Hi ! I want to disable related videos for Youtube Embeds. I did install the plugin “Hide Youtube Related Videos” in Newspaper but the plugin is not working. Can you help me please? luyindulalu
Now you can not see the problem because I added two other new post.
The problem occurs in the featured BIG GRID (in my case the Big Grid 4): using the post template 9, 10 and 11, the images in the BIG Grid, are not displayed correctly (they are covered by a black halo). I also noticed the problem on a site of another customer. Unfortunately I could not take a picture to my phone in the past few days otherwise I would have sent.
If you do not solve this problem I will never use the 9,10 and 11 template.
The theme is very nice and you are professional but I have no problems every day!
Another problem: I installed a premium plugin for the management of social networks, use two different versions of bars, one for the desktop version and one for the mobile version. The mobile version sometimes it works and sometimes not, sometimes in some post work and others do not (mobile I do not view the desktop version). I can not understand, there is something wrong.
Thank you
Edy
Hello
Sorry for the spelling (written by the translator)
I have a site on Wordpess with another template.
I have a VPS.
I installed on VPS test domain and copied the entire page with all the data to test WordPress domain.
I installed Newspaper.
I configured Newspaper. Everything works without a problem.
I am now ready to export Newspaper.
Just copy the files Newspaper via FTP and install the template in the panel?
All settings Newspaper will be moved after import (export Newspaper done to txt)
I need to export data to MySQL database tables?
Regards
Hi,
I just bought this theme, and i’m new to wordpress, so i started testing the tech news demo theme…
When i for instance add an article for apple it also ads it to all other categories?
I have been looking at the source, and it seems there are no IDs added in there?
Can this be fixed?
Thanks
Hello,
If i would use the same regular lisence to reinstall the same website what i must to do :
if i click reset i can reuse the lisence ?
Thanks
Hello kleber,
This error happens due to your untested plugins which are used on your side. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and check the result. Also, if you have a Google Analytics code, check to be right added with the script tag.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello giahancute2013,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch via FTP, clear all your caches, purge CDN files if you are using the CDN system and check the results. Notice that the filter should work as properly.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Bogdan. I’ll try to ask in other words. In general, does your theme support shortcodes for main page? If not you have to write about it in your theme’s promo. It’s very important for any webmasters.
Examples:
https://wordpress.org/plugins/search.php?q=shortcodes
We bought it, installed, spent large numbers of hours to tune it and now we see that the theme is for simple blogs only.
Hello john low,
My advice in this regard is to make a new fresh install from scratch via FTP way because this is the surest method in this regard. Also, install the latest version of the theme with only the required plugins which come bundled with the theme packet. Clear all your caches and check the results. In this case, the theme should work as properly. For more information about theme installing, please consult here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi
I want to insert a paper.li widget or iframe in home page. This should be through HTML code from paper.li (or maybe javascript) bit although the template have the possibility to insert html code, this don’t work. In paper.li tips suggest to install a plugin Advanced iframe.
i would like to know what would be the better solution. Thanks.
Hi – I already did all that, as I have seen others in the forum with this issue.
Using zero plugins, standard theme out of the box, no modifications, no custom code, no child theme…
Just a stock install.
I have also turned off lazy load,
and still having problems with images not being pulled
into front page, and category page displays.
Please help… would a login to look help you?
Thanks
Hello fxnewsman,
As you can see, our default theme work as properly, as you can see in our demo, like this -> https://www.screencast.com/t/Sn96SaMf I suppose that your changes happen due to your untested plugins which are used on your website. Please try to revert the theme to the default state, remove all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
I installed the Slider Revolution plugin and after that even tho it was installed it appeared the following sentence:
“The plugin generated 217 characters of unexpected output during activation. If you notice “headers already sent” messages, problems with syndication feeds or other issues, try deactivating or removing this plugin.”
What should I do?
Hello ecase,
Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard and install only the plugins that come bundled with the latest version of the theme. I have tested on my side and everything seems to work as properly. Follow my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello midronepro,
Unfortunately, until now, we do not have any bad reports in this regard, sorry! The mobile theme should work as properly, no matter what hosting provider is used. Try to make a new clean install from scratch via FTP and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Hope this helps and let us know how it goes!
