I see the patch2.1_2.2 folder in theme however there are some files in there that I have done edits too.
If I update just the js_composer files would that work with my original installation from July 17th?
I don’t really want to update the theme files unless there is a security risk or simply doesn’t work and by the looks of it, it’s working fine atm. Just having that issue with the page builder glitching in admin.
Hi,
The likes are stored on their database(facebook, twitter), the theme doesn’t control them. We just use the like buttons provided on their api documentation. If you migrate or you do changes on the site the counter may reset. It may also reset without any notification, it’s their database and they can do that.
Check the seo plugins and the permalinks, make sure they have the same configuration as they did before the update.
Also try to create a backup and install the theme previous version, check if the counter gets back to the previous values.
Thank you!
Hi,
Please make sure that you uploaded the theme properly(try to use ftp method) – https://forum.tagdiv.com/install-via-ftp/ also update the plugins that come with the theme files from the /plugins folder. And disable all plugins except of Visual Composer, clear cache and see if you still have this issue.
Thanks!
Hi @luxelifeatl,
Please check our documentation to see how you can add a background image for your site – https://forum.tagdiv.com/background-introduction/ Also you can add a background image/color for each category – http://screencast.com/t/WS6ffcdNIdNl The articles from that specific category inherit that background.
Please provide more details if this is not what you mean. Also you can install the theme’ demos to make an idea about this and please read documentation.
Thanks!
Absolutely, but I doubt that is what is likely to happen. I have used several themes over the last four years, and researched plenty of others. If you browse the different themes on Envato, you will see plenty of examples of customers who seem to think that they should have some kind of permanent hotline to the developer for personal assistance and customisations. There is also a huge variation in the level of support provided by different developers
Six months should be plenty of time to install your theme and iron out any problems with assistance from the developer, which is what the support is for. If you want to add extra functionality or modify your theme after that, I think it’s reasonable that you should pay for additional direct & personal support from the developer if you need it.
Tagdiv are unlikely to abolish your forum membership after six months, as it provides a valuable community for support, tips and future ideas, and helps them produce better themes. There are plenty of people here who offer their advice and expertise in addition to the theme developers, so it’s doing the developers a favour to have it.
Hello,
Thanks for your answer. 3-4-5 worked like you said in your answer, great 🙂
Regarding the others :
1- I’m working on local right now so I can’t provide you a link.
http://www.screencast.com/t/9Jn5kT1N What I mean is that if you look a the breadcrumbs you’ll see that the active page is from the sub menu of this item, and when a sub menu page is active the bottom border of the item is overriden. You understand what I mean ?
2- The only plugin that is installed on the local install is Yoast SEO, and the plugins which are provided/required for Newspaper. I will try to change the color directly in the css file.
Thank you !
Hi, Thank you for the guides. I have done as instructed above. but there is something still weird. I just faced the same issue today. the slider won’t show on the page. then i tried to uninstall and install the new update plugin then import the slider. yet it wont appear. then i bulk deactivated plugins. (not all in once) and i activated it all again. and no problem again. if i am not wrong.. these plugins are in possibility of the issue :
wp-supercache, jetpack, yoast seo. i am not sure which one. because after the last set of deactivation of the plugins till the slider become normal is those 3 plugins.. I will update again if this issue happen again in future. may be i will try to deactivate the plugins one by one.
Thanks again.
When I try to install the theme on my main site I get all mangled, see image. I would love help?
Hi Tinobreg,
We ask you to do a clean install of the theme, you have already some notices from a plugin that you use – http://screencast.com/t/LmCd4Xu0
Also do you use this version of the theme on all your sites? This is a very old version and some plugins updates may not work and also could cause issues.
Unfortunately we cannot provide a solution for this(we cannot figure out what cause this) if you have custom modifications and also use plugins that may cause this issue and we did not get any similar reports, sorry!
Thanks!
Good morning,
When I try to install the new ‘Health and Fitness’ demo with content, I receive the following error message:
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: parsererror
td_ajax_request_name: full_demo_media_1
errorThrown: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
responseText: is_wp_error $file_array: http://demo_content.tagdiv.com/Newspaper_6/health/2.jpgWP_Error Object
(
[errors] => Array
(
[http_404] => Array
(
[0] => Service Temporarily Unavailable
)
)
[error_data] => Array
(
)
)
My hosting company believe this to be a theme error, but have said they will try to fix the problem if you can provide instructions.
Please advise.
Thanks,
Ray Bishop
Thank you Chris.
But I don’t know how to increase the memory… I installed demos, but doesn’t work too.. Could you intervene for me?
Thank you for your answer, Steven
I switched from Magazinly to Twenty Fifteen theme, deleted Magazinly, instaled and activated Newspaper 6, installed Visual Composer (the last version, included within Newspaper theme, as downloaded yesterday).
Same result as before:
– The page shows as following: http://postimg.org/image/cr7shsvin/
– Visual Composer seem not to have any tagdiv element to add to the page being edited: http://postimg.org/image/se3n8wyof/
ÂżAny advice about thois?
