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Bogdan B.
tagDiv Staff

Hi,

Is your error message about visual composer not being able to install because the destination folder already exists?
If so, you need to access your files via ftp and delete the js composer file from the plugins folder and thn install visual composer again from here: http://screencast.com/t/AKwnNXEmPW
If this is not the message you get, then please provide more details about your problem so we can understand better how to help.

Thank you!

hakhan201
Participant
#0

Hello,

When I click Install on the Classic Blog demo, it says Demo installed!.
But when I check my blog, nothing is changed. What could be the problem here?
I had cleared cache of website and browser too.
URL http://www.newsmaritime.com/

Bogdan B.
tagDiv Staff

Hello,
Please first try to get WordPress to work properly. Make a fresh install of wp and activate one of the free themes and test it out a bit to be sure it’s running properly. Then, after everything works, activate the theme and import your settings.
Thank you!

newsblaze
tagDiv Member

Simon, did you add a featured image?
One thing you can try is to install one of the demos. That sets up a lot of things.
Then, just delete all of the demo content.

giovanni114
tagDiv Member

Hi I am having the same issues. I Installed Yost SEO and followed the directorions, however the problem still exists. My site is MainStRock.com. Thank you for your assistance.

hamzta
Participant
#0

Hi there
i modified the td_view_custom_fonts.php like you already wrote somewhere. Just added Font 4,5,6… etc but when i want to put a path inside the textfield and i click on save the letters in the field are just vanishing. When i look into the css of the compiled html domain document i see that the template put the old font OFTEN inside it. Even after i kicked the Font out of the backend it still appears.
I hope you can help me there. Domain: http://www.neulich.org
I also hope that i haven’t got to reinstall the theme, because i already put a lot of work inside it, to get css classes working and stuff.

Honest regards
Manni

jkellerer
Participant
#0

Hi, My site: http://www.learnjazzstandards.com is not updating the facebook likes. I have the most up to date social feed plugin installed, and have entered in all of the correct information. I have tried clearing my cache, but it is about 500 likes off and it has not updated in several weeks.

I am using WP Super Cache, but even after I clear the cache, it does not update.

thanks,

lucyb
tagDiv Member

Thanks for your reply. I tried many things because it seemed to be due to a zipped issue, none of the included plugins were working. In the end I decided to get a professional install done through Envato because I couldn’t determine what I was doing wrong. Anyway now all sorted 🙂

magda
Participant
BIG GRID 3 - topic
#0

Hello,

congratulations for your theme. I have installed the default demo and i want
1) to manage the posts that will show in post grid 3. I tried with the posts ID nothing happened. Any help?
2) In news ticket and in blocks the words (“trending now” and “more” are wrongly translated in Greek. How can i correct that?
3) I cannot locate the Social, “Make it Modern”, “Latest Reviews” and “Holiday Recipes” Sidebar

Thanks a lot for your time.

kamoe
Participant
#0

I have installed a second install of Newspaper theme. I guess I begun in the wrong end as I just duplicated my first site thinking I’d fix the licence after configuration. Now I have purchased a second licence, removed the old from “/wp-content/themes/Newspaper” and installed new theme from Zip with second licence. But I’m still unable to use theme panel.

How can I update licence info to get the theme working again without loosing the config/settings from the site I duplicated at first?

simchris
tagDiv Member

I’ll be moving to PHP7 in May/June and will have some feedback then, also. Others seem to already be blazing the trail with TagDiv themes, so maybe a sticky on this might be useful.

Also note — you *can* clone your setup (make full backup of mysql dbase, etc), then switch on PHP7 and see if it works or not. Most modern hosting platforms (Plesk, cPanel, etc.) allow you to “choose” a PHP version on a “per site” basis for compatibility with 5.4, 5.6, 7, Meaning, you could make full backup, turn on PHP7, see if it works, if not, roll back to 5.6; if broken, do restore; back in business.

(IN your hosting panel, for PHP, there should be option on modern systems to use drop down selector to specify which version of PHP to run for the specific domain; same place you’d set max upload file sizes, etc.)

I’ll be doing that very thing soon. We’re debating an OS reinstall on our servers to get http/2 for Apache, and PHP7; both of which will combined speed up WordPress sites by potentially 30% (!) — or more — or just getting new servers. Pain is reinstalling or migrating sites.

