Hey, look at the info top right of this page: hours of support ? Closed weekends. It’s now Sat/Sun. They will be back on Monday.
Support Hours (GMT+2)
Monday - Friday:
8:00 AM - 17:00 PM
You can’t easily use the standalone version of Visual Composer with this theme, since it includes its own bundled version with custom code. The theme only “out of the box” supports the bundled version. You’re somewhat on your own if you want to use the commercial version of the plugin.
Without a link to *an example page* where you have the problem, it’s unlikely you’d get any help. You can also email tagdiv support directly with your example page if the site is not yet public.
So some of the shit and crap is waiting on you to address. You would need to modify the theme to remove its built in code for Visual Composer.
For the theme to work as provided, you need to REMOVE the commercial version of Visual Composer, and follow the installation directions and install the version INCLUDED WITH THE THEME. That is what it’s for. You can’t have both.
Hopefully that crappy answer will help with your shit?
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This reply was modified 11 years by
simchris.
As I said I used a clean install of WordPress just the Newspaper theme and visual composer and it doesn’t work. It shows only one post per row and it is big as I showed you in the screenshot.
Tested Post Grid on a newly installed Newspaper theme and still it doesn’t work properly so I guess there is either a problem with the theme or the plug in. If you need more detail look at my newspaper thread.
Hi,
A few days ago, I purchased and installed the Newspaper theme on my blog All About Occult (http://allaboutoccult.com). Really satisfied with the theme, marvellous work from tagDiv!
Although, I was wondering if you could help me out here. The post title in the Big Image of the Featured Post Sl;ider breaks into two lines, I want to bring it into one. i am a little new to php, more of an html guy. Could you please provide me with the instructions to bring the whole post title of the Big Featured Image into a single line? Thanks.
Your help is appreciated.
UPDATE: I have tested your theme with a CLEAN install of WordPress only with visual composer. The POST GRID does not work as it should be so the problem is from your theme – please don’t give me the usual crap or tell me otherwise the problem is from the theme.
The response I got from WPBakery –
The issue is most likely because there is an inbuilt version of visual composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
Thank you,
Hello, i have been working on mobile speed for my website for a very long time, i followed all the instructions to speed it up. since i changed my template to responsive on mobile, my earnings and pageviews has dropped significantly, that is probably because of slow load on mobile.
my point is, if on desktop my website is making 100 requests and page size is 1 mb then for mobile it will be same.. but where desktop load it easily mobile will take time to load it!
so here is where i am trying to work, i tried to install wptouch plugin to my website but it is not working with it, it is showing shortcodes at home page..i tried to search on forums for solutions but nothing worked for me.
i have been on ur forum for a long, you guys are pretty good and reply all of us, but you need to fix this issue, because people who buy your theme, expect that it would help them to enhance their revenue. no doubt your theme is awesome on desktop but it do killing revenue for people who get most of their traffic from mobile, like me, i have 75% mobile traffic and it killing my mobile revenue!
please take this issue seriously and come up with solution, as mobile traffic is increasing everyday!
please come up with solution for us or we will have to change the theme!
Thank you!
Hello,
Since the last update I’ve experienced some odd issues regarding some blocks.
For instance, Block 15 seems to show in white characters other posts and the block title overlaps the content itself.
I’ve done a clean install, cleared browser cache and nothing seems to do the trick.
That is the demo that you guys provide for testing purposes.
Could you please advise what is wrong and what I can do to fix it?
Theme is working perfectly with my install of latest WooCommerce.
Known bugs are the sitewide top banner message from WooCommerce (e.g., “we’re closed today”) settings can cover the top menu bar. Likely some custom CSS to push entire page down the 50px or whatever would be needed if that message is used.
One other oddity, was the columns fitting when sidebar active. I use sidebar left, and I had some custom CSS from tagdiv team to fix for iPad portrait.
NOTE: this bug still appear in the site demo, where sidebar is on right …
the third item in row of shirts in demo drops to second row and “runs into” the first item on second row, pushing it to right. The main item info also drops below the featured photo, vs showing to right side on the actual product page.
