Hello!
Check this article: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
It seems that you use other template, then the template you used before. Please install and assign the template you used before.
If you use default templates, then please install and activate the Standard Pack plugin.
Thank you!
Hello,
A large white space has appeared at the bottom of my site and I don’t know why. I suspect it has to do with the recently installed ezoic ads and have contacted them. But I would like to rule out that this is a theme problem also. Can you guys please change on this and see what is going on. I have sent an email titled “Large white space at bottom of site” with the site URL and images of what is going on to contact@tagdiv.com.
Regards,
Theo
Hello, here is my wordpress site.
URL: https://dev.xianrenzhang.jp/
basicAuth: deepdig/deepdig
I installed the Prebuilt Website below, but all content of posts are shown in top page.
Official Demo: https://demo.tagdiv.com/newspaper_pulses_pro/
What’s the solution?
Hi Bettina,
Thanks for your reply. I will follow the links for 1, 2 and 3 and let you know how I go.
But firstly, I still have a few of questions.
Re the cloud templates. I’m confused by how installing a new (and different) Single Post Template will affect my current post settings. There are only two mobile template options for Single Post Template. If I go with the blank mobile template I have to recreate the settings to match my desktop view? I would have thought this was done by default.
Re Mobile Theme and the Standard Pack suggestion. I already have this and it doesn’t stop the issue.
Re Mobile Theme and Mobile Editor. What exactly do you mean by “create the content with Mobile Editor”? How do I initiate Mobile content without Composer?
Thanks. Tamsin
Hello,
First of all, it is always advisable to say what prebuilt website you have installed, to be able to help you and give you the necessary information.
Also, we have documentation where you can find more information.
Almost all of the settings that you want to do need to use tagDiv Composer.
1. If you set the font from Theme Panel, will not apply because those settings are for standard elements, so you need to change the fonts using tagDiv Composer on each element (Single Post Content, flex block, etc) please check this article -> https://forum.tagdiv.com/font-customization/ and video -> https://www.youtube.com/watch?v=jQvA64uTLkI
2. Newspaper Theme only works with default WordPress comments and unfortunately, we don’t have a plugin tested for comments, and we can’t recommend a plugin to achieve this.
3. If you set once the code for ads in the Single Post Content, you do not have to set for each post, if you use a global Single Post Template, but if you have a different Single Post Template then, yes, you need to add the code, because is a new template. The ads will show on all posts that use that template.
4. You can customize the mobile menu from Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd Also, for mobile header color you need to select the viewport on phone, select the zone of mobile menu and from the tab “CSS” you can change the background color => https://www.screencast.com/t/uO47flEmmeP also, please check this article https://forum.tagdiv.com/add-logo-newspaper/
5. Please make sure you have disabled the auto-loading option https://forum.tagdiv.com/infinite-loading-single-posts/
Also, please check if the settings are saved, if the settings are not saved, then you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/
Thank you!
Hello!
Please compare the setting of this plugin with our recommended settings: https://forum.tagdiv.com/cache-plugin-install-and-configure and make sure the plugin has no option which can block any ajax from the theme.
Thank you!
Hello Tamsin!
1. Here you can see step by step how you can import a new cloud template for your posts: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
2. Please add the text and the design (elements in the page) with the TagDiv Composer, not editing the page normally. Also, the shortcode can be inserted by using the element called “Column text”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
3. Yes, because our plugin Tagdiv Composer sees that the elements in the page weren’t made with it and it will ignore the content. The solution is at point 2.
1. The Post Settings in the Theme Panel will appear if you will install and activate the Standard Pack plugin from Newspaper -> Plugins.
2. If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme. Please note that if a page is made by Composer, than the content won’t be displayed on Mobile theme version. You should create the content with the Mobile Editor.
How I explained above the Mobile Theme has its own design for header and footer.
Thank you!
hi,
Custom font is not working after I moved my site to new directory and updated my site from 11.2 to 11.3.1.
don’t know which causing this error. i tried to undo both.
- I tried to return on 11.2, not working.
- I removed TagDiv composer and reinstalled, not working
- old location of site also not working after update
- LSCache was installed, I removed that also, not working
Here is my new site: https://pujibazar.com/
Here is my old location: https://pujibazar.com/site
Now what to do?
Thank you for your tip, Anamaria,
I did as you advised but the sticky menu still doesn’t show up as expected.
On the other hand, I tried disabling plugins and found out that All-in-One-SEO is the one causing the issue. I installed Yoast SEO and the problem didn’t re-occur so will stick to Yoast for now.
Thanks again!
Hi after i uninstall cache plugin ” wp rocket ” it working but i am really need to use this plugin because i make my website more faster, can you let me know how can i use this plugin without losing any function on theme
Hi,
Just installed the Newspaper theme but am unable to activate.
When I enter my purchase code and click the activate button, I see the progress circle spinning but it gets no further than that.
What could I be doing wrong?
Hello!
Please make sure you have the latest version of the PHP, WordPress, theme and plugins(11.3.1).
Delete and re-install the TagDiv Composer plugin.
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hi,
For the theme update, please make a full backup and try to update the theme manually via FTP/cPanel -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ method B from our guide. Also please make sure that you install the theme plugin too.