Summer vacation ? What the hell is THAT ? 🙂

  • This reply was modified 10 years by simchris.
Bogdan B.
tagDiv Staff

Hi,
This should not impact speedbooster at all. Are you sure that the custom ad 2 shortcode is to blame? Please try to remove the code to see if it really impacts speedbooster. It’s a very unlikely scenario. A simple shortcode should not impact the moving of render-blocks. Maybe you have installed a plugin that interferes with speedbooster. Please follow this topic to learn about speedbooster’s plugin compatibility protection:
https://forum.tagdiv.com/topic/tinymce-advanced-and-other-various-disabling-speed-boster/
Let us know how it goes.
Thank you!

simchris
tagDiv Member

Obviously issue with your hosting if neither work, or wp install. Did you increase default memory for wp? 40mb not enough for visual composer.

Andrei L.
tagDiv Member

Hi

Unfortunately this error could come from a big number of problems. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. During the demo install process deactivate all plugins, just to make sure that there is no conflict.
Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library.
Sorry for the delay but we take the topics from the oldest to the newest and we always try to answer at all topics within 24 hours.

Thanks!

Catalin
tagDiv Staff

Hello ihora,

I have found your website through your other topics and I have checked your page source and I found some untested plugins, as you can see HERE -> http://screencast.com/t/zuQyclcc Please try my advice that I gave you above because it is very important for good results. Please try to disable all the active plugins, leave just Visual Composer and WP Super cache activated and install ONLY the plugins that come bundled with our theme. Your untested plugins (Facebook comments, Cookie Law Info, The Events Calendar,Jetpack) could interfere with the theme and WP super cache and might cause this kind of issue. I suppose that your problem come from this. Please trying this advice and if your problem persists after this, please let us know.

Thank you for your understanding!

Rukielnino
Participant
#0

Why do i get this error when trying to install Newsmag demo?

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error

Can you fix this problem please? Why does it take so long for support on NewsMAg to reply unlike support for Newspaper?

Rukielnino
tagDiv Member

Why do i get this error when trying to install Newsmag demo?

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error

Can you fix this problem please? Why does it take so long for support on NewsMAg to reply unlike support for Newspaper?

Rukielnino
Participant
#0

Why do i get this while trying to install Newsmag demo?

Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error

Can you fix this problem please? Why does it take so long for support on NewsMAg to reply unlike support for Newspaper?

ihora
tagDiv Member

Hello,

we do not have untested plugins. The problem does not exist when having wp super cache disabled. We were wondering whether there is something we didn’ t configure correctly, is there something besides what is described in the link https://forum.tagdiv.com/cache-plugin-install-and-configure/ ?

Thank you

Catalin
tagDiv Staff

Hello ihora,

Until now, we do not have bad reports about Wp super cache regarding this case. Please ensure that this issue does not come from your untested plugins which you are using to your site. Please try to disable all the active plugins, leave just Visual Composer and WP super cache, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is necessary to follow this advice because if you are used untested plugins these could interfere with the theme and create some errors in the theme.

Hope this helps and let us know how it goes!

Thanks.

ihora
Participant
#0

Hello!
We followed the instructions mentioned here: https://forum.tagdiv.com/cache-plugin-install-and-configure/ to configure wp super cache in our wordpress site (version 4.4.2).

But we have a problem with posts/articles. When we publish an article, it isn’ t displayed in homepage. If we delete cache or disable the plugin, it is displayed. Can you help please?

Kind regards

Amir
Participant
#0

Hi

I am creating pages using the news template amongst others. When the demo is installed i can see the big grid on the top of the page. Looking at the filter i see it is pulling from all categories. I change the filter to pull only items with one of the ‘real’ categories from my site and nothing shows. Is there something i am missing? I am only testing the site so i have not activated the licence yet. Does that have any bearings? I also deinstalled the demo and again the same behaviour. In short regardless of what category filter i use (including all categories when no demo installed) The big grid does not appear. I inspect the source and i can see the div placeholder but no javascript saying how many items have been filtered… (which is visible when in demo mode)
I have the latest newspaper theme and visual composer downloaded from your site.
Thanks
Amir

Catalin
tagDiv Staff

Hello thoronews,

I have checked on my side with the latest version of the theme and this option appears, as you can see here -> http://screencast.com/t/Ve8pJQIO36 Please ensure that this issue does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

Catalin
tagDiv Staff

Hello Marto,

I suppose it is a time difference on your side. Please ensure that you have correct set your timezone from your WordPress and also please make sure that you local time are the same with your real time, from this -> http://screencast.com/t/r74r1y2MATM I have checked the code from this feature and the function which compare the time uses local time. Also, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for the message!

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