This was supposedly fixed in the new update, but I note the version on the Themeforest demo does *NOT* show the updated CSS fix.
Hello
we installed the theme but we have the following problems:
http://www.new.freerider.ro/?cat=24
– category layout doesn’t look like in the demo
http://www.new.freerider.ro/?tag=biciclete-cannondale
– tag page returns no posts always
Hi and thanks!
Yes, i’ve cancelled wordpress folder and installed all again.
I don’t know what was happened but now it seems to work!
On the “welcome” tab for theme panel, note options at bottom “install demo data” and “import theme styles.”
Demo data typically for working on blank site (not mixing with existing live site content), while the styles import custom CSS to change layout colors/fonts.
Hello, on themeforest you advertise the one-click demo install. Where is this functionality? I need your demo running on my site so I can make my customizations. Please advise urgently.
Thanks.
I tried installing the td speed booster plugin but I didn’t like how the front-end showed a “flash of unstyled content” so I disabled it.
Regardless though, this issue isn’t regarding the time it takes for the page to load in the browser, but rather the time it takes for my server to actually load the theme/template. I use New Relic and I’m noticing a major problem is coming from the database — specifically a process called “wp_posts – SELECT.”


I’ve been doing some research on this and I realized I’m using a “child theme” to modify random parts of the template. Could that be causing this issue with the database?
@nelito
I never said anyone was wrong for complaining.
We didn’t need to modify anything on the server to use the theme.
Normal server optimization of WordPress is theme agnostic. TIME magazine had to optimize their severs for WordPress, regardless of the theme they are using.
@deanhankin
VC’s so called “limitation” only surfaced with the most recent version. After almost 2 years of use by TagDiv with tens of thousands of happy users, I would venture it wasn’t a bad choice for a visual platform. The visual editing is the main reason many folks bought the theme — without a plugin like visual composer along with all its prebuilt and custom modules there is no other simple way to do this kind of layout.
That being said, we here are playing with a “lean framework” again, and testing stuff like this: https://wordpress.org/plugins/siteorigin-panels/
For some of our sites, we are looking into “lean layout” again vs “complex layout” where high demand news site doesn’t need a fancy “magazine” layout where the look/feel is a factor in audience hanging about and returning. For example, one of our oooold sites, running Canvas: CaliforniaNewswire.com — not as pretty as FloridaNewswire.com, but very lean by comparison, and not really optimized at all.
As to arrogance… it’s up to you to research and learn the tools of the trade. Hopefully you’re learning from all of this 🙂
In any case, I will shut up now. I am not “defending” the theme (or VC) against your issues, I am simply saying that not everyone has the issues you may have had. For some it’s a one click install process and a site can be completely switched over in a few hours. That’s pretty powerful for a $50 investment.
Things change with all WP materials. WooCommerce updates, breaks stuff. Waaaah! Not the theme’s fault. Revolution Slider has security vulnerability. Waaaaaaah! Not the theme’s fault. WP 4.1 breaks plugins. Waaaaah! Not the theme’s fault. People expect a hell of a lot for $50 these days.
Cheers.
I have three problems so far in a new installation of newspaper theme
1) BigSlide leaves large whitespace… can you tell me why?
http://mobile.neakriti.gr/sandbox/problems/bigslide.jpg
2) Slide leaves spaces too
http://mobile.neakriti.gr/sandbox/problems/slide.jpg
3) selecting “Homepage with bg” as page template sets up the background, but leaves the big slide empty
http://mobile.neakriti.gr/sandbox/problems/slidebackground.jpg
Any help plz?
Well, it does say it uses Visual Composer. And it’s only been a couple of weeks since the latest version of VC kind of went off the rails. We’ve been using it with the Newspaper theme for 14 months without any issues at all, aside from one other bad version we skipped.
Hundreds of themes use Visual Composer, so it’s not unique to TagDiv.
And not everybody is crashing their server using it. Only some, which is where the problem comes up.
Obviously smart folks should research any framework or plugin a theme requires in advance if it’s mission critical; test usage then rollback if not functional as needed. We’re still running LAST version of VC (except on one test install) due to this issue.
