and I can’t figure out why. When on the Homepage, featured images don’t load and the menu doesn’t drop-down. But, on the Blog page everything loads great and the menu drops down just fine. I try to open the Homepage with the TagDiv Composer and it just spins & spins and never loads. It’s been like this all day. Any ideas on what the problem could be, and how to fix it?

Screenshot of trying to load TagDiv Composer for the Homepage

ctoweett
Participant
Smart List - topic
#0

Hi. I normally use h3 or h4 as the title for my smart lists. But when I use Chrome’s Inspect Element feature, they are returning h2 tags. One of my posts on the homepage in the flex block (the county governments one) has smart lists and it returns h2 tags from its smart lists titles when checked under SEO Centro while the rest of the homepage has h3 tags. Are smart lists titles set as h2 by default?

comunadv
Participant
#0

Hi guys!
I have a post with three categories: ‘Entrevistas’, which is the primary category; ‘Mayo’, which is the monthly issue; and ‘Portada’, which are the main featured post.
I’d like to know how to show ONLY primary category in homepage post.


Thanks!

valergiorgio
Participant
#0

which aspect ratio does the video have for the background of the homepage ?

Also, on the desktop it is playing automatically but on the mobile version you see a big youtube play button in the background.
How to change this ?

MBESIKCI
Participant
#0

Hello
I just want to delete breadcrumbs for those pages: Homepage, About and terms
I’ve already tried CSS codes for example:

.page-id-21 .breadcrumbs {
display: none;
}

But it doesn’t work.
Can someone help me to delete breadbrumc for these pages?
regards

Simion C.
tagDiv Staff

Hi,

You can remove that by clicking on the remove element icon
https://www.screencast.com/t/zDXG54hR
Then save the page and view it (or save the page and refresh it)
https://www.screencast.com/t/Bp4eAK3yB
The homepage post should be removed fro the page.

andreamarta
Participant
#0

Hello, every time i try to modify the homepage of my blog, this is the error which appears:

Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!

This is the website: http://www.intercomunicador-moto.com
I tried to deactivate all the plugins but the problem still appears.

What can I do?
Thanks
Andrea

Simion C.
tagDiv Staff

Hi,

The homepage post is based on the post template 8 design and functionality
https://demo.tagdiv.com/newspaper/td-post-2015-awards-all-of-the-best-and-worst-moments-from-the-show/
The image is set as background and not supposed to be clicked, only the title can be clicked.
Grid modules use thumbnails, these are different functionalities.
Maybe this could be done with modifications in the homepage post element code
https://www.screencast.com/t/6BQ8Zsu3
It will not be a copy/paste unfortunately, I could not say exactly what has to be done in order to implement this modification for the homepage post. Maybe you can figure it out, if this is absolutely required.
I will however make a note of this on our suggestion list, it will be considered by our developer team at some point.

Full grids are full width, they should be placed with the tagDiv composer. If you use Visual composer the full grids may not look properly, even if you stretch the row containing them.

Thanks

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