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HIGHLIFE
Participant
#0

I just purchased Newspaper and everything was good when I installed the theme but now Revolution slider is asking me to update but I first have to get premium support. What gives? I thought the theme came with revolution slider. Is this something I will have to work around?

PKP01
Participant
#0

Hello,

Just purchased and installed Newspaper and happy so far. I have question on dates publishing at the post titles in page blocks. I’d like to hide them for most of the blocks but in area where I show newest posts only I’d like to show them. I’ve seen global hide/show option but how can I define it for specific block?

Thanks,
Pawel

RitaLorraine
tagDiv Member

Hi Bogdan,
YES, that’s exactly what happened. After I updated, I went to Appearance>themes. The previous default theme was still active and version 7.6 (the updated theme) was showing but had not been activated. So I activated version 7.6 and that’s when all my sidebars were stripped. I had the “Default” demo installed.

NEW QUESTION: So what do I do? I’m going to plod back thru and try to reinstall 14 tedious sidebars, because I’m afraid that using the previous backup might destroy my site. But what’s going to happen when it’s time to update again? How can I avoid this happening again?

betapolar
tagDiv Member

Thank you for the theme punch link.

My question more precise: Shouldn’t there be an “active” instead of “optional” at Revolution Slider after installing the plugin?

I installed and activated the travel blog demo. Shouldn’t there be a place for choosing a slider? Some demo sliders are installed and inside the Revolution Slider config area they’re working fine.

Jan

Bogdan B.
tagDiv Staff

Hello,

Please try the alternative method then using ftp: https://forum.tagdiv.com/install-via-ftp/ and make sure your server meets the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

LaticFan
Participant
#0

Hi,

I just bought your theme and installed and activated it.

Sidebars are showing up on the homepage but nowhere else. And when I try and create a new custom sidebar it never appears in the Widgets section.

What’s wrong?

ndmanh2002
tagDiv Member

I know Mr., TagDiv. I only upload newspaper.zip file to install theme. but it is not install.
I can not setup your theme.

Catalin
tagDiv Staff

Hello kostaskir,

I have inspected your website on mobile mode and I saw that your top Big Grid does not show as properly the featured images. Also, I have noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Catalin
tagDiv Staff

Hello flyway,

I have inspected your website and I saw that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hello,

Please do a clean theme install using this method: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Please use this guide to install your theme: https://forum.tagdiv.com/install-via-wordpress/

Please do not upload the main theme package. Extract the main package and only upload newspaper.zip

Thanks.

Bogdan B.
tagDiv Staff

Hi,

Please also clear the cache as it could still be served from cache.
We suggest using wp super cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bogdan B.
tagDiv Staff

Hello,

This could be a caching related issue as I see you get the mobile version of the site on desktop, tablet and mobile phones. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you use a cdn pleas eonly use these settings:https://forum.tagdiv.com/cloudflare-cdn/
Also contact your hosting provider and have them disable any hosting side cache as this tends to be the case more and more these days.

Thank you!

Catalin
tagDiv Staff

Hello alfuweb,

Please try to read our documentation here -> https://forum.tagdiv.com/newsmag-installing-demos/ because there you will found all useful steps which you have to follow for importing demo.

Thanks for the message!

PedroMiguelMoreira
Participant
#0

Hello,

I have installed the Mobile theme (which is great!) in my site http://www.videosupporters.com, but there are some options of the menu that aren´t working well – for example, if you select in the menu the option “Send a video”, on the desktop version it works well (http://videosupporters.com/front-submission/), but in the mobile it doesn´t work (it only appears the message “front submission”, which is the name that I gave to the form).

What is going wrong?

Thank you.

Best regards!

samscarpato
Participant
#0

Install the theme and plugins without problem, and everything worked fine, but after a month functions of the VC plugins stopped working, like the option of “media grip”, “icon”, “carrousel” and others.

Update the theme and continue the same, update the plugins with the latest update available in the folder of the topic and worsen, stopped working completely the VC, in pages that had already designed and new pages.

Selecting items to edit on pages created before the fault is loaded until loading nothing.

What is the problem with the plugins? Or how could you fix it? I need all the functions and something like an already designed gallery located visibly in my page disappeared by the fault and I can not edit it or replace it because it does not work.

Please I need your help, these failures I can not let them pass because I can not work and it alters notoriously my page and its design.

TrevorDupp
tagDiv Member

Hello, thats how I installed the plugin in the first place. I followed your directions and redid it – however I’m still getting the prompt to “activate” and when I click on the button I’m routed to a page where It says I don’t have a license.

Please advise.

ndmanh2002
Participant
#0

Hello Supporter
I bought NewsPaper Theme.
However, I can not install Newspaper Theme zip file.
My website is http://vietnamtraveladvice.com/.
Help me.
Tony Nguyen comes from Hanoi Capital, Vietnam.
Many Thanks.

Simion C.
tagDiv Staff

Hi,

Here is a tutorial on how to set up WP Super Cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/ Also take a look at this – https://forum.tagdiv.com/how-to-make-the-site-faster/

Thanks

Bogdan B.
tagDiv Staff

Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

verbume
tagDiv Member

Hi Bogdan!

This is working with other theme. Only here I see that is not working. Also I have installed Ultimate Membership Pro but this not affects the wp-admin bar disabeling feauture.
Solution?

Bogdan B.
tagDiv Staff

Hello,
Sorry but we did not break your theme by accessing it. We only checked your site and have not modified anything. If you cannot trust us that we do not access our client sites and cause problems, then please do a clean install of the theme and change your passwords.
Thank you!

Catalin
tagDiv Staff

Hello win win,

Yes, you are right. After you delete the old theme you should install the latest theme version via FTP and it should working well.

Hope this helps and let us know how it goes!

Thanks for the message!

hempmag
tagDiv Member

I solved my issue by deleting the theme and composer plugin, uploading latest theme, then installing composer plugin. Now works fine 🙂

  • This reply was modified 9 years by hempmag.
engelgarcia1
Participant
#0

Installed the Travel demo and now the main content (the center of the site where the content is) that it’s supposed to be white it’s transparent and the Caribbean image is showing up, how can i solve this?

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