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I just follow your suggestion but doesn’t change, the problems are still there.
Yoast Seo is not reactive when (WRITING AN ARTICLE) I insert (or delete) a link or a picture and doesn’t count the words… every times need a refresh, but after max 5 minutes the problem show up again.
The conflict is definitively with the theme (no others plug-in, except Yoast and Theme plug-in, are installed).
Hello Maaike,
Please make sure you have installed and activated the tagDiv Newsletter plugin, after that if you want to have the same style, you can create like in this video => https://www.screencast.com/t/3u1Kr27pbS
Thank you!
Hi zaxstar and vegasrenie2, I’m sorry for the problems you are facing, this is not our goal to upset and angry our customers, all we want is to improve our product and grow our community with happy customers.
Those are some isolate cases and since we can not recreate the problem on our installs we need to investigate those situations on some website that have the problem. So, if you want to help us to find the problem you are facing, please contact us at contact@tagdiv.com and provide wp-admin and cPanel access, or if you have the possibility to make a subdomain or staging where to set the website, then will be better.
If it were a general problem, all our customers should have this problem, not just a few, therefore, there must be something which launches this problem, it can be from some extra plugins, from child theme if it is use with some custom code, it can also be from some specific settings from hosts.
Thank you for your understanding!
Hello,
Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
Thank you!
Hello Sebastian,
Unfortunately, the like button becomes deprecated and that is why it is looking like that.
the “like” button for Facebook is now supported only in the Chrome browser, the new implementation from other browsers is made to prevent Facebook share “like”
https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection
https://www.the-parallax.com/apple-safari-intelligent-tracking-prevention-facebook-share-like/
If you have a Pro Prebuilt Website installed, you can disable the button with tagDiv Composer => https://www.screencast.com/t/JKhbawk3Hg ->https://www.screencast.com/t/ON5zB4scE if you use the standard template you can disable it from Theme Panel -> Post Settings -> Sharing => https://www.screencast.com/t/taazl3iV
Thank you!
Hello,
Please let me know what prebuilt website do you have installed, if you have a Standard Prebuilt Website you can change the fonts from Theme Panel -> Theme Fonts => https://www.screencast.com/t/y4NljP3w2uao but if you have Pro Prebuilt Website, then you need to set the font with tagDiv Composer https://www.youtube.com/watch?v=jQvA64uTLkI
A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello,
I wanted to install the mobile theme, the concern is that I cannot modify the home page, because on my home page I use a page and not the latest articles as proposed by the mobile theme , can I change that?
Hi Andrea_Menghini and giriraj, for me wit Newspaper v11 and Yoast SEO v16.7 everything seems to work normally -> https://i.imgur.com/OgduTIa.png -> https://i.imgur.com/wBBHESX.jpg
I have one suggestion, please disable all plugins except Yoast SEO, after that delete tagDiv plugins and reinstall theme from Newspaper > plugins, then please make a new test to see if the problem is persisting (this test need to be done with the parent theme and only with tagDiv plugins and Yoast SEO plugin enabled)
Let me know the results!
If there are still problems, please make a full backup and contact us at contact@tagdiv.com provide all details and screenshots you can, also provide wp-admin and cPanel access and include the link of this topic in mail.
Thank you!
Hi
First of all, congratulations on the beautiful work of the Newspaper 11 theme!
I have had a news site for some time now and recently purchased your wonderful template to update and improve the content of my magazine. As I have a domain for testing, I already installed the template and everything went perfectly, but I would like to know if I can register the template in this test environment (revistaesmeril.com) and once I configure the final content, transfer it to what it is used publicly, (revista.esmeril.com.br). Is it okay to register now in the test environment and then register it in the official one?
Thanks and regards
Robgomes
Hello!
Unfortunately upgrading from 7.5 to 11 will be a bit hard. A lot of changes have been made. What I personally recommend is to treat going to Newspaper Theme 11 as to a new theme. It is easier to consider it like this. Also what I recommend is to install the Newspaper Theme via FTP: https://forum.tagdiv.com/install-via-ftp/ Or to update via FTP: https://forum.tagdiv.com/how-to-update-the-theme-2/
I hope this was helpful!
