Search Results for 'install'

Hi,
Well the cache does exactly what you describe the issue to be. It stores the current state of the site. If your cache is set a certain way, it will keep your site as it is until the cache gets cleared no matter the change you make. Sometimes even disabling the cache plugin will not clear the cache and keep it until it clears itself. Cache plugins have lots of options and that is why we tested them and found this solution to work best with our theme: https://forum.tagdiv.com/cache-plugin-install-and-configure/ Pleae use this guide to set up your wp super cache settings.
Also a cdn server and hosting cache could have a hand in this issue as well.
Thank you!

Hello,
The demo is a simple skin for the theme. The dummy data was set in a particular way on each demo but it is not “part of the demo” itself. You can recreate the dummy data on your own end, but it is a simple example, not a template or pattern of any kind. If you want to replicate it, then that is the way to go, use a dummy install and install the demo data and then copy and paste the shortcodes. We never meant the demos to be used just as we present them. It is a skin, You can use it on any layout of your choice. We did not add this feature as you can easily install the dummy data, copy the content and then paste it on another page and then simply remove the dummy data. It’s that easy.
Thank you!

Hello marketvex,

This error seems to be caused by your unproperly installing. Please try to make a new clean install from scratch, without any untested plugins which can interact with the theme core and cause a lot of unknown issues and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, please ensure that you are using the latest version of Visual Composer which come bundled with the theme and which is VC 4.12.1. Please try to follow my advice and update/re-install the theme via FTP because this is the surest method in this regard. For more information about this way, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps!

Thanks for the message!

Hello thelegendarycoder,

First of all, I will thank you for your interests in our theme. All you should have to do is to install only the demo (without content) and then you have to create your own posts and pages content after the demo content. Please notice that if you have installed a CAR NEWS demo, for example, without content, it is exactly the same thing with the demo with content. I know that it is a bit of hard to create from scratch your website than starting from some existing. Keep in mind that it is just a similar layout. As a hint, you should install the demo with content and then, you have to create your own posts from scratch and do not edit the existing ones because if you will disable the demo, all the edited contents will be lost.

Thanks for your understanding!

Hello gibbo78,

I have inspected your website, and I saw that it is working fine now. Also, I have checked your console, and I saw that you have a lot of js errors which can damage the healthy functioning of the theme, like this -> http://screencast.com/t/l35folEE Also, I notice that you are using some untested plugins which can interfere with the theme core files and cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. You should check all theme customizations because this type of problem which you presented above is not controlled by our theme, but only from your setup, even as the hosting provider explained you above.
If the problem is still there, you should try to make a new clean install via FTP only with required plugins and check the results. For more information about this method, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Hope this helps!

Thanks for your understanding!

Hello xanamorales,

Unfortunately, I cannot access your website. Please provide a valid URL of your website so I can inspect it closer. Do you are using the Mobile Theme concept? Notice that the homepage for the mobile theme is too different than the desktop version and mobile responsive version. First of all, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ To exclude any conflicts in theme, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet. Also, if the problem is still there, please make a new clean install from scratch and install only the required plugins, purge all CDN files if you are using the CDN system and check the results.

Thanks for the message!

Hello ks2355244,

I have inspected your website and I saw that the sub-menu still working fine, as you can see here -> http://screencast.com/t/NoaZRyrSt If the problem reappears, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule any conflicting plugins.

Hope this helps!

Thanks for the message!

Hello aro_007,

I have inspected your website and I saw your icons which are not working fine. Also, I noticed that you are using some untested plugins which can interfere with the theme core files and cause a lot of unknnows issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for your understanding!

Salutare,

Well it’s not strange. It depends on the caching that you use and it’s settings. Please use this guide:
https://forum.tagdiv.com/cache-plugin-install-and-configure/
We only recommend wp super cache as it’s the tested and approved plugin to use with our theme. The hosting can also have it’s own cache, but you will have to contact your host about that.

Multumesc!

Hello,
I’m not sure what exactly do you want to achieve. The say what demo is not a page demo. It is a theme “skin”. You will not find it in the demo pages you see in the main menu. Please use this guide to install demos: https://forum.tagdiv.com/installing-demos/
Thank you!

Hi,

Most probably the theme was not installed/updated properly and the specific file was missing. I’m glad you have managed to solve this.
If you have any other issues related to the theme, don’t hesitate and create a new topic. We will gladly provide assistance and also I’m sorry for the delay of answering but we had some issues with our forum and it was offline.

Thanks!