For the problem with the mobile layout on pages this is look like that because you are using the mobile theme plugin, and for this you need to set the page content in mobile editor using only the elements that are provided by the mobile editor. You can check more in our guide from here https://forum.tagdiv.com/the-mobile-theme/
An alternative will be to disable this plugin and you’ll use the responsive version of the theme.
Thank you!
Hi,
I have tried installl tagdiv mobile theme on single wordpress installation, it works perfectly, but showing error 500 when plugin used in multisite environment. Access with desktop, no issue, but not with mobile.
This is my server details – https://prnt.sc/1xgb3vm
Hope to see it is fixed.
Thank you,
Lester
Hi Guys, are there any known bugs following WordPress 5.6 updated which would cause tagDiv Composer to stop working?
WordPress 5.7.2
Newspaper 8.5.1
PHP Version 7.3
jQuery Migrate Installed which logs the following error in relaton to tagDiv Composer – jQuery.fn.load() is deprecated
We’re simply getting the spinning wheel of doom and the following error in the chrome console.
————————————–
js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:18 Uncaught TypeError: Cannot read properties of undefined (reading ‘next’)
at Object.multiNext (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:18)
at Object.parse (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:18)
at Object._getPostOriginalContentJSON (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:192)
at js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:383
at Function.v.each.v.forEach (underscore.min.js?ver=1.8.3:2)
at js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:383
at Function.v.each.v.forEach (underscore.min.js?ver=1.8.3:2)
at Object.updateSavedShortcodes (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:382)
at Object.init (js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:365)
at js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:385
multiNext @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:18
parse @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:18
_getPostOriginalContentJSON @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:192
(anonymous) @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:383
v.each.v.forEach @ underscore.min.js?ver=1.8.3:2
(anonymous) @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:383
v.each.v.forEach @ underscore.min.js?ver=1.8.3:2
updateSavedShortcodes @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:382
init @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:365
(anonymous) @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:385
(anonymous) @ js_files_for_wrapper.min.js?ver=__td_aurora_deploy_version__:385
————————————–
Thanks
Matt
Hi Support,
I just tried to install Newspaper theme(Currently on newsmag).
The moment i tried to preview the theme I get: There has been a critical error on this website. Please check your site admin email inbox for instructions.
But no email gets send to me, my smtp is working fine as other stuff like wordfence is sending me emails.
As I did not know which plugin is causing the problem I tried disabling all tagDiv Composer (Which newsmag used)
The website immediately had a lot of errors PHP error 20 lines on every single page, I tried reactivating the plugin but the errors are still there.
So I tried disabling all plugins and the website crashed, I only recover it via image restore.
How should I move from here?
Hi Anamaria,
I had the Breeze cache plugin installed because that is what was recommended by my hosting company Cloudways. I had already tried that a few times but it did not work but I tried it again and it still did not fix the problem.
So I deleted the Breeze plugin and replaced it with Super Cache per the recommendation on the link you posted and now the problem is that the mobile page does not load on the phone at all no matter how many times I save it from Tag Div Composer which would fix the issue when I had the Breeze plugin.
So the current problem is that the mobile page I created for the website does not show up on my phone no matter how many times I save it on Tag Div Composer and no matter how many times I refresh the browser on my phone.
Hello @nuevo116!
If you have the Mobile theme plugin installed and active, then you can display ads, you should add the ads in Newspaper -> Theme panel -> Mobile Theme -> Mobile ads in order to display on that mobile layout.
If you have AMP too, then you have an option for the AMP ads also.
Thank you!
Hello!
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Or please check if you have WP Bakery installed and uninstall it.
Let me know the results!
Thank you!
Hello!
Please make a test and uninstall all the cache plugins that you have, clear the cache from your browser and let me know the results!
Thank you!
Hello!
It seems to work as in the second screenshot instead of the images in the gallery.
Please make sure your images are uploaded in their full size and set it as full size also.
If this problem is there only when you are logged out, then it could be a cache problem.
Please make a test and uninstall all the cache plugins that you have, clear the cache from your browser and let me know the results!
Thank you!
Hello!
Please make a test and uninstall all the cache plugins that you have, clear the cache from your browser and let me know the results!
Thank you!
Hello,
I am getting a 403 error whenever I am trying to edit a text inside tagDiv composer
Console gives me:
GET https://************.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/********.cloudwaysapps.com/*********/public_html/ 403
I am running a WP application on Cloudways server
I have done the following
1) Deactivated all other plugins
2) Deleted tagDiv composer/ reinstalled it
3) Reset all the file/folder permissions. I made sure I can read/write inside my WP installation
4) Followed all Anamaria’s guidelines mentioned here: https://forum.tagdiv.com/search/403/
I even deleted the cloudways app and re-installed a new one
Please advise
Thank you,
George
Hello,
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg -> https://www.screencast.com/t/ON5zB4scE
Thank you!
Hello!
I’ve checked your website and it seems that you use cloud posts template, I’m sorry but they were looking like default ones.
When you access a post, you should have that green button up, click and edit your article: https://www.screencast.com/t/1jOiv0zwy05
How you deactivate the Composer?
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