Hopefully next iteration of VC will be more “CPU/RAM friendly!”
Reinstalled the td speed booster plugin and the problem seems to of gone away for my readers.:)
However, the header continues to load incorrectly if I am logged in?
I am ok with that for now because I don’t have any users who log in, but there’s obviously something going on.
Regards,
Sid
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This reply was modified 11 years by
sidsmut.
Recently noticed that when the site viewed in a mobile browser the page is stuck on an older version. It requires the viewer to refresh the page in order to see the latest version with the most recent posts. This is not something that was happening a few months ago.
Site is http://www.brissi.com/blog
Problem here is that many visitors might not know that this is required and presume the site is out of date. Not a good way to impress new visitors
I cannot see this discussed on tagdiv forum. Having looked around the web this type of problem seems to be discussed as a caching issue. However the site was not using any caching plugins.
We have installed W£ Total Cache which looked as if it would not only to improve page loading speed but has an actual option to disable caching for mobile browsers. Plugin is activated – but not using any CDN.
Caching is disabled for mobile by using the reject user agent feature (iPhone,Android and iPad have been listed)
Despite this when visiting home page using an Android or IPhone browser recent changes are not showing unless you refresh the page at which point the latest version can be seen.
What can be done to ensure that mobile visitors always see the latest version which has the most recent posts. What will force mobile browsers to get latest version? Ideally would like to have caching plugin on for all users as it seems boost load time speeds
Many thanks in advance. All comments appreciated.
Henry
Hi,
What tool did you used for this test? The theme is optimized for SEO, i recommend that you install WordPress SEO by Yoast plugin for better results.
Thank you, Emil G.
hi
my site’s url is http://yourpitstop.com/
the issue is:
when i checked in newpaper theme’s live preview the “sticky menu” works fine that is when you scroll up in any post the header menu appears but when i installed the theme on my wordpress site the sticky menu wasnt working as shown in live preview of theme.
thanks
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This reply was modified 11 years by
YourPitStop.
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This reply was modified 11 years by
YourPitStop.
Hi,
as i see in the documentation i should be able to secelt different page template if i want to an new page to my web site.
In my case, when i add new page and go to the Page Attributes section, on the dropdown box Template i can select only:
– Default template
– Page builder + latest articles + pagination
– Page builder + page title
I would like to add a page without page title, so according to the documenation i should use Homepage clean as a Template. But i can’t select it, it’s not on the templae list. I see that this template like many others is under Pages section in my WordPress installation.
Why is that ? Please help.
Regards, Marcin.
Hi, since i’ve installed your theme newspaper, my homepage Text HTML Radio went down, causing SEO issues to my site
Your home page code to text ratio is: 1.38 % Check ratio
% Ratios and meanings:
0% – 10%: Consider adding more content or revamping your code.
10% – 25%: Content is moderate, but always room to improve.
25% – 70%: Generally good, but don’t over do it.
70% – 100%: If you’ve got higher than about 70% or so then you’ve got a lot of text and not a lot of code, which might sound like a good thing, but could represent spam too.
Is there any solution to update the theme and making it more SEO friendly?
Thanks
Fabian
Hi,
What version of Visual Composer do you use? There are some memory issues with the latest version, try to install version 4.3.5, then optimize the site – https://forum.tagdiv.com/how-to-make-the-site-faster/ (especially the gzip compression, images, cache and browser leverage).
Reduce the number of ajax using elements on page (mega menus, ajax pagination/load more/infinite load). Also reduce the number of blocks on your main page.
If nothing works please send an email at contact@tagdiv.com and provide more details.
Thank you, Emil G.
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This reply was modified 11 years by
Emil G.
I own Pretty Link Pro, its a very widely used plugin. There is a feature in it where it will replace words you specify with links. This is very useful and works with most themes, including Newspaper.
It is not working with Newsmag. This is a deal breaker for me.
Can you look at my install and fix the issue? If I can’t get this fixed I will need to ask Envato for a refund, which I don’t want to do.