Thank you!
Hello!
You can achieve that by installing one of our demos from what you can see it: https://forum.tagdiv.com/demos_introduction/
All the PRO demos are fully editable using tagDiv Composer. You can take a look at our video guides here too: https://www.youtube.com/user/tagdiv
Thank you!
im trying to install pulse pro in newspaper 11 and the button to install is fadet not usable. help
Hello!
For the AMP issue please remove and reinstall AMP, from what we are aware this is a known issue from AMP.
Can you show us what block filter settings do you have on your category: https://www.screencast.com/t/VJ5zBFX7p
On the third question I’m not sure I fully understand what the issue is.
Thank you!
I have this same issue, I’ve deactivated all plugins, uninstalled and installed the composer as well!
Hi,
We’ve had this site for a few years now. Has always worked fine but today I’ve noticed that tagdiv composer isn’t working which means I’m unable to update the site. Which is a nightmare as I’m working to a deadline of today. I even had to pay for the theme again as I couldn’t find my purchase code. Which is another inconvenience.
I’m getting this – https://gyazo.com/0cf42e0e49935849d43618336bc2f3ec the circle just keeps rotating and nothing happens. I’ve had multiple pages open for hours now with no change. I’ve used a different browser, cleared cache and history, uninstalled and reinstalled tagdiv composer.
Is anyone able to help me I’m absolutely pulling my hair out!
I got a newspaper theme recently and install the theme with prebuilt website. so it comes with tagsdiv banner and stuffs. so I wanted to remove that banner images and make some changes. when I went through composer. I was able to remove 1 banner and another one change and save successfully. so my site updated successfully. but since that, other changes that i make through the composer, not working. when I make changes through composer, it shows as updated and once I save, it showing successfully saved message. but after I reload the website, everything is the same as earlier. nothing changed. and when the composer opened again, all settings are the same as earlier. tried to deactivate plugin and activate again. but not solved. if anyone had the same issue and got fixed. please help me also.
Thank you
John
Hi,
I just made a test again and for me is work correctly, here is a screen record -> https://we.tl/t-vu0nXJRcAt
Also if you are using the mobile theme plugin, and the mobile version is display on desktop, then will be display on all browsers that are used, for this you need to use a cache plugin that has support for mobile themes, like wp super cache.
If you disable the mobile theme plugin, the it will be use the responsive version.
Thank you!
I get an error message every time I try to install the Tag Div newsletter plug in. I get a message that says, “Sorry, you are not allowed to access this page.” How can I manually install the newsletter plug in? I can’t find a place to download it.
Hello!
You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
Hi vikramsaiteja,
For displaying the social followers from Instagram you need to use a “Business” or “Creator” Instagram account. Also this need to be accessed using the Facebook, therefore the Facebook need to have access to all settings from you “Business” or “Creator” Instagram account -> https://i.imgur.com/XDfUnyj.png
If you want to display only feeds, then you can use the personal Instagram -> https://i.imgur.com/hdo8edz.png
In case that the social counter is not display after you set the Business, then please delete tagDiv Composer and tagDiv Social counter plugin and reinstall them from Newspaper> plugin.
Let me know the results!
Hello!
We have tested this and we recommend you to remove and reinstall the social counter and this issue should be fixed.
Thank you!
Hi,
Let me see if I understand correctly, do you want to use the mobile theme plugin (not the responsive version) and this is not working? If is so, please make sure that you do not have a plugin conflict, please make a test using only tagDiv plugin.
Also please let me know, you manually install the mobile theme plugin or the theme? Also if you can provide some screenshots to see how it looks when is not working will help a lot.
Thank you for your understanding!
Hello!
We are sorry for the inconvenience! This has been fixed and all you have to do is to delete and reinstall the social counter plugin. This should fix your issues. Let us know the results.
Thank you!
Hello!
Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.
Let us know the results.
Thank you !