Please, I need support for migratin my site from Magazinly to Newspaper 6
Thank you
Hi, I’ve a big problem. My newsmag template, that I bought yesterday doesn’t run on my wordpress 4.3. With my hosting assistance I made a new installations but I can’t customize it. When I click customize button… it open the new page but doesn’t load it. Hoe can I do?
I activated the template with the license and I’ve installed the plugins
Thank you
I installed this plugin video-thumbnails
It does what NP6.4 theme does for video post types. The differences are it does it for every post type and it doesn’t have a box to input the video’s url. It scans the post content and grabs the first url of a video, fetch the thumbnail and set it as featured image.
This is nice because it won’t interfere with the theme video post type, since in those custom post you put the video url in the box and not in the content, the plugin wont scan any video and the theme will keep working as intended.
So, 1st step is install plugin, 2nd is to make the theme know there’s a video in the post.
Fortunately, the plugin has a function for this so you just need to add it to the theme. Edit the following file:
/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_module.php
lines 282 and 283 should be like this (NP6.4)
// on videos add the play icon
if (get_post_format($this->post->ID) == 'video') {
replace with:
// on videos add the play icon
if (get_post_format($this->post->ID) == 'video' || get_video_thumbnail($this->post->ID) != null) {
Done!
It should work flawlessly, sometimes I use the theme video post type which is awesome and other times I paste a video in a regular post, sometimes just to have a thumbnail 🙂
The plugin doesn’t trigger if you (only) use the theme video playlist because the shortcode only has video id’s and not urls.
You can simply paste a link to a video, it will work but those links can show up in excerpts, so use [embed][/embed] if the video url is the 1st thing in the post content or comes before the excerpt length you have defined at the theme’s panel.
Hope it hepls, cheers!
Hi
Notice that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow to move their resources at page bottom. You can check the Speed Booster status here: http://screencast.com/t/kkxdhLZH To keep the plugin always activated please follow this link: http://screencast.com/t/HaOmyxJ45oX
Let me know how it goes!
Thanks!
Hi,
Please follow this guide to upgrade to the version 6 of the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ Make full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one. Then update also the theme plugins: Visual Composer (also optional plugins Social Counter, Speed Booster if you use them). You will have to run the script that will import from database your settings, will change the shortcodes(see docs)…
Please note that Newspaper 6 is practically a new theme, so if you have old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.
Hope this helps!
Hi,
You should also update the theme’s plugins, you can do this also from panel, just deactivate and delete the plugin(Visual Composer/Social Counter) – http://screencast.com/t/NQoTDtaOp0 and install it from here – http://screencast.com/t/3LIxhAVgEy
Thanks!
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This reply was modified 10 years by
Alin [tagDiv].
Thanks for the recommendation. I think I’ll find another option though as I don’t want to install another plugin and muddy up the site with categories for pages.
I’m going to look at customizing the block in the child theme instead to pull pages by an ACF field, or perhaps use a post category with and link the block using custom fields to an assigned URL.
What I really wish is that the theme had shortcodes or a display option to show text on top of images the same way you can do that with posts, but anyway – thanks for getting back to me.
Perhaps I need to update the composer files? I haven’t done this since initial theme installation back in July 17th.
Can I simply just download the files and rewrite them in the plugins folder via ftp? I noticed the composer files have edit dates of July 30th so most likely cause of my issue.
Hi,
The updates are provided by us via the theme package, we try to deliver the latest versions with each update. The plugins are located in the ../Newspaper-tf/plugins folder – http://screencast.com/t/2Ri75hQV
In the case of Revolution Slider you have to
1. export your current sliders before you update
2. delete the current plugin and install the latest version
3. import the sliders saved on point one
For more details please check their official documentation – http://www.themepunch.com/faq/update-plugin-packaged-theme/
Revolution Slider and Visual Composer come with bulk license, this means that the plugins can only be distributed with the theme and only we can provide updates for them. You cannot update them directly from their developer.
Thank you!
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This reply was modified 10 years by
Emil G.
Hi @ctomlin,
We’re very sorry for all the trouble you’ve experienced. Newspaper 6 is a whole new theme that is released for free for all of our existing customers so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).
Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings, will change the shortcodes… Also you have to update the child theme, please note that old files customization or custom css will not work with the new version and you will have to adjust and re-add them.
Hope this helps!
It is not a new install of the Visual Composer. I don’t see any elements that look like the ones on the demo. As i’ve already customized the theme I’d rather not import all of the demo style
Hello guys,
I hope you’re all doing well.
Let me start by thanking you for creating such an amazing, and completely stunning theme. Your work is just out of this world, which is why so many people love it!
I decided to update my website, which is an online magazine, and to install Newspaper 6. Thing is, I have over 700 posts and 20 categories on the website, and really don’t know where to start. Is there any specific procedure I should follow to ensure a smooth transition? Especially that I really want to use the standard demo for my website.
Any tips or tutorial to walk me through?
I would be really grateful if you could help 🙂
Best,
I’ve been using this theme going 2 years now and trust me when something is broken it means something you install are something you change..this theme has been tested with every devices to work correctly and when something is not working it means a plugin is making the problem are some code you add some where.. well you can wait till tomorrow and see what the support team tell you and i know they going tell you the same thing i just did…
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This reply was modified 10 years by
Steven.