- TutorialsHow to install Revolution Slider
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- TutorialsFrom WPBakery to tagDiv Composer
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- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
I have delete the tagdiv cloud library and reinstalled it.
It still get the same warning message.
To get all templates for entire website from cloud with a click can be done by installing a demo (the latest demos and pro demos are made only with cloud templates). The problem that appease with this method is that you will lost all the settings from the current demo -> https://i.imgur.com/diVlMTF.png
I hope this will help you!
Hello,
Did you make any changes to the theme files? do you use a child theme?
Also, please deactivate, delete and re-install the tagDiv cloud library and see if the problem persists.
Also, please check if you don’t have a plugin conflict.
Thank you!
Hello,
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ by replacing the old theme with the new one (replace not overwrite), in case there are custom changes in the theme files, those will be lost. Also, please do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.
Let me know the results!
Thank you!
After installing the newversion 11, my website gave me an error and I can not load it anymore.
the error is:
Warning: Use of undefined constant AMP_QUERY_VAR – assumed ‘AMP_QUERY_VAR’ (this will throw an Error in a future version of PHP) in /home/xxxxxxxxx.xxx/wp-content/plugins/td-amp/includes/amp-helper-functions.php on line 124
I have just purchased this nice them (hoping to take advantage of its said SEO/Mobile/Amp compatibility). However it did not work for me. I installed and imported template for the theme of choice News11Paper, but couldn’t get it to look like the demo – AT ALL. I expected this to be easy but not. Could I get support on this? I don’t mind paying a token for the expert at your company to install and make it work, please!
thank you so much for your reply but so I clarify, my site was hacked and I need to do a clean install, I want to be sure if I am installing again I won’t have any error message saying, “the license key was used somewhere else”, I just want to be sure so I don’t have to buy it twice. the site(domain) is the same, I just want to clean install the site then add everything afresh.
Hello,
Disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook account again -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
I installed the theme ‘THE RIMONT’ with default content. But, the Homepage’s News Duplicates in different columns is not desirable.
Capture
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I know that I can use the Post ID filter in homepage edit with TagDiv Composer to avoid the above situation.
But is there any smart way to avoid duplicates instead of manual setting the filter?
Hello,
This is the guide for Cloudflare -> https://forum.tagdiv.com/cloudflare-cdn/
and this is for super cache https://forum.tagdiv.com/cache-plugin-install-and-configure/
I made a test and for me, this problem related to date is not happening.
Thank you!
Hello,
because you use multisite, please try to delete cloud library from the main domain, and subdomain if you can then reinstall it or delete the element single related articles from post template.
Thank you!
I’ve installed 3rd party plugin to display additional variation product images.
The additional images only able to show up with “Theme Template”:
https://dev.barton1972.com/product/whip/
Variable: Style, images displayed accordingly to different style
However they are not able to show up when using any kind of cloud template:
https://dev.barton1972.com/product/braided-style/
Please advise, thank you very much.
Hey everyone, just a quick question:
I bought the Newspaper theme. I have one domain where I want to ultimately install it on, but I have to wait the 60 days before I can transfer my registered domain from Google Domains to my new host where I will have the wordpress site.
I don’t want to wait the 60 days, so is it possible to install the theme on a place holder site and then switch it to the other site?
Like deactivating the license on one domain and then activating it on the other?
Thanks for your reply!
Dominik
Hi,
Is this problem happening on a fresh install using only tagDiv plugins? If yes, then please contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check this situations and see what need to be done to fix it. Also please provide as many details as you can about the problem.
Thank you!
Hi,
The theme can be activated on a testing domain, there will be no problem doing so. According to Envato license terms, the theme license can be used on a single final product (website)
– https://themeforest.net/licenses/standard
So a testing environment or local private install will not be a violation of the terms.
Thank you!
Hello,
Please deactivate, delete and re-install the tagDiv plugins (tagDiv composer, tagDiv cloud library, tagDiv Social Counter) and see if the problem persists.
Thank you!
I want to clean install my site, but I want to know if it will be possible to reinstall my theme without losing license. I have my license file and everything just want to be sure so I don’t make a mistake.
I cannot use the composer.
I tried to reinstall all the TagDiv plugins, but all are not working.
Please let me know how to solve it.
Thank you.
I am running just mobile header. No mobiles pages or amp installed
How can I remove this ” Login” option that is showing on mobile phone?
Hi,
I have the latest theme version, but I cannot do that. Your example uses two websites hosted on localhost; I have two websites hosted on the same provider. I don’t think that’s relevant. The sites are using WordPress Multisite, which means it is a single WordPress installation behind, but the tables in the database differ.
If I copy an element from website A, the paste options are not available on website B, but it’s active on website A. The same happens when I try to copy the style from A to B.
Should I activate something first? I’ve used Chrome, as you presented in your example. Are there some limitations that you are aware of?
Thanks,
Alex
Hello @dennisjpitocco!
I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2/
Re-install the Cloud Library plugin and make sure you do not have some extra plugins which are not tested with our theme.
If the problem persists, then please provide more information about your issue, some screenshots or a video, so we can help you efficiently.
Thank you!
Hello Calin,
When editing the template in TD Composer both blocks look correct. I just tried your idea of copying the style from the lower box that is correct and pasting it into the top box. It still looks correct within TD Composer, but it is wrong on the front-end.
Back end – https://imgur.com/rjABEIJ
What is showing on the live site – https://imgur.com/4fPRqoE
EDIT: I installed Healthcheck & Troubleshooting. Enabled Newspaper and the required plugins. So all other plugins were disabled except for those required by the theme. The problem still exists.
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This reply was modified 4 years by
mverminski.
I am getting this error also now. Tried all suggestions did not work
It seems this theme is not compatible with almost everything. It’s like trying to nurse a baby.
Ive had to do so many reinstalls, restores from backups and ive been trying for almost two weeks now trying to get my site to a live state where it can be published.
I am not pleased.
This error happened to me when all I was doing was changing the mobile theme. No “Plugins”
Always blaming it on the “Plugins”
Perhaps it’s the theme that’s the issue! The issue being the development of the theme has not been made plugin friendly.
I think this theme has way to many moving parts. It’s needs to be stripped down and brought to the basics
In over 2 weeks of trying to develop a site. I’ve spend a week troubleshooting issues
It’s not solid
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This reply was modified 4 years by
mgiannelis.
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This reply was modified 4 years by
mgiannelis.
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This reply was modified 4 years by
mgiannelis.
Hello
I have now completed my staging site thanks to the support from these forums
I have done quite a few performance optimisations and can now get my site loading at just under 100% pagespeed scores which I am happy with.
However, I have an issue with the mobile score only showing 30 to 40 % speed. It’s very very low.
I have not setup a separate mobile page as yet so everything is running from the desktop version.
Can you please provide me with some advise here to help me proceed to a faster mobile pagespeed score
I don’t want to have to setup a whole new template and design for mobile page. Currently the format on mobile I see is good (Haven’t set the header yet under the mobile view screen)
How can I proceed to get this working faster and showing a faster mobile speed score without setting up a new mobile template. Can I just install AMP will that work?
Please advise.
Thanks