Thanks for the message!
Hello Deaf,
Until now we do not have any bad reports in this regard, sorry! Try to disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches, purge CDN files and check the results. Install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.
Thanks for your understanding!
Hello,
In my site (www.videosupporters.com) I´ve got the Search function, that is working well in the desktop and in the mobile theme. In the Search function, it is supposed that the user writes the name of the countries or teams that have already related videos. As I don´t have videos in all countries or teams, in the menu of the site it is possible to see which teams and countries have already videos, in order that the user in the search function writes only those who already exist.
When the user is in mobile (and I have the mobile theme installed), I don´t have the menu option activated, because as you have explained in a previous support the theme can only put posts and not pages. As a result, I´d like to know if it is possible the following: reactivate the menu (I know how to do that) and, for example, if the user selects “Argentina”, it will open a page where are going to appear all the videos that have the tag “Argentina” (in order words, it is a kind of search function with a previous defined tag – for example, if the user selects the sub-menu “Argentina”, it will open a page with all the videos that have the tag argentina; if the user selects the sub-menu “Portugal”, it will open a page with all the videos that have the tag portugal; and so on).
Thank you.
Best regards.
Hello Viachaslau1974,
Please keep in mind that I have tested our demo to this Mobile-Friendly Test and I got this -> https://www.screencast.com/t/7b1ue0GZvRN It seems that our theme is mobile friendly, after this result. All of these errors happens due to your website customizations. You should try to revert the theme to the default state, remove all untested plugins if you have something like this and try using only tested plugins and rule out any conflicting plugins. Also, if you have some additional customizations, notice that all of them can influence this bad results which you have got after testing your mobile friendly. I suggest you make a new clean install from scratch with the latest version of it via FTP and check the results. Every time, before reporting an issue with the theme, please try to check it on our demo and if it will be there, means that the problem is caused by the theme.
Thanks for your understanding!
Hello ramspeed,
First of all, check your Theme panel->Block Settings that your thumbs to be activated like this -> https://www.screencast.com/t/I85cef0Ey4 Also, if you are using some untested plugins, please try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Notice that our theme uses thumbs and the images are cut by these. So, if these are disabled, the theme will display the image at the original size and could look ugly. Clear all your caches, purge CDN files if you are using the CDN system and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
I installed the theme and did not install the demo and I introduced my post and my Home page built with Visual Composer. But I want to get a Home page with the same look as Newspaper 7 Default. If I install the demo to get it, will I lose all my content and entries?.
Thanks and excuse my bad english
Hello team,
since a few days I have the problem that only in Firefox simple breaks <br /> are displayed with too much line spacing. In Internet Explorer, Chome, Safari everything is fine. The lines with double line height appear only in Firefox. (PC and Mac). What can I do? I have two Newspaper themes bought and it is in two installations the same. WP 4.7.1
regards
genloc
Hello hawks13,
Unfortunately, this type of plugin is untested with our theme and we have no idea about the theme behavior with this type of plugin, sorry! Also, we cannot provide support for untested plugin implementation, sorry! You can try to install it and check the results.
Thanks for your understanding!
Hello tsuba2020,
Please try to make a new clean install from scratch via FTP way because this is the surest method in this regard. For more information about this, you should consult our guide here -> https://forum.tagdiv.com/install-via-ftp/ Also, if you are using some untested plugins, try to remove all of them and leave just tested plugins. Clear all your caches, purge CDN files and check the results.
Hope this helps and let us know how it goes!
Thanks for them message!
Hello Finland,
Please keep in mind that until now we do not have any bad reports in this regard, sorry! First of all, you should try to disable all the active plugins, leave just Visual Composer to active and install only tested plugins which come bundled with the theme packet and rule out any conflicting plugins. Also, you can check this guide here -> https://codex.wordpress.org/Hardening_WordPress if you want to know more information about the security of your website.
Thanks for your understanding!
